The free version Of Malwarebites is all I would ever want to have. I signed up and paid for updated Premium. Premium restricted me from using certain web sites. Sites to update drivers etc. Premium cost me money to have an out source to reprogram and repair the my computer. The Premium version really sucks, I feel sorry for anyone who would update.
On 3/25/18 I upgraded to your Premium package. On 3/26/18 the $49.99 was withdrawn from my bank account. On 3/27/18 I received an e-mail from Marcin Kleczynski, thanking me for choosing Malwarebytes. Yet I still do not have the Premium service. Either activate the service or give me a refund.
I LOVE MALEWAERE BYTES I AM COMPLETLY DISABLED, I JUST PURCHASED PREMIUM I CAN’T GET ANY HELP INSTALLING THIS KEY. I DO NOT WANT TO CANCEL PURCHASE. I HAVE A VERY HARD TIME READING, SO I DO USE MOSTLY PHONE HELP. MY PHONE IS 7273591462 PLEASE HELP. DATE OF PURCHASE FEB.6 ON AMEX.
I think Malwarebytes does a great job!! So there! Lately there has been a problem updating online—it says my database is outdated, but when I click on the update icon, it says “unable to access update server”. ????
Please advise as I want your service & it also says I have 254 days left on my contract. Help!!!
I need someone to contact me about paying for (2) Anti-Malware Premium orders. (1) reference # 86047945 which is going to be renewed on Feb. 20, 2016. This computer is NO longer in service. Does not need to be renewed! I ordered an Anti-Malware Premium program for my new computer on 1/04/2016, reference #85435895, invoice # BKD-73612052187 for $24.95. This cost has been charged to my credit card on 1/04/2016. DO NOT charge me twice!! You can call me at ( or Email: @gmail.com. Please contact me one way or the other. I WANT to keep order reference # 85435895 on my new computer. I have the Premium program, why doesn’t it scan my computer automatically?
18 Responses
I cannot activate my license. I have paid for the 39.99, one year. I know my license number. None of your websites allow me to type it in.
The free version Of Malwarebites is all I would ever want to have. I signed up and paid for updated Premium. Premium restricted me from using certain web sites. Sites to update drivers etc. Premium cost me money to have an out source to reprogram and repair the my computer. The Premium version really sucks, I feel sorry for anyone who would update.
We are removing Malwarebytes Premium from our computers. We would like to get a refund on the purchase price we paid for this product. Thanks.
I purchased malware for Mac but my mac is loaded with windows 10 how can I get a refund
On 3/25/18 I upgraded to your Premium package. On 3/26/18 the $49.99 was withdrawn from my bank account. On 3/27/18 I received an e-mail from Marcin Kleczynski, thanking me for choosing Malwarebytes. Yet I still do not have the Premium service. Either activate the service or give me a refund.
I LOVE MALEWAERE BYTES I AM COMPLETLY DISABLED, I JUST PURCHASED PREMIUM I CAN’T GET ANY HELP INSTALLING THIS KEY. I DO NOT WANT TO CANCEL PURCHASE. I HAVE A VERY HARD TIME READING, SO I DO USE MOSTLY PHONE HELP. MY PHONE IS 7273591462 PLEASE HELP. DATE OF PURCHASE FEB.6 ON AMEX.
Have been trying to get my issue fixed for 3 weeks. No email response. No response PERIOD
WORTHLESS “Customer Service”.
I think Malwarebytes does a great job!! So there! Lately there has been a problem updating online—it says my database is outdated, but when I click on the update icon, it says “unable to access update server”. ????
Please advise as I want your service & it also says I have 254 days left on my contract. Help!!!
I need someone to contact me about paying for (2) Anti-Malware Premium orders. (1) reference # 86047945 which is going to be renewed on Feb. 20, 2016. This computer is NO longer in service. Does not need to be renewed! I ordered an Anti-Malware Premium program for my new computer on 1/04/2016, reference #85435895, invoice # BKD-73612052187 for $24.95. This cost has been charged to my credit card on 1/04/2016. DO NOT charge me twice!! You can call me at ( or Email: @gmail.com. Please contact me one way or the other. I WANT to keep order reference # 85435895 on my new computer. I have the Premium program, why doesn’t it scan my computer automatically?