How to Contact AT&T Customer Service for Support and Help
AT&T is a communications giant that is the largest provider of mobile phone service and home phone service. AT&T’s brands include Uverse, AT&T Wireless, Pre-Paid Calling Cards and GoPhone Mobile.
AT&T has consistently provided innovative, reliable, high-quality products and services and excellent customer care for more than a century. At&t’s mission is to connect people with their world, everywhere they live and work, and do it better than anyone else. They are fulfilling this vision by creating new solutions for consumers and businesses and by driving innovation in the communications and entertainment industry.
AT&T Customer Service Contact Information
The contact phone numbers are listed for the various departments within AT&T.
AT&T Help Line: 1-800-288-2747
AT&T Wireless Support: 1-800-331-0500
Uverse Support: 1-800-288-2020
AT&T and Directv: 1-800-288-1145
AT&T and Dish: 1-866-722-7500
AT&T Internet: 1-800-288-2020
AT&T Landline: 1-800-288-2020
AT&T Español 1-800-559-0050
Pre-Paid Cards: 1 800 288 2020
AT&T Small Business: 1-877-253-0009
AT&T Large Business: 1-877-253-0009
Collect or Calling Card Calls: 1-800-225-5288
24/7 – 24 Hours 7 Days a Week for most services
AT&T Address Information
AT&T Inc. is located in Dallas, Texas. For Bill payment addresses or other locations, please check your statement.
208 South Akard Street
Dallas, Texas 75202 USA
AT&T’s Official Websites
AT&T’s’s official website is AT&T.com To get specific information for your account, log-in to ATT.com with the link above.
AT&T does not publish email addresses for various departments. However, they do offer contact us pages, after you login to your account.
AT&T is a very progressive company and they maintain several social media accounts. AT&T updates these accounts very frequently. They use social media to , offer promotions, show commercials, offer contests to highlight their brand. Also, they will handle difficult customer service issues using social media. Links to AT&T’s social media accounts are listed below.
AT&T on Facebook
AT&T on Twitter
AT&T on Pintrest
AT&T on Youtube
To reach a live person at AT&T user support, dial from your at&t mobile phone, confirm your phone number then press #1, then press 2, then press 0
AT&T’s customer service is some of the best that we have experienced. They offer customer service through a their stores, phone numbers, email and social media. They show all of their contact information on their website. However, they are hard to find.
AT&T is not perfect and they do make mistakes, along with their successes. Please review and rate your customer service experience with AT&T below.
we have no any buking but my account went payment
Now 2 days with no phone…You may need to contact Amazon to see how they get delivery’s out in less than 24 hours. Your killing my business.
To continue, I don’t use the phone for anything other then calling, texting, checking emails and taking pictures. I am dependent on my phone for business. The employees at the Mantua store in NJ have been very helpful but only so much they can do with the At&T policies. I expect a NEW phone in an unopened box and not a Samsung. also should not have to pay last months charges my time is too valuable!!!
EXTREMELY frustrated!!!! I have had 4 phones since august 8/17 ,that phone would not swipe and the touch screen wouldn’t work, On 5/5/18 was sent out a REFURBISHED phone and that one stop working completely, black screen no charge, took 4 days to get another refurbished phone 5/21/18 which the screen turned neon green and couldn’t read. got sent another REFURBISHED phone and in less than 2 weeks this one also stoped working yesterday, another black screen. I have put about 20 hours into this project retrieving my contacts, since the phone would not take a charge or start up, going through all my texts to put phone number together with names, redownloading APS and passwords.. Spending hours in the AT&T store, spending hours on hold with you and the delivery services tracking my REFURBISHED phone. I expect some compensation for all of this time , I have paid good money, for mine and our 4 other phones and 3 tablets with At&T on time. now how to I get compensated for all my aggravation? I still don’t have a phone as of now. These have all been samsung androids. Your policies on sending back a phone to get another which is not new but REFURBISHED doesn’t help me, Why should I bother to pay the Bill???? on a phone I don’t have.
Get out now whilst you have time AT&T is the worst of all the cell phone providers and are only getting worse. Customers service is non existent we were charged for wifi fees two months after the service was terminated over the phone ! AT&T would not acknowledge that the service had been cancelled. It took 40 minutes on the phone to even get to a live agent and cancel the service originally, then to find out that the agent had not cancelled our service. We were not even in the country when they claimed that 10 GB had been used on our wifi. We ended up paying over $500 for service that was never used by us. So that is one reason why there is so much short interest in their stock. Get out and switch to a much better cell service.
I spent nearly three hours on the phone trying to get help with our recently slow internet speed. I am still waiting for resolution after being given an email address that does not exist, after asking for an address to write a letter. This is the worst customer care experience I have ever encountered. The customer service system is terribly flawed, obviously set up to benefit A T & T, NOT their customers. In my search for an email address that may work, I noticed the shareholder page is much more user friendly, with contact information readily available.
I have been disconnected on the phone 3 times. I thought it was my phone as that is one of my issues.
I then tried the internet. I spoke to several agents who kept transferring me to some one else and then I was disconnected again.