Before interacting with USCIS for your immigration needs, it’s important to be aware of USCIS’s customer service, including the contact information, reviews, ratings, and complaints listed below.
USCIS Customer Service Reviews and Complaints
When considering using USCIS (U.S. Citizenship and Immigration Services) for processing your immigration applications, green cards, citizenship, or other related services, it’s helpful to review USCIS customer service reviews and complaints. USCIS is a government agency responsible for overseeing lawful immigration to the United States. The agency handles everything from visa petitions and green card applications to citizenship processes and asylum requests. USCIS has received various feedback from applicants regarding their support and service. Reviews often highlight the detailed information provided on their website, the ability to track case status online, and the thoroughness of the application process, while some complaints focus on issues like long processing times, difficulties in reaching customer support, and the complexity of immigration forms. Comparing USCIS services with legal assistance from immigration attorneys or other authorized entities can provide a broader perspective on navigating the U.S. immigration system. Other US programs include Amtrak, USPS, Social Security, and the IRS.
How to Contact USCIS
To contact USCIS, you can use the following information:
- General Customer Service Phone Number: 1-800-375-5283
- TDD for Hearing Impaired: 1-800-767-1833
- Application Support Center (ASC) Information: 1-800-375-5283 (same number, select appropriate option)
- Customer Service Hours: Monday – Friday, 8 AM – 8 PM ET
- Corporate Office Address: U.S. Citizenship and Immigration Services, 5900 Capital Gateway Drive, Camp Springs, MD 20588-0009
- Website: www.uscis.gov
At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about using USCIS for your immigration needs.
Note: This website listing is not associated with U.S. Citizenship and Immigration Services. The information and the reviews are a service provided by CustomerServiceNumbers.com.
USCIS does not provide support services directly through this website. For any questions or concerns about USCIS services, contact their customer service representative directly.