FAFSA applicants commonly need help recovering a StudentAid.gov account, inviting a parent or spouse, completing a contributor section, correcting an application, checking processing status, adding a school or understanding why a college has not yet provided a financial aid offer.
The Free Application for Federal Student Aid is free. FAFSA is not a company and does not charge an application, processing or subscription fee. It is administered by Federal Student Aid, an office of the U.S. Department of Education.
How to Contact FAFSA Customer Service
- Federal Student Aid Information Center: 1-800-433-3243
- Mnemonic number: 1-800-4-FED-AID
- Monday hours: 8:00 a.m.–9:00 p.m. Eastern Time
- Tuesday–Wednesday hours: 8:00 a.m.–8:00 p.m. Eastern Time
- Thursday–Friday hours: 8:00 a.m.–6:00 p.m. Eastern Time
- Saturday–Sunday: Closed
- Telecommunications Relay Services: Dial 711 for callers with a hearing or speech disability
- Federal Student Aid contact page: Contact Federal Student Aid
- Live chat and email form: Available through the Federal Student Aid contact page
- 24/7 virtual assistant: Chat With Aidan
- FAFSA application: Start or Continue the FAFSA Form
- StudentAid.gov account login: Sign In to StudentAid.gov
- Application deadlines: FAFSA Federal and State Deadlines
- Submit feedback or a complaint: Federal Student Aid Feedback
- Federal Student Aid Ombudsman: Feedback and Ombudsman
- U.S. Department of Education headquarters: 400 Maryland Avenue SW, Washington, DC 20202
- Official website: StudentAid.gov
The Federal Student Aid Information Center can answer general questions about the FAFSA process, StudentAid.gov accounts, application status, corrections and federal student aid.
The Department of Education headquarters is not a walk-in FAFSA assistance center or application-processing location. Do not mail a completed FAFSA form to the Washington headquarters.
Best FAFSA Support Route by Issue
- Forgotten StudentAid.gov username or password: Use the recovery options on the official sign-in page.
- Account locked or identity information does not match: Use account recovery and then call the Federal Student Aid Information Center if the problem remains unresolved.
- Parent or spouse invitation problem: Check the contributor’s invitation email, link and code, then verify that each person is using a separate StudentAid.gov account.
- FAFSA will not submit: Check whether every required contributor completed their section, provided consent and approval, and signed.
- Incorrect answer on a processed FAFSA: Sign in, open the FAFSA Submission Summary and select Make a Correction.
- Application still processing: Check My Activity in the student’s StudentAid.gov account.
- School has not sent an aid offer: Contact that school’s financial aid office.
- Income recently decreased: Submit the FAFSA using the required information, then ask the school’s financial aid office about a special-circumstances or professional-judgment review.
- Selected for verification: Provide the documents requested by the school’s financial aid office.
- Student loan payment or balance problem: Contact the assigned federal loan servicer rather than the FAFSA application center.
- Unresolved federal student aid dispute: Submit feedback and use the Federal Student Aid Ombudsman route when appropriate.
- Suspected fraud involving federal education funds: Report it to the U.S. Department of Education Office of Inspector General.
Information to Gather Before Calling FAFSA Support
- Student’s full legal name
- Date of birth
- StudentAid.gov username supplied only through a secure official route
- Email address and mobile number connected to the account
- FAFSA award year, such as 2026–27
- Application status shown under My Activity
- Date the FAFSA was submitted
- Exact error message
- Browser and device being used
- Name of the contributor having difficulty
- Contributor invitation status
- School name and Federal School Code when relevant
- FAFSA Submission Summary information
- Previous support case or reference number
- The specific action or explanation requested
Do not publish Social Security numbers, StudentAid.gov passwords, authentication codes, backup codes, contributor invitation codes, Data Release Numbers, Alien Registration Numbers, tax records, application confirmation numbers or financial information in a public review.
FAFSA Customer Service Versus a School Financial Aid Office
Federal Student Aid Information Center
The Federal Student Aid Information Center can help with:
- General FAFSA questions
- StudentAid.gov account access
- Contributor invitations
- Application navigation
- FAFSA status
- Corrections
- Federal student aid information
- Locating the appropriate support route
College or Career School Financial Aid Office
The school generally handles:
- The exact financial aid offer
- Institutional scholarships and grants
- State and school deadlines
- Verification documents
- Dependency-override requests
- Homeless-youth determinations
- Special financial circumstances
- Professional-judgment reviews
- Cost-of-attendance adjustments
- Aid disbursement
- Enrollment-related aid changes
The FAFSA Submission Summary provides eligibility information and estimates. It is not the financial aid offer from a school.
