Hearst Magazines Customer Service & Subscription Help

Hearst Magazines customers may need help canceling a subscription, stopping automatic renewal, reporting a missing issue, changing an address, disputing an unexpected charge, managing a gift subscription, requesting a refund, or stopping a magazine they did not order.

Hearst provides a general subscription-support number and email address, along with separate customer-service numbers and online account portals for individual magazine titles. Contacting the department for the specific publication is usually the fastest route.

Hearst Magazines customer-service information reviewed and updated in June 2026.

How To Contact Hearst Magazines

• General Hearst Magazines Customer Service: 1-800-888-2665
• General Subscription Email: hearstcustserv@cdsfulfillment.com
• Subscription Information Center: Find support for a specific Hearst magazine
• Hearst Magazines Website: View Hearst magazine brands
• Corporate Address: Hearst Communications, Inc., 300 West 57th Street, New York, NY 10019
• Hearst Corporate Main Telephone: 1-212-649-2000

Important: The Hearst corporate main number is not the normal department for cancellations, missed issues, address changes, subscription bills, or refunds. Use the general magazine number or the title-specific contact information below.

Hearst Magazine Customer-Service Numbers

Hearst currently provides different subscription-support numbers for its individual publications. Use the number connected to the title shown on your mailing label, invoice, renewal notice, or card statement.

• Food Network Magazine: 1-866-587-4653
• HGTV Magazine: 1-800-840-8056
• Cosmopolitan: 1-800-888-2676
• Men’s Health: 1-800-666-2303
• Women’s Health: 1-800-324-1731
• Runner’s World: 1-800-666-2828
• Good Housekeeping: 1-800-888-7788
• Country Living: 1-800-888-0128
• Popular Mechanics: 1-800-333-4948
• Bicycling: 1-800-666-2806
• Car and Driver: 1-800-289-9464
• ELLE: 1-800-876-8775
• ELLE Decor: 1-800-274-4687
• Esquire: 1-800-274-4687
• Harper’s Bazaar: 1-800-888-3045
• House Beautiful: 1-800-444-6873
• Prevention: 1-800-813-8070
• The Pioneer Woman Magazine: 1-888-495-7363
• Road & Track: 1-800-876-8316
• Town & Country: 1-800-289-8696
• Veranda: 1-800-767-5863
• Woman’s Day: 1-800-234-2960
• Delish: 1-800-827-3221

These numbers primarily serve United States subscriptions. International editions and subscriptions purchased through another country may have separate customer-service departments.

Choose the Correct Hearst Support Route

• Traditional print subscription: Use the title-specific phone number or print-subscription account portal.
• All-Access, premium, or digital membership: Use the membership-support link shown on the magazine’s website or membership confirmation.
• Subscription purchased through an outside seller: Contact the agency or retailer shown on the invoice when Hearst cannot locate the order.
• Apple App Store or Google Play purchase: Review the subscription through the app-store account that processed the payment.
• Editorial question or letter to an editor: Use the publication’s editorial contact page rather than subscription customer service.
• Advertising inquiry: Use Hearst’s advertising or media-kit contacts.
• Corporate or investor inquiry: Contact Hearst Communications rather than the magazine subscription center.

Information To Gather Before Contacting Hearst

• The complete magazine title
• The subscriber’s full name
• The delivery address shown on the mailing label
• The account number printed on the label or invoice
• The email address used to subscribe
• The date the subscription was purchased
• The name of the company or website that sold it
• The date and amount of a disputed charge
• The last four digits of the payment card
• The expiration date printed on the mailing label
• The issue dates that were missed or damaged
• Any cancellation, renewal, or customer-service confirmation
• The exact resolution being requested

Do not post a complete subscription account number, payment-card number, home address, email address, or other private information in a public review.

Common Reasons Customers Contact Hearst Magazines

• Canceling a magazine subscription
• Stopping automatic renewal
• Unexpected renewal charge
• Magazine received without knowingly ordering it
• Invoice for an unwanted subscription
• Missing or damaged magazine issue
• Duplicate copies arriving
• Changing a mailing address
• Subscription not starting
• Gift subscription problem
• Subscriber name spelled incorrectly
• Print and digital access not connected
• Unable to sign in to a membership
• Refund for undelivered issues
• Subscription purchased through another company
• Promotional email or postal-mail complaint

How To Cancel a Hearst Magazine Subscription

The cancellation method depends on whether the subscription is print-only, All-Access, premium, digital, or purchased through an outside company.

