Travelocity Phone Number



 

Description

Travelocity is an online travel site for cheap airline tickets, hotels, cruises, car rentals, and flights including vacation packages.

Travelocity USA Corporate Office Headquarters HQ Address<

Phone Number

PhoneHint
1-888-872-8356Press ### at prompt.
 

Comments

 out of   based on 83 reviews.
Sort by:  Newest  Most Viewed  Oldest
Date Rating Comment
4/9/2016 Travelocity - spoke to somone spoke poor english loud
spoke to somone spoke poor english loud background. im sure this call came from india or near promised to help with voture because hotel was not as advertised . got nothing. there web site stinks if u want customer service going back to priceline

spudzieRead More
3/14/2016 Travelocity - the worst agency in the world, they are a rip off.
the worst agency in the world, they are a rip off. WILL NEVER USE TRAVELOCITY AGAIN, bought a ticket and the insurance for cancellation and because of an unforeseen death of a family and church member they would not pay and wanted me to pay an additional 200 + dollars to rebook. I pray they shut down as well as that ANON Insurance the sale on their website. They both are NO GOOD companies and are ripping people off.

BedaRead More
2/25/2016 Travelocity - he insurance is a scam. Customer services was somewhere in El Salvador or something
NO NEED TO EVER BOOK THROUGH THIS SITE. The insurance is a scam. Customer services were somewhere in El Salvador or something... That doesn't have to do with the fact that the insurance is a scam but it makes talking to c/s difficult. I am out of $400.00. WHY would I ever use them again when they can't and won't do anything to remotely try and help. The airlines won't help because they are thinking.."You get what you pay for."
Can't be more precise than that!



Not going to NMRead More
2/23/2016 Travelocity - they did a switch and bait
they did a switch and bait. don't trust them they have ways to cheat you.... just call hotel direct. this way you know what your getting ..I'm out 3100.00 pure shame.

jimboRead More
2/21/2016 Travelocity - This company sucks! RUN and go to someone else.
This company sucks! RUN and go to someone else. These morons don't give a crap about customer service.
RUN!!!!!!!!!!!! They will put you on hold until you hang up out of frustration!!!

CraigRead More
1/28/2016 Travelocity - the worst agency in the world, they are a rip off.
the worst agency in the world, they are a rip off. WILL NEVER USE TRAVELOCITY AGAIN, bought a ticket and the insurance for cancellation and because of an unforeseen death of a family and church member they would not pay and wanted me to pay an additional 200 + dollars to rebook. I pray they shut down as well as that ANON Insurance the sale on their website. They both are NO GOOD companies and are ripping people off.

BedaRead More
1/28/2016 Travelocity - the worst agency in the world, they are a rip off.
the worst agency in the world, they are a rip off. WILL NEVER USE TRAVELOCITY AGAIN, bought a ticket and the insurance for cancellation and because of an unforeseen death of a family and church member they would not pay and wanted me to pay an additional 200 + dollars to rebook. I pray they shut down as well as that ANON Insurance the sale on their website. They both are NO GOOD companies and are ripping people off.

BedaRead More
12/17/2015 Travelocity - worst customer service in my life.
worst customer service in my life. I worked in call centers before and know the games. but this was like nothing I have ever seen. They DO NOT CARE, AT all. They are counting on new customers. not repeat business.

paulRead More
8/28/2015 Will never use Travelocity for anything but a search tool
Called to book a room, 2 months ahead. As soon as the representative read back my information he told me the room was not non-refundable and gave me a list of the restrictions. When I said I no longer wanted the reservation if there were so many restrictions he told me that he had already confirmed my reservation and I would be charged the entire stay to cancel. I was transferred to customer service and have been waiting almost an hour for someone to pick up. What a scam!!!! I will never use Travelocity for anything but a search tool, ever again!

JohnRead More
7/27/2015 Travelocity - WHERE DO YOU START, THE WORST CUSTOMER SERVICE
WHERE DO YOU START, THE WORST CUSTOMER SERVICE RANK WITH THE CABLE COMPANY. Stay on the phone for 1 hour just holding, waiting for some one to pick up. I just cancelled the trip.