FAFSA Customer Service Versus a Federal Loan Servicer
FAFSA support helps with applying for federal student aid. A federal loan servicer manages an existing federal student loan account.
Contact the loan servicer for:
- Monthly bills
- Payment posting
- Automatic payments
- Repayment plans
- Deferment or forbearance
- Loan balances
- Delinquency
- Loan-specific account records
Sign in to StudentAid.gov to identify the assigned loan servicer.
2026–27 FAFSA Dates and Deadlines
The 2026–27 FAFSA applies to attendance at a college, career school or trade school between July 1, 2026, and June 30, 2027.
The federal deadline is June 30, 2027, at 11:59 p.m. Central Time.
Do not wait for the federal deadline. A state, school or scholarship program may have:
- An earlier priority deadline
- Limited funds
- A separate application
- A required state residency form
- A school-specific document deadline
Check every school and state deadline independently.
FAFSA Is Free
There is no charge to:
- Create a StudentAid.gov account
- Complete the FAFSA form
- Submit a FAFSA form
- Correct a FAFSA form
- Add or change schools
- Review a FAFSA Submission Summary
- Contact the Federal Student Aid Information Center
A private company may charge for document preparation, scholarship searches or counseling, but that fee is not charged by FAFSA or the U.S. Department of Education.
Never provide payment information merely to unlock, submit or correct a FAFSA form.
How to Create a StudentAid.gov Account
The student and each required contributor need their own StudentAid.gov account.
A contributor can include:
- The student
- The student’s spouse
- A biological or adoptive parent
- A parent’s spouse or partner when required
Each person should:
- Use their own email address.
- Use their own mobile number when available.
- Enter their legal name and identity information accurately.
- Create their own username and password.
- Set up account-recovery and authentication options.
- Keep their credentials private.
A parent should not create or operate the student’s account, and a student should not sign a contributor’s section using the contributor’s credentials.
Forgot FAFSA ID, Username or Password
The term “FSA ID” is commonly used to describe the StudentAid.gov username and password.
To recover an account:
- Open the official StudentAid.gov sign-in page.
- Select Forgot My Username or Forgot My Password.
- Choose an available email, mobile or account-recovery option.
- Enter the verification code.
- Create a new password when prompted.
- Review contact and security information after signing in.
If automated recovery fails, call 1-800-433-3243.
Do not create a second account merely because the first account cannot be accessed. Duplicate accounts can create identity and application-matching problems.
StudentAid.gov Account Information Does Not Match
An identity mismatch can involve:
- A nickname instead of a legal name
- Incorrect date of birth
- Incorrect Social Security number
- A recent legal name change
- A suffix entered inconsistently
- Transposed numbers
- Contributor information that does not match the contributor’s account
Compare the information entered on the FAFSA form with the Personal Information section of the appropriate StudentAid.gov account.
Do not change information randomly to bypass an error. Correct the underlying identity information and allow required matching to complete.
How FAFSA Contributors Work
A contributor is a person required to complete and sign a section of the FAFSA form.
Being a contributor:
- Does not automatically make the person responsible for paying for school
- Does not automatically make the person a borrower
- Does not mean the contributor is applying for aid personally
- Does require the person to provide accurate information and sign their section
The FAFSA form determines which contributors are required based on the student’s dependency, marital and family circumstances.
How to Invite a Parent or Spouse to the FAFSA
For the 2026–27 FAFSA:
- Enter the required contributor’s email address accurately.
- Send the invitation.
- Ask the contributor to check their inbox and spam folder.
- The contributor can use the email invitation, shared invitation link or invitation code.
- The contributor signs in with their own StudentAid.gov account.
- The contributor completes only the sections assigned to them.
- The contributor provides consent and approval.
- The contributor signs their section.
A contributor invitation code is private account information. Do not publish it in a review, public message or social-media post.
Contributor Invitation Is Not Working
Check:
- The email address was entered correctly.
- The invitation was sent for the correct award year.
- The contributor is using their own StudentAid.gov account.
- The legal name and other identity information match.
- The invitation email is not in a spam folder.
- The invitation code was copied completely.
- The contributor did not accidentally open another student’s FAFSA form.
The person who started the invitation may be able to remove an incorrect contributor and issue a new invitation.
