Boost Mobile Customer Service – Complaints And Reviews

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Before choosing Boost Mobile for your wireless service, it’s important to be aware of Boost Mobile’s customer service, including the contact information, reviews, ratings, and complaints listed below.

Boost Mobile Customer Service Reviews and Complaints

When considering using Boost Mobile for your wireless phone service needs, it’s helpful to review Boost Mobile customer service reviews and complaints. Boost Mobile is a popular prepaid wireless service provider that offers affordable phone plans with no annual contracts, making it a popular choice for budget-conscious consumers. Boost Mobile has received various feedback from customers regarding their support and service. Reviews often highlight the competitive pricing, the flexibility of prepaid plans, and the wide selection of phones available, while some complaints focus on issues like network coverage, data speeds, and customer support responsiveness. Comparing Boost Mobile with competitors like Cricket Wireless, Metro by T-Mobile, and Straight Talk can provide a broader perspective on customer service experiences in the prepaid wireless industry.

How to Contact Boost Mobile

To contact Boost Mobile, you can use the following information:

  • General Customer Service Phone Number: 1-866-402-7366
  • Account and Billing Support: 1-866-402-7366 (same number, select appropriate option)
  • Customer Service Hours: Monday – Friday, 4 AM – 8 PM PT; Saturday – Sunday, 4 AM – 7 PM PT
  • Corporate Office Address: 9060 Irvine Center Drive, Irvine, CA 92618
  • Website: www.boostmobile.com

At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about using Boost Mobile for your wireless phone service needs.

Note: This website listing is not associated with Boost Mobile. The information and the reviews are a service provided by CustomerServiceNumbers.com.

Boost Mobile does not provide support services directly through this website. For any questions or concerns about Boost Mobile services, contact their customer service representative directly.

Boost Mobile Customer Service

Boost does not help

August 30, 2018

For some reason, my phone has gone to ice in case of an emergency an now I can’t get my contacts to display and there’s no way of retrieving this info from my account an customer service surely doesn’t help

Avatar for Jacqueline A
Jacqueline A

Boost Mobile Customer Service

August 10, 2018

Boost Mobile, Since 611 doesn’t work on my phone, I can never reach customer service, Boost Up doesn’t work either, can I get some help?

Avatar for Barbara
Barbara

Wonderful experience with customer service

July 19, 2018

Wonderful experience with customer service whenever I have called. Agents are courteous and helped me with a problem I had of being overcharged for a phone at Best Buy.

Avatar for Linda N
Linda N

Not Happy With Boost Service

May 6, 2016

I’m not happy. Seems like the service has progressively gotten worse. If I’m on LTE sitting parked, the damn signal goes, to 3G, then even less. When I’m LTE then make a call, it’s less than 3G. Who does that. We pay enough for unlimited so why limit that… Unjustified. Ready to switch in 30 days if they don’t get their crap together…

Avatar for Dan
Dan
2.4
2.4 out of 5 stars (based on 866 reviews)

Boost does not help

August 30, 2018

For some reason, my phone has gone to ice in case of an emergency an now I can’t get my contacts to display and there’s no way of retrieving this info from my account an customer service surely doesn’t help

Avatar for Jacqueline A
Jacqueline A

Boost Mobile Customer Service

August 10, 2018

Boost Mobile, Since 611 doesn’t work on my phone, I can never reach customer service, Boost Up doesn’t work either, can I get some help?

Avatar for Barbara
Barbara

Wonderful experience with customer service

July 19, 2018

Wonderful experience with customer service whenever I have called. Agents are courteous and helped me with a problem I had of being overcharged for a phone at Best Buy.

Avatar for Linda N
Linda N

Not Happy With Boost Service

May 6, 2016

I’m not happy. Seems like the service has progressively gotten worse. If I’m on LTE sitting parked, the damn signal goes, to 3G, then even less. When I’m LTE then make a call, it’s less than 3G. Who does that. We pay enough for unlimited so why limit that… Unjustified. Ready to switch in 30 days if they don’t get their crap together…

Avatar for Dan
Dan
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