Sharp customers may need help with a television, microwave, refrigerator, air purifier, home appliance, copier, printer, professional display, projector, replacement part, warranty claim, or direct online order. The best contact route depends on whether the product was purchased for a home or business and whether it is supported by Sharp directly, an authorized dealer, a retailer, or a separate protection-plan company.
How to Contact Sharp Customer Service
- Consumer products and general inquiries: 1-800-BE-SHARP (1-800-237-4277)
- Online product-support form: Contact Sharp Product Support
- Support center: Sharp USA Support
- Extended-warranty questions: 1-866-848-1144
- Professional displays and projectors: 1-888-GO-SHARP (1-888-467-4277)
- Privacy inquiries: privacypolicy@sharpsec.com
- Official website: SharpUSA.com
For home televisions, microwaves, refrigerators, cooking appliances, air purifiers, parts, accessories, and general product questions, begin with 1-800-237-4277 or the product-support form.
Sharp Customer-Service Hours
Sharp’s current general contact page does not publish one universal support schedule. A current Sharp Shop warranty page lists Customer Assistance Center availability as:
- Monday through Friday: 8:00 a.m. to 6:00 p.m. Central Time
- Saturday, Sunday, and holidays: 9:00 a.m. to 2:00 p.m. Central Time
Professional display and projector chat is currently listed Monday through Friday from 9:00 a.m. to 5:00 p.m. Central Time. Copier and printer support hours depend on the authorized dealer or Sharp Business Systems branch.
Best Sharp Support Route by Product
- Television or home appliance: Call 1-800-237-4277.
- Sharp Shop order or return: Use the Sharp Shop contact form or the email supplied with the order.
- Parts or accessories: Call 1-800-237-4277 or use the Sharp appliance-parts store.
- Copier or multifunction printer: Contact the authorized servicing dealer.
- Sharp Business Systems customer: Contact the local Sharp Business Systems branch.
- Large-format display, desktop monitor, or projector: Call 1-888-467-4277.
- Extended warranty: Call 1-866-848-1144 or contact the company named on the protection agreement.
- Retailer return: Contact the retailer that accepted payment.
- Product recall or safety concern: Stop using the product when necessary and check the CPSC database.
Sharp Electronics Corporation Address
Sharp Electronics Corporation
100 Paragon Drive
Montvale, NJ 07645
Sharp identifies Montvale as its main U.S. office. The address is used for corporate, general, privacy, accessibility, and business correspondence.
It is not an automatic return warehouse, retail store, appliance-parts counter, or public repair facility. Do not mail a television, microwave, refrigerator component, copier, monitor, or other product there without written authorization.
Sharp Electronics and Sharp Corporation
Sharp Electronics Corporation is the U.S. subsidiary of Sharp Corporation, a global electronics company headquartered in Osaka, Japan.
Sharp’s U.S. operations include:
- Sharp Home Electronics Company of America
- Sharp Imaging and Information Company of America
- Sharp Business Systems
- Sharp Manufacturing Company of America
- Sharp Electronics Corporation’s Device Division
These divisions serve different home, office, display, manufacturing, component, dealer, and commercial customers.
Information to Gather Before Contacting Sharp
- The complete model number
- The serial number, provided privately
- The purchase date
- The retailer or authorized dealer
- The original receipt or invoice
- The installation date
- The exact error code or symptom
- Photographs or video showing the problem
- The name of any previous repair provider
- The warranty or protection-plan information
- Any existing Sharp case number
- The requested repair, replacement, part, refund, or other resolution
Do not publish complete serial numbers, passwords, Wi-Fi credentials, payment information, account codes, home addresses, or private service documents.
Sharp Product Warranties
Sharp’s warranty coverage varies by product, model, purchase date, condition, seller, and intended use. The written warranty supplied with the exact product controls the claim.
A warranty claim commonly requires:
- Original proof of purchase
- The complete model and serial numbers
- A description of the defect
- Photographs or video
- Use of an authorized service provider
- Compliance with installation and operating instructions
Common exclusions can include accidental damage, misuse, improper installation, power surges, cosmetic damage, commercial use of a household product, unauthorized repair, and consumable parts.
