Home About Us List Your Company Feedback
Industry Country
Search for Companies beginning with: A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

Dell Tech Support

 

Description

Dell Support is for Dell PCs, Laptops, notebooks, mp3 players, software, warranty issues and online services.

Premium Support Members: 1-866-930-3355
Warranty Extension: 1-866-777-1542 options 4,2,2
Automated Order Status: 1-800-433-9014
Dell Rebates: 1-800-969-5814
Order Support Live Person: 1-800-624-9897
Servicio al Cliente en Español: 1-866-751-6079
TTY: 1-877-335-5889

 

Telephone Number

Phone Hint
1-800-624-9896 Press 3; say "agent" at each additional prompt, ignoring messages.
 
Is this your company? Click Here to register to manage this listing
 

Comments

Date Comment
4/19/2012 For Canadians best number is 866-943-1694
Eric
3/31/2012 i want 2 know about my online register purchase bill ........because i lost my bill .so please tell me how will get my bill on online i have service tag no and ..... i have warriery ,,,,,,,,,,,,,,
jagadish reddy
3/22/2012 my dell xps i5 charger is not working
sanjay kumar
2/28/2012 I have been getting the runaround with Dell Customer Service in India, too. Purchased a brand new inspiron n5110 in December, and Feb 19 it quit working. Diagnosis "gotta replace the motherboard". I work internationally, so Dell (India) just shifts blame and apologizes, "We can't fix it if it's not in the country where it was purchased." But I don't go back 'til September! They did give me the option to transfer my tags to the country where I'm located, but that takes a minimum of 3 weeks. And the repairmen here tell me they won't honor the warranty unless I purchased it in their store anyway. I suppose, I could purchase a $1000+ ticket to fly back so that Dell can repair my $600 computer for "free". Reading some of the above reports, after the motherboard goes, it looks like there are a lot of other problems that arise...this is definitely not worth the $ I invested in it. Should've gone with the Lenovo. I hope that someone in DELL USA reads this and responds with some possible way (e.g. they pay the repairmen for the repairs? what a concept!) to fix the computer that isn't going to cost me more than it's worth!
Not Given
2/4/2012 To whom it may concern I purchased a computer last year in September. Start of December it started having problems.I have been having problems with my computer for two months and I am without a computer all this time. At first the mother bord crashed. It was sent to Athens and changed. When I received it back I started having all the problems. My computer keeps freezing and it crashed once again too. I spoke to the Dell representative in Athens and she told me if it crashes more then twice then they will change it. I have sent it to Athens to be fixed three times. The last time they sent a technichian to Crete. I do not want this computer back as they told me it has a manufacturing problem if it shows the same problem. I am not accepting it back. I t has gone through all the tests ( formatting, hard druive, programs etc and they keep on sending it back with the same problem) I have heard the best things about Dell that is why I bought it, but my experience with this new computer has been a nightmare. I am dissapointed with Dell and very exhausted of running around. My computer is still under guaranty/waranty.It is not proper/ right for a computer I have hardly had for two months to have so many problems and I have to keep on sending it to be fixed.I new computer should have so many problems so soon. This computer will always give me problems as it is problematic as the test cannot detect the problem as they keep sending it to me with a problem. I am asking/pleading for my computer to be replaced. I do not accept to take it back or to go back to a technician to fix it as this is what i have been doing the last two months. This experience has been tiring and very stressing and time consuming. I am very dissapointed.
angeliki
1/31/2012 To, The Manager, Customer care Dell (Subject: Complain for Laptop Model no. Inspiron N5110. Service code and service tag are & respectively. Laptop is within Guarantee Period) Dear Sir, I had purchase Dell Laptop from” Sedna IP Solution, Biswa teja Apartment, 9-2 Arundel peth Guntur (A.P) India” on dated 06/10/2011 at Rs 47300/-. Laptop model no. is Inspiron N5110. Service code and service tag are & hxltvq1 respectively. This Laptop is within Guarantee period. I am facing following Problems in Laptop: 1. It is getting too hot within 10 minutes times. This is too risky to use may be burst. 2. Battery backup is poor. Battery capacity is less than 40 minutes after full recharge. 3. Internal Hardware sounds are coming. May be there is some hardware problem. 4. Some keys i.e. “6” on keyboard are not working properly. Required to push hard. 5. Processing speed is very slow even it is virus free and not having more data in my hard disk. Due to above Laptop problems, I am getting lots of problem in my studies as well as project works. This is directly affecting to my studies and growing future. Request you to kindly replace laptop as soon as possible. In case of no resolution within day’s time, I will go to the consumer court for Laptop replacement and also the justification against the harassment during my study. Please feel free to contact on my mobile number. Thanking you
Divyanshu
