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SiriusXM Customer Service Phone Number: Billing, Cancel & Activation Help

SiriusXM provides satellite radio, in-car entertainment, streaming audio, podcasts, sports, talk, news, music channels, trial subscriptions, paid subscriptions, business audio services, marine and aviation services, and app-based listening. Customers may need SiriusXM support for billing, cancellations, renewals, radio activation, refresh signals, vehicle transfers, streaming login problems, trial offers, subscription changes, payment issues, phishing emails, or complaints.

If you are looking for the SiriusXM customer service phone number, the current general call center number is 1-800-689-6881. SiriusXM also offers 24/7 online chat and account tools for managing subscriptions, refreshing a radio signal, making payments, transferring service, and canceling eligible direct-billed subscriptions.

How to Contact SiriusXM Customer Service

SiriusXM Customer Service Phone Number: 1-800-689-6881
SiriusXM Call Center Hours: Monday-Sunday, 8:00 a.m. to 8:00 p.m. Eastern Time

Online Chat: Available 24 hours a day, 7 days a week through SiriusXM support
Manage or Cancel Direct-Billed Service: Online Account Center, chat, or 1-866-635-8641
Account Preferences / Do Not Call Help: 1-877-447-0011
SiriusXM for Business Listener Care: 1-888-539-7474
Report Suspicious SiriusXM Emails or Links: reportphishing@siriusxm.com
SiriusXM Contact Page: SiriusXM Contact Us
SiriusXM Help Center: SiriusXM Help Center
Manage or Cancel Service: Manage or Cancel SiriusXM Service
Online Account Center: SiriusXM Online Account Center
Make a Payment: Pay SiriusXM Online
Refresh Radio Signal: Send a SiriusXM Refresh Signal
Transfer Subscription: Transfer SiriusXM Service
Add New Vehicle: Add a New Vehicle
Customer Agreement: SiriusXM Customer Agreement
Phishing and Scam Help: How to Tell if a SiriusXM Message Is Legitimate

Website: SiriusXM.com
Corporate Headquarters: Sirius XM Holdings Inc., 1221 Avenue of the Americas, 35th Floor, New York, NY 10020
Corporate Phone: 1-212-584-5100 (corporate line, not regular subscription support)

Important Note About Older SiriusXM Phone Numbers

Older SiriusXM pages and older customer-service listings may show numbers such as 1-866-635-5027, 1-866-635-2349, or 1-888-539-7474. SiriusXM’s current public contact page now emphasizes 1-800-689-6881, 24/7 online chat, and the Online Account Center for most consumer support issues. Use the number on your current SiriusXM bill, account page, trial offer, vehicle paperwork, or official SiriusXM support page when it differs from an older directory listing.

Best Way to Reach SiriusXM by Issue

Billing, Renewals, and Subscription Charges

For billing questions, renewal charges, promotional pricing, unexpected rate increases, payment problems, invoice questions, or account balance issues, sign in to the SiriusXM Online Account Center or call 1-800-689-6881. Have your account number, radio ID, billing ZIP code, email address, and payment details ready.

Canceling SiriusXM Service

For SiriusXM direct-billed subscriptions, SiriusXM says customers can manage or cancel service through the Subscriptions tab in the Online Account Center, chat with an agent, or call 1-866-635-8641. If your subscription is billed through Apple, Google Play, Roku, T-Mobile, or another provider, you usually need to cancel through that provider instead of SiriusXM.

Radio Activation or Refresh Signal

If your car radio is not receiving channels, shows “subscription updated,” displays missing channels, or needs a refresh signal, use SiriusXM’s refresh signal tool. Have your Radio ID, also called ESN or RID, or your VIN ready. You can often find the Radio ID by tuning the radio to channel 0.

New Vehicle, Sold Vehicle, or Transfer Service

If you purchased a new vehicle, sold a vehicle, returned a leased vehicle, or need to move service to another radio, use SiriusXM’s transfer tools or contact support. Have the old radio ID, new radio ID, VIN, account number, and vehicle information ready.

Trial Subscription Problems

For trial subscription questions, check the trial paperwork that came with the vehicle or trial offer. Some trials end automatically, while others may convert to paid subscriptions depending on how the trial was activated. Review the offer terms, payment method, and cancellation instructions carefully.

Streaming App and Login Problems

For SiriusXM app issues, streaming login problems, password resets, device limits, missing channels, or online listening problems, sign in to your SiriusXM account or use the Help Center. If the app subscription was purchased through Apple, Google Play, Roku, or another third party, billing and cancellation may need to be handled through that provider.

