Need help with a National General policy, claim, bill, payment, quote, agent, or complaint? This page lists verified National General customer service options and gives policyholders a place to share reviews about their experience. CustomerServiceNumbers.com is not affiliated with National General, National General Insurance, or Allstate.
National General Customer Service Numbers
National General has different phone numbers for quotes, claims, auto policy management, homeowners policy management, and online policy support. Use the number that matches your issue.
- Quotes / Become a Policyholder: 1-800-462-2123
- Claims: 1-800-468-3466
- Auto Policy Management: 1-888-293-5108
- Homeowners Policy Management: 1-888-325-1190
- Policy Help / MyNatGenPolicy Support: 1-877-468-3466
- Claims Email: claims@ngic.com
- General Service Email: service@ngic.com
- Official Website: NationalGeneral.com
- Official Contact Page: National General Contact Us
- Claims Center: National General Claims Center
National General Claims Phone Number
To report a National General claim, call 1-800-468-3466. National General says claims can be reported 24 hours a day, 7 days a week. You can also start a claim online through the National General Claims Center.
- Report a Claim: 1-800-468-3466
- Online Claims: Report a National General Claim
- Claims FAQ: National General Claims FAQ
National General Address
National General lists the following address on its official contact page. The company notes that this address does not receive mail. If you need to mail claim, billing, or policy documents, contact National General first and ask for the correct mailing instructions.
National General Insurance
450 W Hanes Mill Rd, Suite 101
Winston-Salem, NC 27105
What National General Customer Service Can Help With
National General, an Allstate company, provides insurance products for vehicles, homes, and related coverage needs through independent agents. The correct support path depends on whether you need a quote, claim help, billing support, policy documents, agent help, or health-policy support.
- Auto insurance policy questions
- Homeowners, renters, condo, RV, motorcycle, or commercial auto policy questions
- Reporting or checking on a claim
- Billing, payments, Quick Pay, or paperless billing
- Policy documents, ID cards, and proof of insurance
- Coverage questions or policy changes
- Agent or broker contact information
- Claims involving accidents, property damage, weather events, or injuries
- NatGen Health / Allstate Benefits routing
- Complaints, escalations, or service problems
Use the Correct National General Support Route
Before contacting National General, check your policy documents, ID card, billing statement, or online account. The phone number on your policy card may be the best number for your specific policy or claim.
- Need a quote: Call 1-800-462-2123 or use the official quote tools on NationalGeneral.com.
- Need to file a claim: Call 1-800-468-3466 or use the National General Claims Center.
- Need auto policy help: Call 1-888-293-5108.
- Need homeowners policy help: Call 1-888-325-1190.
- Need online policy access: Use MyNatGenPolicy.com or call 1-877-468-3466.
- Need your agent: Log in to your policy account or use National General’s agent tools.
- Need NatGen Health help: Follow the current NatGen Health / Allstate Benefits support route shown on National General’s website.
National General Billing and Payment Help
Policyholders can use National General’s online policy tools to make payments, view policy documents, access ID cards, and find agent contact information. If your issue involves a missing, late, duplicate, or disputed payment, keep proof of payment and contact National General directly.
- Quick Pay: National General Policy Portal
- Policy Help: 1-877-468-3466
- General Service Email: service@ngic.com
If you receive a cancellation notice, nonpayment notice, renewal notice, or reinstatement notice, contact National General or your agent promptly. Do not rely on a public comment or review to resolve a payment issue.
National General Claims Help
For claims, have your policy information and loss details ready before calling or submitting information online. National General says you should have your policy number, information about the property involved, and details about the loss when reporting a claim.
- Your National General policy number
- Date, time, and location of the incident
- Information about vehicles, property, drivers, passengers, or witnesses
- Photos, police report information, or repair estimates, if available
- Claim number, adjuster name, or prior case number if following up
- Your agent or broker information
NatGen Health and Allstate Benefits
If your question is about a National General health policy, check the current NatGen Health and Allstate Benefits instructions. National General says NatGen Health policies have moved to its parent company, Allstate. The old health-insurance phone number on this page may not be the best route for current health-policy support.
- NatGen Health Information: NatGen Health
- Allstate Benefits: Allstate Benefits
Information to Have Ready Before Contacting National General
- Your policy number
- Your claim number, if applicable
- The named insured on the policy
- The vehicle, home, property, or coverage type involved
- Your agent or broker information
- Billing statement, renewal notice, cancellation notice, or payment confirmation
- Accident, loss, or damage details if filing a claim
- Photos, estimates, police report information, or other claim documents
- Best callback number and email address
National General Reviews and Complaints
At the time of this page update, this CustomerServiceNumbers.com listing shows 0 customer reviews for National General. Because there are no live CSN reviews yet, this page should not claim that customers commonly praise or complain about specific National General issues based only on this website.