RayRead More
6/18/2015 Travelocity - My 1st and worst travel nightmare was last Summer,
My 1st and worst travel nightmare was last Summer, in August, when I booked a trip to a retreat/conference in Joshua Tree, CA. I checked into the Best Western Garden Inn, at Twentynine Palms, CA on the night of Thursday, August, 7, 2014. When I arrived, I noticed that there was some construction in the parking lot by the pool in front of my building, with the concrete dug up, and some work vehicles nearby. When I arrived at my room, and brought up my bags, I went to lock the door, and no lock! Here I am, a tiny woman, traveling alone, at a hotel near a massive military base, with no lock on the door! I complained, and they reluctantly moved me to another room. When I awoke the next morning, I had to leave ASAP to get to the conference early, and register. Mind you, this was in August, in the middle of the Mojave Desert, and there were hundreds of people in front of me. Needless to say, it was hot, and dusty, and when I got back to my hotel room, I was ready for a shower! That's when things got really bad. I went to the sink to brush my teeth, and nothing came out of the faucet, but a few drops. I called the front desk, and I was told that the water had been temporarily shut off for some "short term" maintenance work. I used the rest of a bottle of water I had with me to brush my teeth. This was at about 3:00 PM. I went out for dinner, and a bit of sight-seeing, fully expecting the water situation to have been fully resolved. Ha! Instead, I saw that the workers were still out there, and the hole had gotten bigger. In desperation, I decided to use the pool to at least cool down. After 2 more hours of swimming and relaxing, I went over to the hole, and talked with one of the guys who was in the pit. He said that they was a water main break, and that they weren't plumbers, or pipefitters, just the hotel maintenance guys, and that he wished they would call in some real plumbers, because they didn't have the right parts. Fast forward to 9:00 PM. People are constantly having to run up and down the hallways, steps, and walkways to the pool to get water to flush their toilets! Was a potable water truck called in, or portable johns deployed? No! The couple across the hall went down and talked to the handymen, who told them they had gotten the right part, finally. The man of the couple across the hall was a retired plumber, and he explained to those guys that the part was made of a different type of PVC, and that no bonding agent would hold. He was told that they were sure it would hold, and that we should have water by 10:00. 10:00 came and went, and still, there was no water. By this time, people were shaving, bathing, and washing their hair in the pool in desperation. We were all told before 11:30, that they would have the problem fixed by morning. The next morning, there was still no water, and an even bigger hole had been dug, because, as predicted by the guy across the hall, the pipe ruptured. By that time, people were squabbling at the front desk for bottled water. They only wanted to give us 2 bottles at time, when they should have had a truck full waiting! Were 2 little bottles a day supposed to hold us in August in the Desert? When I, and the couple across the hall finally threatened to contact the authorities, we went up to our rooms, and were called by the front desk, who told us we were being evicted! I was told there was a room down the road a couple of miles away, but the neighbors were given no such consideration. They had to go all the way to Yucca Valley, and lodge at another hotel which was not very nice, but at least it had water. What ticked me off the most, is that the Best Western Garden Inn, at Twentynine Palms, was fully aware of the water main break, and allowed their guests to check in, without prior disclosure of the situation. If they had been honest, and forthright, we might all have had a chance to find lodging comparable to what we paid for and expected. When I complained to the so-called "customer service" at Best Western, I was told that the management at the hotel said I had left the room a mess, and caused a disturbance, and would not be granted a refund. I never yelled, I never left as much as one empty water bottle in the room, and even emptied my trash cans before I left, and I still left the Housekeeping staff a nice tip. So, we were supposed to just take this abuse and PAY for it cheerfully? Are they nuts? What's worse, is that the poor retired couple across the hall had the police called to escort them out when they called the authorities. I don't know what angered me more, being stuck with the bill, being thrown out of my room like I did something wrong, or being lied to, as well as having lies told about me, to save their face.This meant I was going to be forced to pay for 2 hotel rooms! At least the manager at the Hotel Twentynine Palms, where I stayed after my "eviction", felt so bad for what I had gone through, that he upgraded me to an executive suite at no extra charge. If I ever return to that conference/retreat, that is the hotel where I will stay. Meanwhile, things went from bad to worse with getting any kind of refund for the 3 days the Best Western wanted to charge me to stay in a hotel in the desert with no water. I figured I would contact Travelocity. M-I-S-T-A-K-E! Any time you want to do ANYTHING other than book anything new, you will be guaranteed to be on hold for at least an hour, sometimes 2, just to get somebody from India, or the Philippines, whom I cannot understand, and I end up asking for a supervisor, and get put on hold for an hour again, just to get the same result. It took me 5 weeks of calling the corporate offices, several times a week, to finally get offered a partial refund of $200.00 out of $328.00, of course, in the form of a voucher, which I must use within 1 calendar year. I waited to receive the E-mail confirmation, but never received it. So here I am, 10 months later, trying to call Travelocity, to get this issue resolved. As of this moment, I have been on hold, for over an hour and 45 minutes! Thank God for unlimited minutes. I'm going to go about the business of the day, just to see how long it will take. Somehow, I have a feeling that even though I called as soon as their offices opened, that 8 hours later, I'll still be on hold, listening to the same little piano/guitar ditty, with a voice breaking in every minute, saying "I apologize for the delay, all our customer services coordinators are currently busy assisting other customers. Please hold, and the next available agent will be with you as soon as possible."... Are there even ANY AGENTS answering the !@#$?%& phones? Whether I do or don't ever get this issue resolved, I will absolutely NEVER, EVER book another trip with Travelocity. I would rather pay an extra $100.00 per night, than deal with such an insult to the term "customer service". It's like they want to just take our money, and give us nothing, and punish us for daring to even TRY to get what we pay for. This isn't really a travel discount site. As far as I'm concerned, it is nothing but a scam site! Don't stop to smell the roses, because you'll just get stuck in the nose with the Pricks! Travelocity doesn't even deserve 1 star!

Fuming MadRead More
5/1/2015 Travelocity - booked a flight and purchased the protection plan.
booked a flight and purchased the protection plan. Had to change the flight and was charged another $225 for the change. No resolve from Travelocity, why are they still in business, why?

skippyRead More
    Next Comments
Add a comment:

Please click on the number of stars to award for the company's customer service. Please do not enter personal information into the comments.

(Comments will be added pending approval by the webmaster.)

Company Rating:
Your Comment:
Your First Name or Nickname:
Your E-Mail Address (not published):