FAFSA Contributor Does Not Have a Social Security Number
A parent or spouse may still be able to create a StudentAid.gov account and participate as a contributor even when that person does not have a Social Security number.
Follow the current prompts for a contributor without an SSN. Enter information accurately and do not use:
- The student’s Social Security number
- A made-up number
- An Individual Taxpayer Identification Number in an SSN field unless the form specifically requests it
- Another family member’s account
Contact the Federal Student Aid Information Center when identity verification or account creation cannot be completed.
FAFSA Tax Information Consent and Approval
The student and all required contributors must provide consent and approval for federal tax information to be obtained and used to determine federal student-aid eligibility.
Consent and approval may be required even when a contributor:
- Did not file a federal tax return
- Had little or no income
- Filed outside the United States
- Believes the Department already has the information
A required contributor who does not provide consent, approval and a signature can prevent the student’s eligibility from being calculated.
Do not send tax returns or tax transcripts to CustomerServiceNumbers.com.
FAFSA Will Not Submit
A FAFSA form may remain incomplete because:
- The student did not sign.
- A parent or spouse did not sign.
- A contributor section is incomplete.
- Consent and approval were not provided.
- An invitation remains pending.
- Required student information is missing.
- The form contains an unresolved validation error.
- The wrong award year was selected.
Open the form under My Activity and review the status of every required section.
A parent completing their section does not automatically submit the student’s application. The student must still complete and sign the student sections.
How to Check FAFSA Status
To check an online application:
- Sign in to the student’s StudentAid.gov account.
- Open My Activity.
- Select the applicable FAFSA award year.
- Review the status tracker.
- Check whether any contributor action remains incomplete.
- Review any Action Required notice.
Most online FAFSA forms process immediately, although some can take one to three days.
A paper FAFSA takes longer. Keep a copy and allow time for mailing and processing.
FAFSA Submission Summary
Once the FAFSA is processed, the student can access the FAFSA Submission Summary.
It may include:
- Student Aid Index
- Estimated federal-aid eligibility
- Estimated Federal Pell Grant information
- Answers submitted on the FAFSA
- Schools selected by the student
- Correction options
- Verification or other next steps
The FAFSA Submission Summary is not a bill, refund, award payment or final financial aid offer.
Each school uses FAFSA information and its own cost-of-attendance and aid policies to prepare an offer.
FAFSA Student Aid Index Is Not an Aid Offer
The Student Aid Index is an eligibility index used in the financial-aid process.
It is not:
- The amount a family must pay
- The amount of aid guaranteed
- The student’s tuition bill
- A loan balance
- A refund amount
The school’s financial aid office determines the types and amounts of aid it can offer.
How to Correct a FAFSA Form
After the form is processed:
- Sign in to the student’s StudentAid.gov account.
- Open My Activity.
- Select the processed FAFSA form.
- Open the FAFSA Submission Summary.
- Select the FAFSA Form Answers tab.
- Select Make a Correction.
- Correct the affected information.
- Review all changes.
- Provide any required signatures.
- Submit the correction.
Some information may have to be corrected or documented through a school’s financial aid office.
Common FAFSA Corrections
Corrections can involve:
- Missing signature
- Missing consent and approval
- Incorrect Social Security number
- Incorrect legal name
- Marital-status error
- Financial information entered incorrectly
- Incorrect family-size information
- Adding or removing a school
- Contributor information
- Dependency answers
Do not change accurate information merely because the calculated Student Aid Index is higher or lower than expected.
How to Add or Change Schools on FAFSA
After processing:
- Open the FAFSA form under My Activity.
- Select Make a Correction.
- Open the school-selection section.
- Add or remove the appropriate school.
- Verify the school name, location and Federal School Code.
- Sign and submit the correction.
Adding a school sends FAFSA information to that school. It does not submit an admissions application or guarantee admission or financial aid.
FAFSA Selected for Verification
Verification is a school process used to confirm information reported on the FAFSA.
Being selected does not necessarily mean:
- The applicant made an error
- The application is fraudulent
- The student is ineligible
- The school has denied aid
The school may request:
- Tax documentation
- Income records
- Identity verification
- Household information
- Proof of high school completion
- Other supporting records
Submit documents only through the school’s approved secure process.
FAFSA Income Changed After the Tax Year
The FAFSA uses the tax and financial information required for the applicable award year.