11/4/2011 I have a 5 inch dell streak, unfortunately its back battery cover is misplaced by me. Kindly help me so i can get a black color Dell streak 5 battery cover. Sir i am a poor guy living in Pakistan. I spend more than one salary of mine to buy this streak5. I request you to kindly provide a black color batter cover for dell streak5 complementary. And if its not possible then give me high discount.
Tariq
9/30/2011 Bought a Netgear with a new Dell Laptop, a wireless mouse, and wireless keyboard. We had just bought another new laptop one month before. We did not open the Netgear for 2 months because we needed help to hook up to our tv. It would not work. Called the customer service 800-624-9897...transferred me to 800-695-8133... and talked to a foreigner, said no return, ....asked for his supervisor.....how rude he was, His name was Naveen Alla....said he was the boss and there was no one over him. Asked if there was not a customer service department in the US....he said there was no other number to call and not one in the US.....he didn't care how much we had spent with them....I am going to contact CNN and channel 5 news in Nashville, TN since our order was shipped from Lebanon, TN. what happened to US loyalty! I'm mad....want my money back.
Sandy
9/29/2011 Ok. We bought a lap top 3 years ago and then a WII a year ago through Dell. Not a single problem. Now we wanted to get a new XBOX 360 and oh my! All we want to do is speak with a person that we can fully understand. I'm not trying to be rude but I would just like to speak with someone that can understand every word I say and vice versa! Dell has definitely lost all of our business, looks like we are going to start buying all of our electronics though another place from now on! Somewhere that doesn't outsource and they know what an HDMI cable is! If your employees don't even know what an HDMI cable is then I think you may have a big problem on your hands because that is a major part of elctronics today! And thennn if your outsourcing personnel asks "What are you trying to connect your XBox 360 to?" Wow Dell ... Really??? We are done! You went from the best customer service to the worst!
BB
9/27/2011 I bought a new netbook computer from dell later finding out I bought a used one, since it kept breaking down, now after six months they have got into my computer changed everything around got into personnal work banking files and never fixed it, i spent last week 84 hrs had three seizures and no insurance and have over 80,000 worth of medical bills because I spoke to the rudest India person, and everytime I try to contact the cooperate office I get the phihillipines, must be nice they made as much as I did last week working 84 hrs on the phone trying to resolve this and got paid nothing what they make 3.00 a hr over there. Michael Dell look around the USA we having homeless people on the streets. vets coming home without limbs, thousand of americans out of work and you don't even have a TX corp. number. Know wonder I would be ashammed of yourself to, what about the children starving here, I have no insurance and the cause of my seizures were from your company who can't speak english yelling at me. I wrote you a e-mail no response why would I think you would respond now after this I am contacting the bbb, attorney Generals office as well as anyone and everyone I can think of, investors and I hope they everyone now knows how dell works they scam you till you don't have a warranty left. JOANNE
Jo Anne
9/20/2011 Have ordered the same item on line from Dell for the past 6 years. We get a confirmation number and credit card approval. THEN get an e-mail saying the card was not approved. Each time we call card company and card is o.k. We then have to place the order again. I called Dell today (9/20/11), to place a verbal order. Got put on hold 3 times and disconnected 3 times. 2nd time, I got someone that could not even speak English. After spending 30 minutes or more trying to place an order, I finally got to talk to someone and placed by order. Last order placed took 2 weeks to arrive. This time I was promised that the item would be shipped by 9/22 and arrive by 9/27. I am waiting now to see if the card is denied again and to see how long it will take to get my shipment. We will not buy another Dell product. Service is terrible and very undependable.
katy
9/2/2011 I too tried to call Customer Care using their 800 number but all I got was the run around from India. There customer care service is the worst I have ever... ever dealt with. When I purchased my XPS 8300 that cost me $1,300 Dell gave me a 10% coupon. When I tried to use it and apply it to a purchase a message pop up and said it has already been used. So I called cusomter care and they kept on telling me that I have no documentation and I have no proof, OMG!!!!!!!! I could have reached over the phone and strangle one of them. You emailed me the coupon code and you don't want to honor it now? The saving was only $20 bucks you will think with all the time that I wasted I could have bought a new car with all my time I wasted going back and forth. Don't buy anything from Dell, it is not worth the time and engery. I gave up with Michael Dell or isn't Michael India?
Unknown America
  Older Comments
Add a comment:

(Comments will be added pending approval by the webmaster.)



Your First Name or Nickname:
Your E-Mail Address (not published):