A retailer protection plan or extended service agreement is separate from Sharp’s manufacturer warranty. Contact the company named on that agreement when it controls the claim.
How to Start a Sharp Repair or Warranty Claim
- Locate the model and serial numbers.
- Find the original receipt.
- Review the warranty supplied with the product.
- Call 1-800-237-4277 or submit the product-support form.
- Complete the troubleshooting requested by the representative.
- Request and retain a case number.
- Use the authorized service provider or shipping process supplied by Sharp.
- Keep service reports, tracking records, photographs, and written decisions.
Do not disassemble the product or use an unauthorized repair company while a warranty request is under review unless Sharp approves the work.
Sharp Shop Returns
Products purchased directly from Shop.SharpUSA.com may generally be returned within 30 days of delivery when they meet the return-policy requirements.
Before returning a direct purchase:
- Email ShopSharpHome@sharpsec.com or use the Sharp Shop contact form.
- Identify the order, model, serial number, and reason for return.
- Wait for written approval and a return authorization.
- Use the supplied label and destination.
- Return the merchandise within ten days after authorization.
- Include the original packaging, manuals, accessories, software, and warranty materials.
- Keep the shipping receipt and tracking number.
Products marked final sale or special order, merchandise delivered more than 30 days earlier, serviced products, unauthorized returns, and merchandise purchased from another seller may be ineligible.
Sharp may deduct a 15% restocking fee, shipping charges, missing-component costs, discounts, or rebates when permitted by the policy.
Sharp National Returns Center
Sharp Electronics National Returns Center
4050 South Mendenhall Road
Building A, Dock Door 24
Memphis, TN 38115
Do not send merchandise to this location unless Sharp has issued a return authorization and label. Unauthorized or late returns may be refused.
Products Purchased from a Retailer
When a Sharp product was purchased from Walmart, Best Buy, Costco, Amazon, an appliance dealer, or another seller, ordinary returns and purchase refunds are controlled by that retailer.
A retailer return is different from a manufacturer warranty:
- Retailer: Initial return, exchange, delivery damage, cancellation, and purchase refund
- Sharp: Technical troubleshooting and qualifying manufacturer-warranty claims
- Protection-plan provider: Coverage under a separately purchased service contract
- Installer: Installation workmanship and related damage
Sharp Television Support
For a television problem, record the model, serial number, software platform, purchase date, and exact symptom.
Before calling:
- Unplug the television for at least 30 seconds.
- Test the physical power button.
- Connect directly to a working wall outlet.
- Confirm the selected input.
- Reconnect HDMI cables.
- Restart connected streaming and cable devices.
- Check for software updates.
Streaming subscriptions, app-store charges, internet outages, and cable-service billing are generally handled by the applicable provider rather than Sharp.
Sharp Home Appliance Support
Sharp’s home-appliance products can include microwaves, Microwave Drawer ovens, refrigerators, ranges, cooktops, wall ovens, steam ovens, range hoods, dishwashers, and air purifiers.
For built-in or connected appliances, preserve:
- Installation records
- Electrical and ventilation information
- Cabinet dimensions
- Error codes
- Temperature readings
- Photographs of leakage, damage, or improper alignment
Contact the installer separately when the problem appears to involve cabinetry, electrical work, plumbing, ventilation, mounting, or installation damage.
Sharp Parts and Accessories
Sharp sells selected appliance filters, trim kits, racks, shelves, and accessories through its online store. Other parts can be requested through customer service.
Verify the complete model number before ordering. Similar-looking parts may not fit every production version.
A parts purchase does not automatically include installation. Ask whether professional installation is required and whether installing the part personally could affect warranty coverage.
Sharp Copier and Printer Support
Sharp directs copier, printer, and document-system customers to the authorized reseller or service dealer responsible for the equipment.
Have the following available:
- Machine model and serial number
- Dealer or Sharp Business Systems branch
- Service-contract number
- Meter reading
- Error code
- Toner or supply information
- Network or printing symptom
Do not publish network addresses, administrator passwords, user records, scanned documents, or other confidential business information.
Professional Display and Projector Support
Sharp and NEC-branded large-format displays, desktop monitors, projectors, digital cinema projectors, and direct-view LED products use the professional support route at 1-888-467-4277.
