Home About Us List Your Company Feedback
Industry Country
Search for Companies beginning with: A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

Dell Tech Support

 

Description

 

Telephone Number

Phone Hint
1-800-624-9896 Press 3; say "agent" at each additional prompt, ignoring messages.
 
Is this your company? Click Here to register to manage this listing
 

Comments

Date Comment
7/9/2010 I've been on hold for about 30 minutes. I first spoke to someone who spoke english as their native tongue. Well to my surprise I had accidently called the Canadian Dell Support line. I should have known that I couldnt speak to a native English speaker. I was given another number to call. Well I'm still on hold and waiting to cringe when I hear that accent and struggle to understand every word of the tech. This is typical bull shit I experience every time I have to call Dell. I recently bought a new computer, you can bet your last dollar it wasn't a Dell. You should just change your name to HELL, cuz that's what you put your customers through each time they try to call you.
Mike
7/6/2010 I BROUGHT MY DELL PROJECTOR BACK IN 2007. THE 1200MP MODEL, & I WAS VERY IMPRESSED THE PICTURE & THE FEATURES. IM A RADIO/VIDEO DJ SO I USE IT AT LEAST 5 DAYS A WEEK. BUT NOW THAT I NEED IE SERVICED I'M SCREWED. FIRST I TOOK IT TO THE TOP REPAIR SHOP IN TOLEDO OHIO BECAUSE ALL OF THE OUTPUTS STOP WORKING EXCEPT THE S-VIDEO & THE PICTURE START DIMMING & THE COLOR WAS OUT OF WACK. I THOUGHT THE BULB WAS GOIN OUT. THEY CLEANED IT AND FIXED THE COLOR PROBLEM THEN TOLD ME THAT DELL WOULD HAVE TO FIX THE OUTPUTS & THE BULB. COOL SO I CALL DELLS SO CALLED COUSTOMER LINE. A LADY, WHO BARELY SPOKE ENGLISH, MADE ME CALL ANOTHER NUMBER WHERE A MAN, WHO BARELY SPOKE ENGLISH, HAD ME CALL ANOTHER NUMBER WHERE THAT GUY TOLD ME THAT THEY WERE NOT "DELL" THEY JUST FIX THERE STUFF! BUT MY PROJECTOR COULD NOT GET SERVICED BECAUSE ITS OUT-OF-DATE PARTS....THANKS DELL MY LISTENING AUDIENCE AND I WILL BE BUYING SONY FROM NOW ON.
DJ. LYTE-N-ROD
7/2/2010 I have been using dell studio laptop since last december.now my dvd drive has got a complaint.when we insert a disc its been ejected.i want ma laptop to be serviced.please send me the details regarding the procedures that has to be done for servicing ma laptop.
dhanya
6/30/2010 On June 24, I was told my Dell that I would be refunded $110 for a software contract that I cancelled. I was told the credit would appear on my credit card within 3 to 4 days. It is now June 30, and no credit has been applied. I have been on hold with Dell Customer Service for about 35 minutes now.
Generosa
6/28/2010 Well Im glad Im not the only one who is frustrated by Dell's lack of customer service. I am here to tell you I am American and went to school for many years so i could speak the ever so dying english language. I guess its my fault i didn't take "How to understand heavy accent 101 in college" or "How to talk to a machine 101". Anyways all i wanted was to order restore disk for my computer. After two days of pushing buttons, somebody made the mistak of answering and some how got them on order. After a month of getting this but again a machine saying that my order was delayed and do i really want this order. After a pot of coffee and a pack of cigaretts and a couple of hours of machines, somebody finally answered my call. Come to find out there seems to be a problem with my payment method (credit card that I USED TODAY WITH NO ISSUES) but to call another number. When i called they informed me their, now get this, their computer system is "not working" and to call back tomorrow. Whats the excuse tomorrow when i call and all i get is a machine...ya something is not working over there. This is my last dell
Rick
6/28/2010 what is the telephone nos. or address of dell repair center here in the philippines
Vicky
6/26/2010 Hi Good morning sir/meme. I need tech support for mi dell laptop i need to format ? service. so please send me contact no for service station in Bhavnagar Gujarat India Bhavnagar My cont
kirit solanki
6/25/2010 I am just trying to ordser some ink cartridges for my daughters printer...Naturally there are none in any store in the 4th largest city in america..I had to call dell customer service to buy a bundle of 4 which cost as much as a new printer..The lady was obiously not fron the USA AND HAD A LOY OF TROUBLE UNDERSTANDING WHAT i WANTED. What a hassle.....
ec