If you have contacted National General about a policy, claim, bill, payment, cancellation notice, agent issue, coverage question, NatGen Health issue, or complaint, you can share your experience below. Helpful reviews explain what type of policy or claim was involved, which support route you used, how long it took to receive a response, and whether the issue was resolved.
Privacy and Moderation Warning for National General Reviews
Insurance reviews can involve private financial, legal, medical, vehicle, and household information. Do not post policy numbers, claim numbers, driver’s license numbers, Social Security numbers, VINs, license plates, dates of birth, addresses, phone numbers, email addresses, payment details, accident reports, police reports, medical records, settlement information, attorney communications, or screenshots containing private information.
Reviews may be moderated for profanity, spam, personally identifiable information, and unsafe content. Keep your review factual and based on your own experience.
How to Escalate a National General Complaint
If your issue is not resolved during the first contact, ask for a claim number, case number, supervisor contact route, or written explanation. Keep a timeline of calls, emails, payments, claim updates, cancellation notices, repair estimates, and promised follow-up dates.
- Contact the agent or broker listed on your policy.
- Ask National General to confirm the department handling your issue.
- Request written confirmation for claim, billing, cancellation, or coverage decisions.
- Save copies of policy documents, billing notices, emails, claim letters, and payment confirmations.
- If the issue involves a claim, ask who the assigned adjuster is and how to submit documents.
- If you believe a regulatory complaint is needed, contact your state insurance department for guidance.
Related Customer Service Numbers Pages
- Allstate Customer Service
- GEICO Customer Service
- Progressive Insurance Customer Service
- The General Auto Insurance Customer Service
- Travelers Insurance Customer Service
- Farmers Insurance Customer Service
Frequently Asked Questions About National General Customer Service
What is the National General customer service phone number?
National General lists different numbers by issue. For quotes, call 1-800-462-2123. For policy help through MyNatGenPolicy, call 1-877-468-3466.
What is the National General claims phone number?
The National General claims phone number is 1-800-468-3466. Claims can also be started online through the National General Claims Center.
Is National General part of Allstate?
Yes. National General presents itself as National General, an Allstate company. Some products or support routes may direct customers to Allstate or Allstate Benefits.
Where is National General located?
National General lists 450 W Hanes Mill Rd, Suite 101, Winston-Salem, NC 27105. The company states that this address does not receive mail, so contact National General before mailing claim, billing, or policy documents.
Can CustomerServiceNumbers.com help with my National General claim?
No. CustomerServiceNumbers.com is an independent consumer information and review website. To file a claim, make a payment, update a policy, or resolve a coverage issue, contact National General, your agent, your broker, Allstate Benefits, or the appropriate official support route directly.
Why Trust CustomerServiceNumbers.com?
CustomerServiceNumbers.com has helped consumers find customer service phone numbers, company contact details, and review information since 2004. CSN is an independent consumer-help site and is not owned by National General, Allstate, or any company listed on this website.
Our goal is to help readers find official support routes, understand customer service issues, and share reviews that may help other consumers. Always verify current policy, claim, billing, payment, coverage, health-benefit, and legal information directly with National General, Allstate, your agent, your broker, your attorney, or the appropriate official agency.
Share Your Experience
Have you contacted National General about a policy, claim, payment, bill, cancellation notice, quote, coverage question, agent problem, or complaint? Share your experience below to help other customers understand what happened and how the issue was handled.
Privacy reminder: Do not post policy numbers, claim numbers, driver information, VINs, license plates, accident reports, medical records, payment details, addresses, phone numbers, emails, legal documents, or private screenshots in a public review.
Page Update Note: This National General customer service page was reviewed and updated on July 4, 2026.
Customer Service Numbers Disclaimer
CustomerServiceNumbers.com is not affiliated with National General, National General Insurance, Allstate, Allstate Benefits, or any related insurance company. Phone numbers, addresses, links, and customer service details are provided for consumer convenience and may change. CustomerServiceNumbers.com cannot file claims, access policies, process payments, change coverage, provide legal advice, provide insurance advice, resolve billing disputes, or handle health-benefit issues. Contact National General, Allstate, your agent, your broker, your state insurance department, or the appropriate official organization for help with your specific issue.
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