Warranty remedies can include repair, replacement, or advanced replacement. An authorization number may be required, and a payment card may be used to secure the value of an advance-replacement unit until the defective product is returned.
Sharp Product Recalls and Safety
Historical CPSC recalls include certain Sharp CRT televisions because of a fire hazard and certain LCD television stands that could break and allow the television to tip.
Stop using and unplug a product that has:
- Smoke, sparks, or a burning smell
- Excessive heat
- A damaged power cord
- Exposed electrical components
- Liquid inside electrical areas
- An unstable television stand or wall mount
Search the CPSC recall database using the complete product model. Suspected hazards may be reported through SaferProducts.gov.
How to Escalate a Sharp Complaint
- Call the correct consumer, business, dealer, or professional-product support route.
- Provide the model, serial number, receipt, and issue privately.
- Request and retain a case number.
- Complete reasonable troubleshooting.
- Save photographs, service reports, estimates, tracking, and correspondence.
- Request the warranty or repair decision in writing.
- Ask for supervisor review when the initial response does not resolve the documented issue.
- Contact the retailer, installer, dealer, or protection-plan provider when that company controls the dispute.
- Report unresolved safety hazards to the CPSC.
Sharp Customer Service Reviews and Complaints
CustomerServiceNumbers.com currently has no published Sharp reviews. The displayed 0 out of 5 rating reflects the absence of submitted ratings and is not a zero-star customer judgment.
Until moderated reviews are submitted, this page should not claim that customers commonly praise or complain about product quality, innovation, durability, warranties, repairs, parts, or customer service.
Frequently Asked Questions
What is Sharp’s customer-service number?
Call 1-800-BE-SHARP, or 1-800-237-4277, for U.S. consumer products and general inquiries.
What are Sharp’s support hours?
A current Sharp Shop warranty page lists 8:00 a.m.–6:00 p.m. CT Monday through Friday and 9:00 a.m.–2:00 p.m. CT on weekends and holidays. Product-team availability may differ.
Where is Sharp’s U.S. headquarters?
Sharp Electronics Corporation is located at 100 Paragon Drive, Montvale, New Jersey 07645.
Can I mail a return to Sharp headquarters?
No. Obtain authorization and use the destination on Sharp’s return label.
Who supports Sharp copiers and printers?
Contact the authorized reseller or Sharp Business Systems branch that services the equipment.
What is the number for Sharp professional displays?
Call 1-888-GO-SHARP, or 1-888-467-4277.
How long is a Sharp warranty?
Coverage varies by model and product. Review the written warranty supplied with the exact product.
How long do I have to return a Sharp Shop purchase?
Qualifying direct purchases may generally be returned within 30 days of delivery after Sharp issues a return authorization.
Related Customer Service Pages
Why Trust CustomerServiceNumbers.com?
CustomerServiceNumbers.com has helped consumers locate customer-service information since 2004. The site is independent and is not owned or operated by Sharp Electronics Corporation, Sharp Corporation, Sharp Home Electronics Company of America, Sharp Business Systems, an authorized dealer, retailer, installer, repair provider, or warranty administrator.
Share Your Experience
Describe the Sharp product, general model family, approximate purchase date, seller, support route, case number, requested resolution, response, and outcome.
Privacy warning: Do not publish complete serial numbers, passwords, Wi-Fi credentials, streaming logins, payment information, home addresses, business-system credentials, private correspondence, or unredacted receipts, invoices, and shipping labels.
Page Update Note
This page was updated on July 27, 2026. The update verified Sharp’s consumer number, corporate address, company structure, product-support form, professional display number, extended-warranty number, direct-shop return rules, warranty process, parts support, business-product routing, recall guidance, and complaint-escalation steps. It removed unsupported support hours and customer-review themes.
Customer Service Information Disclaimer
CustomerServiceNumbers.com is an independent information and review website. It is not affiliated with Sharp Electronics Corporation, Sharp Corporation, Sharp Home Electronics Company of America, Sharp Business Systems, a dealer, retailer, installer, repair provider, or warranty administrator. CustomerServiceNumbers.com cannot access accounts, diagnose products, schedule repairs, authorize returns, issue refunds, order parts, approve warranty claims, or act on behalf of Sharp.