6/24/2010 WHO IS THE IDIOT THAT THOUGHT UP THAT STUPID COMMERCIAL ? I THOUGHT ABOUT GETTING SEVERAL DELL LAPTOPS BUT I'M AFRAID THAT YOUR DUMB COMMERCIAL ON T.V. WILL REFLECT THE QUALITY OF YOUR PRODUCT. GET IT OFF THE AIR !!! ALSO, I DO NOT WANT TO TALK TO SOME FOREIGNER FROM ANOTHER COUNTRY IF I WERE TO HAVE A PROBLEM. MY WIFE NEEDS A LAPTOP FOR SCHOOL AND I WOULD JUST LIKE TO HAVE ONE. YOU CAN BET THEY WON'T BE DELLS. FOR FUTURE REFERENCE, PICK YOUR COMMERCIALS MORE CAREFULLY.
DON
6/18/2010 On 6/5/2010 I ordered as Studio 15 Laptop with the Intel Core I-5-430M processor with 6 gigs of ram and other goodies. I called a total of three times to learn today that they have no record of my on line order which sold for a total of $1280.57. I suppose their business is so good that they don't need this type of order from an individual, they can rest assured that it will be my last order. At the moment I have Dell XPS 420 Desk Top that I use daily with a 4 year extended warranty, when that expires I will also replace it with another brand. It is a shame that our companies don't want to or can't compete with their foreign competition.
John
6/12/2010 My computer started working in "safe mode" only last week. I called Dell - I was immediately told I would have to pay $59 for a phone consultation, which I agreed to do. After about an hour listening to someone with a very heavy accent, I was told I need to speak to the "upper" tech support person - who tole me I needed a new hard drive. I had to first purchase a new warranty at a cost of $161. A tech arrived at my house a few days letter, with the promise that my computer would be as good as new after he changed the hard drive. He changed the hard drive and left. I then realized I had to re-intall many things myself, i.e, address book, favorites, printer, scanner, etc. I also realized that the tech had taken my old hard drive with him - which technically is my property and on which I had photos and documents which I could have downloaded from that drive. When I called customer service to ask them to return the hard drive I was told they received hundreds of returned items daily and there would be no way to find mine. Every day since then I have been receiving calls from Dell who leave a message that I cannot understand. Very disappointed with Dell and their manipulating the situation.
Generosa
6/4/2010 I attempted to buy one of the new Dell touch screens in early May. I ordered on the telephone and paid by credit card. When it arrived a few weeks later, I set it up, couldn't find the touch screen set-up application and called tech support. The agent was initially short and surly with me, but calmed down and tried to help me. After an hour on the phone she determined that I had not been sent a touch screen. She transferred me to customer service. After two more hours on the phone and an increase in price, this agent helped me to select the proper equipment. I told him I wanted to receive an email confirmation on this new order. The email never arrived nor did the new equipment. I emailed Dell and they told me to wait a few more days for the confirmation. When it never arrived, I phoned and they told me they had no record of my 2nd order and that I should order once again. When I balked at that the agent told me to immediately forward to him the string of emails I had received from Dell so he could figure things out. He never got back to me. When I called 3 days later, they again told me they could not find my order. When I gave them the names of the person who spent 2 hrs on the phone with me and took the order and the one who told me to forward him my emails, they responded by saying they had 50,000 employees and therefore couldn't possibly track down any exchanges we had had. This exchange was with a Customer Service supervisor who suggested that they might offer me a sizeable discount if I would consider placing yet another order with them. When I said I would consider it depending on the discount, he told me he have someone in sale call me. When I asked that he do so immediately, he told me the call would occur in one hour. I waited all evening; no call. The following afternoon, as I was walking out, someone called from sales. He promised to call back that evening and the following afternoon. That was 2 days ago. I have to believe that Dell has given up any interest in selling to anyone but business customers. Surely they do not expect to sell any computers this way. Dealing with them is truly a nightmarish prospect.
dale
  Older Comments
Add a comment:

(Comments will be added pending approval by the webmaster.)



Your First Name or Nickname:
Your E-Mail Address (not published):