Travelocity Phone Number



 

Description

Travelocity is an online travel site for cheap airline tickets, hotels, cruises, car rentals, and flights including vacation packages.

Travelocity USA Corporate Office Headquarters HQ Address<

Phone Number

Phone Hint
1-888-872-8356 Press ### at prompt.
 

Comments

 out of  based on 85 reviews.
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3/9/2017 Travelocity - NEVER USE THIS SITE !!!!!I booked a holiday
NEVER USE THIS SITE !!!!!
I booked a holiday package for 2 thru TRAVELOCITY. The hotel emailed me that they will be closed and asked if I want to cancel the booking or have them put us up in a sister hotel. I checked the sister hotel and found it was not to my liking.
Since this was a package, and the air portion had no cancelation penalty, I chose to cancel the entire trip.
THATS WHEN MY NIGHMARE BEGAN.
Don't book anything on Travelocity because you will never be able to reach a live person to resolve any issues.
I travel about 8 times annually. Never have I ever experienced such bad service before !!!!!!!
Do yourself a favor. STAY AWAY FROM TRAVELOCITY. Read other comments and see for yourself.
Thank you.

Moise Read More
2/23/2017 Travelocity - He said they couldn’t do that because inventory
He said they couldn’t do that because inventory changes and they don’t control the price. Also, because I was just changing the hotel portion on the trip I wasn’t getting the package discount like I had gotten earlier. He was trying to give me a minimal credit that didn’t even come close to paying for the difference and he said he couldn’t add the no change or cancellation feature because it would be a lot more expensive. After about 2 hours on the phone I decided to say mercy and told them I would be contacting corporate tomorrow to get this straightened out.

I ended messaging with someone I thought was in the escalation department. They kept sending me messages saying they had someone in their “priority" department working on it and would get back to me within 24 hours. After 24 hours had come and gone I messaged them again and once again they said the same thing that someone in their “priority" department is researching it and would get back to me shortly. I honestly got this same message 4 consecutive days. The crazy thing is each time they would contact me they acted as if they had no clue why I was even messaging them. Yesterday I told them that enough was enough and if they didn’t have someone from their “PRIORITY" department get back with me within 24 hours that I was going to post my experience on social media in hopes that others don’t have to experience the same level of service or lack thereof that I had to deal go through. I’m in the service business I always want to be fair and give people the opportunity to make it right when they make a mistake. I feel like I was more than patient with them and gave them apple time (one week now) to at least reach out to me and discuss the matter. Nope, they have chosen not to do this to this point.


Marc Read More
4/9/2016 Travelocity - spoke to somone spoke poor english loud
spoke to somone spoke poor english loud background. im sure this call came from india or near promised to help with voture because hotel was not as advertised . got nothing. there web site stinks if u want customer service going back to priceline

spudzie Read More
3/14/2016 Travelocity - the worst agency in the world, they are a rip off.
the worst agency in the world, they are a rip off. WILL NEVER USE TRAVELOCITY AGAIN, bought a ticket and the insurance for cancellation and because of an unforeseen death of a family and church member they would not pay and wanted me to pay an additional 200 + dollars to rebook. I pray they shut down as well as that ANON Insurance the sale on their website. They both are NO GOOD companies and are ripping people off.

Beda Read More
2/25/2016 Travelocity - he insurance is a scam. Customer services was somewhere in El Salvador or something
NO NEED TO EVER BOOK THROUGH THIS SITE. The insurance is a scam. Customer services were somewhere in El Salvador or something... That doesn't have to do with the fact that the insurance is a scam but it makes talking to c/s difficult. I am out of $400.00. WHY would I ever use them again when they can't and won't do anything to remotely try and help. The airlines won't help because they are thinking.."You get what you pay for."
Can't be more precise than that!



Not going to NM Read More
2/23/2016 Travelocity - they did a switch and bait
they did a switch and bait. don't trust them they have ways to cheat you.... just call hotel direct. this way you know what your getting ..I'm out 3100.00 pure shame.

jimbo Read More
2/21/2016 Travelocity - This company sucks! RUN and go to someone else.
This company sucks! RUN and go to someone else. These morons don't give a crap about customer service.
RUN!!!!!!!!!!!! They will put you on hold until you hang up out of frustration!!!

Craig Read More
1/28/2016 Travelocity - the worst agency in the world, they are a rip off.
the worst agency in the world, they are a rip off. WILL NEVER USE TRAVELOCITY AGAIN, bought a ticket and the insurance for cancellation and because of an unforeseen death of a family and church member they would not pay and wanted me to pay an additional 200 + dollars to rebook. I pray they shut down as well as that ANON Insurance the sale on their website. They both are NO GOOD companies and are ripping people off.

Beda Read More
1/28/2016 Travelocity - the worst agency in the world, they are a rip off.
the worst agency in the world, they are a rip off. WILL NEVER USE TRAVELOCITY AGAIN, bought a ticket and the insurance for cancellation and because of an unforeseen death of a family and church member they would not pay and wanted me to pay an additional 200 + dollars to rebook. I pray they shut down as well as that ANON Insurance the sale on their website. They both are NO GOOD companies and are ripping people off.

Beda Read More
12/17/2015 Travelocity - worst customer service in my life.
worst customer service in my life. I worked in call centers before and know the games. but this was like nothing I have ever seen. They DO NOT CARE, AT all. They are counting on new customers. not repeat business.

paul Read More
8/28/2015 Will never use Travelocity for anything but a search tool
Called to book a room, 2 months ahead. As soon as the representative read back my information he told me the room was not non-refundable and gave me a list of the restrictions. When I said I no longer wanted the reservation if there were so many restrictions he told me that he had already confirmed my reservation and I would be charged the entire stay to cancel. I was transferred to customer service and have been waiting almost an hour for someone to pick up. What a scam!!!! I will never use Travelocity for anything but a search tool, ever again!

John Read More
7/27/2015 Travelocity - WHERE DO YOU START, THE WORST CUSTOMER SERVICE
WHERE DO YOU START, THE WORST CUSTOMER SERVICE RANK WITH THE CABLE COMPANY. Stay on the phone for 1 hour just holding, waiting for some one to pick up. I just cancelled the trip.


Ray Read More
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