Cricket Wireless Customer Service Complaints And Reviews

1-800-274-2538

Cricket Wireless Customer Service Reviews and Complaints

When considering using Cricket Wireless for your mobile phone service, it’s helpful to review Cricket Wireless customer service reviews and complaints. As a popular prepaid mobile service provider, Cricket Wireless offers a variety of affordable, no-contract plans with nationwide coverage on AT&T’s network. Cricket Wireless has received various feedback from customers regarding their support and service. Reviews often highlight the simplicity of their plans, the ease of switching to Cricket, and the availability of budget-friendly options, while some complaints focus on issues like network coverage, data speeds, and customer support responsiveness. Comparing Cricket Wireless with competitors like Boost Mobile, Metro by T-Mobile, and Straight Talk can provide a broader perspective on customer service experiences in the prepaid mobile industry.

How to Contact Cricket Wireless

To contact Cricket Wireless, you can use the following information:

  • General Customer Service Phone Number: 1-800-274-2538
  • Cricket 611 Number: 611
  • Technical Support: 1-800-274-2538 (same number, select appropriate option)
  • Customer Service Hours: Monday – Saturday, 9 AM – 9 PM ET; Sunday, 10 AM – 9 PM ET
  • Corporate Office Phone Number: 1-770-240-6100
  • Home Office Address: 1025 Lenox Park Blvd NE, Atlanta, GA 30319
  • Website: www.cricketwireless.com

At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about using Cricket Wireless for your mobile phone service needs.

Note: This website listing is not associated with Cricket Wireless. The information and the reviews are a service provided by CustomerServiceNumbers.com.

Cricket Wireless does not provide support services directly through this website. For any questions or concerns about Cricket Wireless services, contact their customer service representative directly.

Cannot log in to Cricket

August 17, 2018

Cannot log in to Cricket account Message is: login/password not correct. Have reset both, same message. This has gone on for most if the week. VERY frustrating. . . . . can you set these or reset to:

Avatar for Sandy
Sandy

Seriously thinking about changing from Cricket

July 24, 2018

I agree. Until this summer, we have had excellent service with Cricket, but the past month’s service has been all but non-existent. Today, we have been without service since 3:00 pm, and it is now 8:30 Have an illness at the home and need to have available phone. Seriously thinking about changing companies.

Avatar for Doris C
Doris C

Cricket Wireless is horrible

June 19, 2018

Cricket Wireless is horrible you get no reception anywhere you go you call customer service and they give you no results switching companies today point of a cell phone is to use it wherever you need to, and when you do talk to someone you can hardly understand what they are saying from some broken English.

Avatar for lis
lis
2.4
2.4 out of 5 stars (based on 866 reviews)

Cannot log in to Cricket

August 17, 2018

Cannot log in to Cricket account Message is: login/password not correct. Have reset both, same message. This has gone on for most if the week. VERY frustrating. . . . . can you set these or reset to:

Avatar for Sandy
Sandy

Seriously thinking about changing from Cricket

July 24, 2018

I agree. Until this summer, we have had excellent service with Cricket, but the past month’s service has been all but non-existent. Today, we have been without service since 3:00 pm, and it is now 8:30 Have an illness at the home and need to have available phone. Seriously thinking about changing companies.

Avatar for Doris C
Doris C

Cricket Wireless is horrible

June 19, 2018

Cricket Wireless is horrible you get no reception anywhere you go you call customer service and they give you no results switching companies today point of a cell phone is to use it wherever you need to, and when you do talk to someone you can hardly understand what they are saying from some broken English.

Avatar for lis
lis
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