Before banking with Webster Bank, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. Webster Bank is a regional bank in the United States, offering a wide range of financial services including checking and savings accounts, loans, credit cards, and investment products.
How to Contact Webster Bank
You can reach Webster Bank customer service using the following details:
- Phone Number (Customer Support): 1-800-325-2424
- Email Support: Webster Bank does not offer a direct email for customer support; customers are encouraged to use the secure messaging option available through their Webster online banking account.
- Chat: Available through the Webster Bank website during business hours.
- Customer Service Hours: Support is available Monday to Friday, 7 AM to 10 PM (ET); Saturday, 9 AM to 3 PM (ET); and Sunday, 10 AM to 2 PM (ET).
- Corporate Address: Webster Bank, 145 Bank Street, Waterbury, CT 06702, USA
- Website: https://www.websterbank.com/
Webster Bank Customer Support Reviews and Complaints
When considering banking with Webster Bank, it’s helpful to review customer service feedback. Webster Bank competes with other regional and national banks such as Citizens Bank, KeyBank, TD Bank, and M&T Bank. Customer reviews often highlight the personalized service and community-focused approach that Webster Bank offers, particularly in New England. Many customers appreciate the variety of financial products available and the accessibility of their online and mobile banking platforms. However, some complaints focus on issues related to account fees, the responsiveness of customer support, and difficulties with loan applications or account management.
Comparing Webster Bank with other financial institutions like Citizens Bank, KeyBank, TD Bank, and M&T Bank can help you determine which bank offers the best combination of services, technology, and customer support for your banking needs.
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Note: This website listing is not associated with Webster Bank. The information and the reviews are a service provided by CustomerServiceNumbers.com.