When current circumstances have changed because of:
- Job loss
- Reduced work hours
- Loss of benefits
- Divorce or separation
- Death of a family member
- High unreimbursed medical expenses
- Other significant financial changes
complete the FAFSA as instructed and contact each school’s financial aid office.
Ask about:
- Special-circumstances review
- Professional judgment
- Income adjustment
- Required documentation
- The school’s appeal process
The Federal Student Aid Information Center cannot promise that a school will adjust an aid offer.
Parent Refuses to Provide FAFSA Information
A dependent student generally must provide required parent information to qualify for the full range of federal student aid.
A parent’s refusal does not automatically make the student independent.
The form may provide a route to apply for Direct Unsubsidized Loan consideration only, but:
- Eligibility is limited.
- The school must review the situation.
- Parent refusal is different from unusual circumstances involving abuse, abandonment or inability to contact a parent.
Contact the school’s financial aid office for case-specific guidance.
Unusual Circumstances or Dependency Override
A student who cannot safely contact a parent because of circumstances such as abuse, abandonment, trafficking, incarceration or another serious situation should follow the unusual-circumstances prompts and contact the school.
The school may request documentation and determine whether a dependency override is appropriate.
Being self-supporting, living separately or filing a separate tax return does not by itself make a student independent for FAFSA purposes.
FAFSA Financial Aid Offer Is Delayed
A school may not issue an offer until:
- The FAFSA is processed.
- The school receives the FAFSA data.
- The student is admitted.
- Verification is complete.
- Required documents are submitted.
- The school finalizes its cost of attendance and aid budget.
Contact the school and ask:
- Whether it received the FAFSA
- Whether the correct school code was used
- Whether verification or another document is outstanding
- When aid offers are expected
- Whether a priority deadline was met
FAFSA Paper Form Mailing Address
The 2026–27 paper FAFSA instructions list this processing address:
- Federal Student Aid Programs
- P.O. Box 70204
- London, KY 40742-0204
Follow the instructions printed on the exact award-year form because processing addresses can change.
Do not send a completed FAFSA to:
- The Department of Education headquarters
- The Federal Student Aid Information Center correspondence address
- A school unless instructed
- CustomerServiceNumbers.com
Keep a complete copy before mailing.
FAFSA Scams and Fake Support
Be cautious with a website, caller or message claiming:
- A payment is required to submit FAFSA.
- A fee is required to unlock an FSA ID.
- A grant is guaranteed after payment.
- A password or authentication code must be provided.
- Remote access to the applicant’s computer is required.
- Payment by gift card, wire transfer or cryptocurrency is required.
- An application will be deleted unless an immediate fee is paid.
Official FAFSA filing is free.
Never share a StudentAid.gov username, password or authentication code, even with:
- A family member
- A school employee
- A paid preparer
- A caller claiming to represent FAFSA
Enter credentials only through the official StudentAid.gov sign-in page.
What to Do After Sharing StudentAid.gov Credentials
If credentials may have been compromised:
- Change the password immediately.
- Review the email address, telephone number and authentication settings.
- Review My Activity for unfamiliar forms or changes.
- Check contributors and school selections.
- Contact the Federal Student Aid Information Center.
- Secure the associated email account.
- Document suspicious messages or transactions.
Do not send the compromised password or authentication code to a support representative.
How to File a FAFSA Complaint
- Identify the responsible organization. Determine whether the issue belongs to the FSAIC, a school, a loan servicer, a state agency or another provider.
- Gather documentation. Save application status, emails, screenshots, dates and prior case numbers.
- Use the correct first-level support route. Call the FSAIC or contact the school or servicer.
- Request a reference number. Record the date and the action promised.
- Submit written feedback. Use the Federal Student Aid feedback system when the issue remains unresolved.
- Request Ombudsman assistance when appropriate. Explain the steps already taken and provide supporting records.
Information to Include in a FAFSA Complaint
- FAFSA award year
- Date the form was started and submitted
- Application status
- Nature of the error or delay
- Support route previously used
- Dates of telephone calls or messages
- Prior case or reference number
- School or servicer involved
- Steps already taken
- The specific resolution requested
Provide Social Security numbers, tax documents and account credentials only when an authorized official requests them through a secure official process.
Federal Student Aid Ombudsman
The Federal Student Aid Ombudsman is a neutral, informal and confidential resource for unresolved federal student aid disputes.
Before requesting assistance:
- Contact the organization responsible for the issue.
- Complete any available complaint or appeal process.
- Keep copies of all correspondence.
- Organize a timeline.
- Identify the outcome requested.
