Before using Viber for messaging, calling, and connecting with friends and family, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. Viber is a popular messaging and VoIP service that allows users to send messages, make voice and video calls, and share media files across the globe.
How to Contact Viber
You can reach Viber customer service using the following details:
- Phone Number: Viber does not provide a direct customer support phone number; customers are encouraged to use online support options.
- Email Support: Viber does not offer a direct email for customer support; users are encouraged to use the support section available on the Viber website or app.
- Chat: Available through the Viber website’s Help Center and in-app support during business hours.
- Customer Service Hours: Support is available 24/7 through the online help center and in-app resources, with responses typically within 24 to 48 hours.
- Corporate Address: Viber Media S.à r.l., 2 Rue du Fossé, L-1536 Luxembourg
- Website: https://www.viber.com/
Viber Customer Support Reviews and Complaints
When considering using Viber for your messaging and calling needs, it’s helpful to review customer service feedback. Viber competes with other messaging and VoIP services such as WhatsApp, Telegram, and Apple. Customer reviews often highlight Viber’s ease of use, especially for international communication, and its wide range of features, including group chats, stickers, and video calls. Many users appreciate the app’s focus on privacy and security, including end-to-end encryption. However, some complaints focus on issues related to call quality, occasional connectivity problems, and the responsiveness of customer support, particularly when dealing with account-related issues or technical glitches.
Comparing Viber with other services like WhatsApp, Telegram, and Magic Jack can help you determine which app offers the best combination of features, user experience, and customer support for your messaging and calling needs.
Customer Service Numbers Disclaimer
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Note: This website listing is not associated with Viber Media S.à r.l. The information and the reviews are a service provided by CustomerServiceNumbers.com.