SiriusXM for Business

For SiriusXM for Business service issues, business audio support, commercial location accounts, or Music for Business questions, SiriusXM lists Music for Business Listener Care at 1-888-539-7474. Business accounts may have different agreements, music-licensing terms, and support paths than personal subscriptions.

Unresolved Support Issues

If you have already contacted SiriusXM and your issue was not resolved, use SiriusXM’s unresolved-issues support link on the Contact Us page. Keep your previous case number, account number, radio ID, chat transcript, cancellation confirmation, and billing records.

What to Have Ready Before Contacting SiriusXM

SiriusXM account number
Radio ID, ESN, or RID
Vehicle VIN, make, model, and year
Email address and phone number on the account
Billing ZIP code
Subscription plan name or trial offer details
Payment confirmation, credit card statement, or invoice
Cancellation confirmation or chat transcript, if applicable
Device type and app version, if the issue involves streaming
Third-party billing provider, such as Apple, Google Play, Roku, or T-Mobile, if applicable

Case number, representative name, date, and time from prior SiriusXM contacts
Your requested resolution, such as cancellation, refund review, billing correction, service transfer, radio refresh, subscription change, or written explanation

Common SiriusXM Customer Service Issues

SiriusXM customers may contact support for help with:

Customer service phone number questions
Billing disputes and renewal charges
Canceling a subscription
Promotional pricing ending or changing
Refund requests or credit requests
Radio activation problems
Refresh signal problems
Missing channels or incorrect package access
Adding or removing a vehicle
Transferring service to a new vehicle
Streaming app login issues
Apple, Google Play, Roku, or T-Mobile billing problems
Trial subscription confusion
Do Not Call or marketing contact preferences
Phishing emails, suspicious texts, or fake renewal notices
Business audio service issues

SiriusXM Customer Reviews and Complaints on CSN

CustomerServiceNumbers.com currently has zero live reviews for SiriusXM. Because there are no live CSN reviews yet, there is not enough customer feedback on this page to summarize a SiriusXM customer-service trend.

If you have contacted SiriusXM about the customer service phone number, billing, cancellation, renewal pricing, activation, radio refresh, streaming, vehicle transfer, trial subscription, app access, phishing, or a complaint, you can leave a review below to help other customers understand what worked and what did not.

SiriusXM Cancellation and Renewal Tips

Check who bills your subscription before trying to cancel.
Direct-billed SiriusXM subscriptions can usually be managed through the Online Account Center, chat, or the cancellation phone number.
Subscriptions billed through Apple, Google Play, Roku, T-Mobile, or another provider usually must be canceled through that provider.

Uninstalling the SiriusXM app does not cancel a third-party billed subscription.
Save screenshots of cancellation confirmations, chat transcripts, and subscription end dates.
Check your credit card statement after cancellation to confirm billing stopped.

For promotional pricing, ask when the promotional rate ends and what the renewal rate will be.

SiriusXM Billing and Trial Subscription Tips

Check whether your trial came with a vehicle purchase, was self-activated, or required a payment method.
Review the offer terms to see whether the trial stops automatically or renews into a paid plan.

Keep your trial email, vehicle paperwork, payment confirmation, and account screenshots.
Ask for the exact renewal date, monthly price, taxes, fees, and cancellation deadline.
If you were charged after cancellation, provide SiriusXM with the cancellation confirmation and payment records.

If a charge appears through Apple, Google Play, Roku, or T-Mobile, contact that billing provider as well.

SiriusXM Scam and Account Safety Tips

Use SiriusXM.com, the SiriusXM app, the Online Account Center, or official SiriusXM phone numbers.
Be cautious of fake SiriusXM renewal emails, text messages, or payment links.

Do not share your password, full payment card number, or verification code with someone who contacts you unexpectedly.
If you clicked a suspicious SiriusXM link, change your SiriusXM password and update the same password on any other site where you used it.
If you provided financial information, contact your bank or card issuer immediately.

Send suspicious SiriusXM URLs or messages to reportphishing@siriusxm.com.
If you see an unknown SiriusXM charge, check whether it came from SiriusXM directly, Apple, Google Play, Roku, T-Mobile, a vehicle dealer offer, or another billing provider.