Contact routes include:
- Online: Federal Student Aid Feedback and Ombudsman
- Phone: 1-800-433-3243
- Mail: U.S. Department of Education, FSA Ombudsman Group, P.O. Box 1854, Monticello, KY 42633
The Ombudsman is not a replacement for a school’s admissions process, ordinary financial-aid appeal or initial loan-servicer contact.
Report Federal Student Aid Fraud, Waste or Abuse
Suspected fraud, waste, abuse or criminal activity involving U.S. Department of Education programs or funds can be reported to the Office of Inspector General.
Use:
- Online complaint information: Department of Education OIG Hotline
- Mail: U.S. Department of Education, Office of Inspector General Hotline, 400 Maryland Avenue SW, Washington, DC 20202-1500
The OIG route is for suspected misconduct involving Department programs or funds. It is not the ordinary route for a forgotten password, FAFSA correction or delayed school aid offer.
FAFSA Billing, Refunds, Returns, Warranty and Recalls
FAFSA is a free government application.
There is no:
- FAFSA application charge
- FAFSA subscription
- FAFSA renewal fee
- Physical product return
- Merchandise warranty
- Repair center
- Product recall process
A charge from a private filing service, scholarship company, document preparer or financial-aid consultant is a third-party transaction.
For an unwanted third-party charge:
- Identify the merchant on the receipt or statement.
- Review the service agreement.
- Contact the merchant.
- Request cancellation or a refund under its terms.
- Contact the payment provider if the charge remains unauthorized.
Do not describe a third-party charge as a charge from FAFSA unless the transaction can actually be connected to the U.S. Department of Education.
FAFSA and U.S. Department of Education Information
- Application: Free Application for Federal Student Aid
- Administered by: Federal Student Aid
- Federal department: U.S. Department of Education
- FAFSA and Federal Student Aid phone: 1-800-433-3243
- Department headquarters: Lyndon Baines Johnson Department of Education Building, 400 Maryland Avenue SW, Washington, DC 20202
- Current paper FAFSA processing address: Federal Student Aid Programs, P.O. Box 70204, London, KY 40742-0204
These locations have different purposes:
- The Washington address is the Department’s headquarters.
- The Kentucky P.O. box processes the current paper FAFSA.
- The school’s financial aid office handles the student’s institutional aid offer.
- The assigned loan servicer handles existing federal student loan billing and repayment.
FAFSA is not a corporation, lender, scholarship company, college or loan servicer.
FAFSA Customer Service Reviews and Complaints
CustomerServiceNumbers.com currently shows FAFSA with 3.0 out of 5 stars based on two reviews.
The visible reviews are:
- March 13, 2018: A reviewer said they had forgotten their FAFSA ID and password and that the security questions were not working.
- June 7, 2016: A reviewer said it generally took at least four telephone calls before receiving the action they needed.
The visible review themes are limited to:
- One StudentAid.gov account-access request
- One complaint about repeated telephone calls
The reviews do not report current processing times, current contributor experiences, current application calculations or current support performance. They also predate the redesigned FAFSA process.
FAFSA Customer Service Frequently Asked Questions
What is the FAFSA customer-service phone number?
Call the Federal Student Aid Information Center at 1-800-433-3243.
What are the current FAFSA customer-service hours?
Monday 8:00 a.m.–9:00 p.m.; Tuesday–Wednesday 8:00 a.m.–8:00 p.m.; and Thursday–Friday 8:00 a.m.–6:00 p.m., all Eastern Time. The telephone center is closed Saturday and Sunday.
Does FAFSA have live chat?
Federal Student Aid offers live chat through its contact page when staffed support is available.
Can I get FAFSA help 24 hours a day?
Aidan, Federal Student Aid’s automated virtual assistant, is available 24/7 for common questions. Live representatives have limited hours.
What accessibility number should I use?
Callers with a hearing or speech disability may dial 711 for Telecommunications Relay Services.
Is FAFSA free?
Yes. Creating an account, completing the form, submitting it and making corrections are free.
What is an FSA ID?
The term generally refers to the StudentAid.gov account username and password used to access and sign federal student-aid forms.
What should I do if I forgot my FAFSA password?
Use the Forgot My Password option on the official StudentAid.gov sign-in page. Call the FSAIC if automated recovery fails.
Can a parent and student share one account?
No. The student and every required contributor must have separate StudentAid.gov accounts.
Why can’t I submit my FAFSA?
