Western Union


Customer Service Contact Information For Western Union 1-800-634-1311


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  • I’ve tried talking to them about their money in minutes but it takes 2 days. I’m paying the extra fee for quick service but it’s always delayed. I’ve talked to 3 people with some heavy accent and robot response answers but could never answer my question. When asked again I got the very same answer like it’s being read from a piece of paper.

  • August 8,2018

    I have just had the WORST experience with western union , I will NEVER use this company again and will make sure everyone I talk to will know how terrible this company is , just spent 4-5 hours with countless phone calls to customer service to get a payment refunded , after the agent in the store I went to made a mistake and sent my payment to the wrong company . I needed the payment refunded to the store so we could redo the transaction, I cant even tell you how many phone calls were made with no help from anybody all they could say was you have to wait 24-48 hours for the refund. So the payment went thru Western Union so they could do something about the issue, but instead would rather inconvience the customer who Chose there company for there services, But never again . The worst company customer service ever, I told everybody at the store where I was for over 4 hours with this issue about how terrible is. I hope Weis Markets takes western union out of there stores, I will push the issue as far as I can with who ever I can to get them out of all there stores.


  • hi after reading everyones complaint i do feel like they do know somethings not right with them! very frustrating talking to them i wont even use their online services as i have a account but for some reason they say its blocked? each time you call you talk to different agents and none seem to know what they are doing! the company will not always stand upon their name before things start to legally happened. so if any company people in charge read these letters you should be fixing the problems before you have no business left!

  • my husband is in united states and i am here in the philippines last month i suffered from a mild stroke and i need money for my medication. so almost 2x a week my husband is sending money for my medication then at a sudden the western union told us that we can no longer received from them because we have reached the limit of receiving from the company and automatically the remittance was send back to sender,,,why not tell to the sender so that it will not be a waste of time and u should advice the costumer of what to do,,at that time we need the money between life and death,,,,why not investigate the reason why we need the money before do the action where in fact that is from my husband

  • is there any way I can pick up money my aunt sent to me I seem to have misplaced the paper that had the number on it what can I do now. I talking about the number I wrote down when I made this transaction at Krogers in Danville West Virginia

  • i been trying to contact westwrn union to change the name of my reciver and i had no help from noone how can i get sombody to help me i need that money fast asap.

  • How can you talk to an agent without going through a hundred questions. I recieved a western un message to pick up money, From who , I dont know, The money transfer # i dont know. they gave me a code to use that is all… how do I find out if this is fraud or what thanks Diana

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