How to Escalate a SiriusXM Complaint

Start with the SiriusXM customer service phone number at 1-800-689-6881, online chat, or the Online Account Center.
For direct-billed cancellations, use the Online Account Center, chat, or 1-866-635-8641.

Ask for a case number, cancellation confirmation, or written confirmation when appropriate.
For billing disputes, keep invoices, credit card statements, renewal notices, and promotional offer details.
For radio activation problems, document the Radio ID, VIN, refresh attempt, and error message.

For third-party billed subscriptions, contact the billing provider and keep confirmation from both SiriusXM and the provider.
If support does not resolve the issue, use SiriusXM’s unresolved-issues support link or submit written feedback through SiriusXM support tools.
If a subscription billing issue remains unresolved, customers may consider contacting their state attorney general, state consumer protection office, the FTC, or their payment card issuer depending on the issue.

SiriusXM Compared with Other Audio and Streaming Services

SiriusXM competes with satellite radio, streaming music, podcast, and audio entertainment services such as Spotify, Pandora, Apple Music, Amazon Music, YouTube Music, iHeartRadio, Audacy, TuneIn, and traditional AM/FM radio. Customers often compare these services based on customer service phone number access, cancellation process, pricing, renewal terms, app performance, in-car listening, exclusive content, sports coverage, trial offers, and billing transparency.

Related Customer Service and Consumer Resources

Frequently Asked Questions About SiriusXM Customer Service

What is the SiriusXM customer service phone number?

The current SiriusXM customer service phone number shown on SiriusXM’s public contact information is 1-800-689-6881. SiriusXM also offers 24/7 online chat.

What are SiriusXM customer service hours?

SiriusXM lists call center hours as Monday-Sunday, 8:00 a.m. to 8:00 p.m. Eastern Time. Online chat is available 24 hours a day, 7 days a week.

How do I cancel SiriusXM?

For direct-billed SiriusXM subscriptions, use the Online Account Center, chat with an agent, or call 1-866-635-8641. If your subscription is billed through Apple, Google Play, Roku, T-Mobile, or another provider, cancel through that provider.

How do I refresh my SiriusXM radio signal?

Use SiriusXM’s refresh signal tool and have your Radio ID, ESN, RID, or VIN ready. You can often find the Radio ID by tuning the radio to channel 0.

How do I transfer SiriusXM to a new vehicle?

Use SiriusXM’s transfer subscription tools or contact customer service. Have the old radio ID, new radio ID, VIN, account number, and vehicle details ready.

Why am I still being charged after canceling SiriusXM?

Check whether the subscription was billed directly by SiriusXM or through Apple, Google Play, Roku, T-Mobile, or another provider. Save cancellation confirmations and compare them with your credit card or bank statement.

Where do I report suspicious SiriusXM emails or messages?

SiriusXM says suspicious URLs or messages can be sent to reportphishing@siriusxm.com. If you provided financial information, contact your bank or card issuer immediately.

What is SiriusXM’s corporate office phone number?

Sirius XM Holdings Inc. lists its corporate phone as 1-212-584-5100. This is a corporate line and not the best number for routine billing, cancellation, activation, or streaming support.

Is CustomerServiceNumbers.com affiliated with SiriusXM?

No. CustomerServiceNumbers.com is not affiliated with Sirius XM Holdings Inc., Sirius XM Radio LLC, Pandora, Apple, Google, Roku, T-Mobile, or any related company. This page provides customer service contact information, complaint guidance, and a place for customers to share their own experiences.

Why Trust CustomerServiceNumbers.com?

CustomerServiceNumbers.com has provided customer service contact information, complaint resources, and customer review pages since 2004. This page is designed to help SiriusXM customers find the correct customer service phone number and support path for billing, cancellation, activation, radio refresh, streaming, trials, scams, and complaints.

Share Your SiriusXM Customer Service Experience

Have you contacted SiriusXM about the customer service phone number, billing, cancellation, subscription renewal, radio activation, refresh signal, vehicle transfer, app login, trial offer, refund, phishing message, or complaint? Share your experience below to help other customers know what to expect.

Customer Service Numbers Disclaimer

CustomerServiceNumbers.com is not affiliated with Sirius XM Holdings Inc., Sirius XM Radio LLC, Pandora, Apple, Google, Roku, T-Mobile, or any related company. Contact information and links are provided for consumer convenience and may change over time. Customer reviews and complaints are submitted by users and reflect their own experiences. This page is not legal, financial, subscription-management, or chargeback advice.

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