A required contributor may not have completed their section, consent, approval or signature. Check every section under My Activity.
How long does FAFSA processing take?
Most online forms process immediately, although some take one to three days. Paper applications take longer.
What is the FAFSA Submission Summary?
It is a summary of processed FAFSA information, estimated eligibility and next steps. It is not a school’s final aid offer.
How do I correct my FAFSA?
Sign in, open the processed FAFSA under My Activity, view the FAFSA Submission Summary and select Make a Correction.
Who decides how much aid I receive?
The financial aid office at each school determines the exact aid offer using FAFSA information and other applicable records.
What should I do if my income recently decreased?
Contact the school’s financial aid office and ask about a special-circumstances or professional-judgment review.
What is the 2026–27 federal FAFSA deadline?
The federal deadline is June 30, 2027, but state and school deadlines may be much earlier.
Where do I mail a 2026–27 paper FAFSA?
Follow the form’s instructions and send it to Federal Student Aid Programs, P.O. Box 70204, London, KY 40742-0204.
Should I mail my FAFSA to Washington, D.C.?
No. The Department of Education headquarters is not the paper FAFSA processing location.
How do I file a FAFSA complaint?
First contact the FSAIC, school or loan servicer responsible for the issue. Then use the Federal Student Aid feedback system or Ombudsman when appropriate.
Related Government Customer Service Pages
Why Trust CustomerServiceNumbers.com?
CustomerServiceNumbers.com has helped consumers locate customer-service contacts, company and agency information, complaint routes, ratings and customer reviews since 2004.
We are an independent consumer-help website and are not owned or operated by FAFSA, Federal Student Aid, the U.S. Department of Education, a college, career school, state financial-aid agency, federal loan servicer, scholarship company or paid application preparer.
Our goal is to help students and families identify the correct support route, protect private identity and financial information, document unresolved problems and report whether an issue was resolved.
Share Your FAFSA Customer Service Experience
Have you contacted Federal Student Aid about a StudentAid.gov account, contributor invitation, missing signature, application error, correction, processing delay or complaint?
Leave a review below and explain:
- Which FAFSA award year was involved
- Whether the issue involved the student or a contributor
- Which support route you used
- Whether a case or reference number was created
- How many contacts were required
- What guidance or resolution was provided
- Whether the issue was resolved
Privacy and financial-information warning: Do not publish Social Security numbers, StudentAid.gov usernames or passwords, authentication or backup codes, contributor invitation links or codes, Data Release Numbers, Alien Registration Numbers, tax returns, federal tax information, income, asset balances, account email addresses, application confirmation numbers, school records, loan account numbers, home addresses or copies of identity documents.
Reviews and comments may be moderated for personally identifiable information, profanity, spam, impersonation, threats and other content that violates the commenting policy.
Page Update Note
This FAFSA customer service page was updated on July 23, 2026, to verify the Federal Student Aid Information Center phone number and current weekday hours; replace outdated weekend and late-evening hours; add the current 711 accessibility route, live chat, email form and 24/7 Aidan virtual assistant; explain StudentAid.gov account recovery, separate contributor accounts, 2026–27 invitations, tax-information consent, signatures, application status, processing, corrections, verification, school aid offers, special circumstances and deadlines; distinguish FAFSA support from school financial aid offices, loan servicers, the Ombudsman, the Department of Education headquarters and the paper-form processing center; add complaint, fraud, scam and privacy guidance; and accurately summarize the two reviews currently visible on CustomerServiceNumbers.com.
Customer Service Information Disclaimer
CustomerServiceNumbers.com is not affiliated with FAFSA, Federal Student Aid, the U.S. Department of Education, the Internal Revenue Service, the Social Security Administration, a college, career school, state financial-aid agency, loan servicer, scholarship organization or application-preparation company.
This page is provided for informational, complaint and review purposes only. CustomerServiceNumbers.com cannot create or recover a StudentAid.gov account, submit or correct a FAFSA, verify identity, provide tax information, calculate eligibility, determine dependency status, approve a dependency override, change a Student Aid Index, issue a financial aid offer, process a grant or loan, access an application or resolve a private student-aid dispute.
Telephone numbers, hours, application procedures, contributor requirements, deadlines, mailing addresses, accessibility routes, correction options, processing times, aid programs and complaint procedures can change. Confirm important information through StudentAid.gov, the U.S. Department of Education, the school’s financial aid office, the state aid agency, the assigned loan servicer and the current award-year FAFSA instructions before taking action.