Cancel Through the Online Subscription Portal

1. Open Hearst’s subscription information center.
2. Select the magazine title.
3. Choose the Customer Service or Manage Subscription option.
4. Sign in using the subscriber name, address, email, or account number.
5. Open the subscription-status or renewal section.
6. Select the cancellation or automatic-renewal option when available.
7. Save a screenshot or confirmation email.

Cancel by Phone or Email

Call the title-specific number or Hearst’s general line at 1-800-888-2665. General subscription questions may also be sent to hearstcustserv@cdsfulfillment.com.

When canceling, provide:

• The magazine title
• The subscriber name and address
• The subscription account number
• A clear request to cancel
• A request to stop automatic renewal
• A request for the effective cancellation date
• A request for written confirmation

Cancellation Does Not Always Mean an Immediate Refund

Hearst’s current terms generally state that customers canceling a traditional print subscription receive a refund for undelivered issues.

Some All-Access, premium, or digital membership offers state that payments are non-refundable and that access continues until the end of the paid term. Check the terms shown when the particular membership was purchased.

Ask the representative to confirm:

• Whether the subscription is canceled immediately or at the end of the term
• Whether automatic renewal has been turned off
• Whether a refund will be issued
• The amount of the refund
• The payment method receiving the refund
• How long the refund may take to appear

Stopping Hearst Automatic Renewal

Many magazine subscriptions use automatic renewal or continuous service. Under this arrangement, the subscription renews and the payment method is charged unless renewal is canceled.

How To Check Automatic-Renewal Status

1. Sign in to the title’s customer-service portal.
2. Open the subscription-status or renewal section.
3. Look for Continuous Service, Automatic Renewal, or Auto Renew.
4. Turn off renewal when that option is displayed.
5. Save the confirmation.
6. Continue monitoring the payment account.

A renewal notice may arrive before the next charge. Read it carefully and confirm:

• The magazine title
• The renewal price
• The term length
• The scheduled charge date
• Whether the notice came from Hearst or another subscription company
• How to decline the renewal

Do not provide payment information to a renewal notice until you confirm that it came from the company currently managing the subscription. Magazine subscribers sometimes receive renewal solicitations from unrelated third-party sellers.

Unexpected Hearst Magazine Charge

An unfamiliar magazine charge may result from:

• An automatically renewed subscription
• A promotional introductory rate ending
• A gift subscription
• A second subscription created under another email address
• A digital or All-Access membership
• A family member placing an order
• An order made through another subscription seller
• An unauthorized transaction

How To Investigate the Charge

1. Record the complete statement description, date, and amount.
2. Search email accounts for Hearst and magazine-title confirmations.
3. Check the title-specific subscription portal.
4. Ask other authorized card users about magazine orders.
5. Look for a renewal notice.
6. Call the magazine’s customer-service number.
7. Ask which title, account, and order created the charge.
8. Request cancellation and a refund review when appropriate.

If Hearst cannot locate the charge, ask the financial institution whether the statement descriptor identifies another subscription seller.

For additional help researching a card statement, visit ChargeOnMyCard.com.

Magazine Received Without Being Ordered

All three reviews currently displayed on this page involve consumers who said they received or were billed for a magazine they did not order.

An apparently unwanted subscription may have come from:

• A gift from another person
• A promotion connected to another purchase
• Reward points or an airline program
• A sweepstakes or survey offer
• An introductory subscription that renewed
• An outside magazine-sales agency
• An order placed by another household member
• Someone entering the wrong name or address
• Unauthorized use of payment information

Steps To Stop an Unwanted Magazine

1. Keep the mailing label and any invoice.
2. Identify the complete magazine title.
3. Look for the account number on the label.
4. Call the title-specific number or Hearst’s general number.
5. State clearly that you do not recognize or authorize the subscription.
6. Ask how the order was placed and whether a payment method is attached.
7. Request cancellation and removal from automatic renewal.
8. Request written confirmation.
9. Monitor bank and credit-card accounts for charges.

The Federal Trade Commission advises that consumers do not have to pay for merchandise they did not order and do not have to return it. However, contact Hearst promptly so the subscription can be investigated and stopped.

If a payment method was charged without authorization, ask Hearst to reverse the charge. Contact the card issuer if the charge remains unresolved.

Hearst Subscription Purchased Through Another Company

Not every Hearst magazine subscription is sold directly by Hearst. Subscriptions may be purchased through:

• Amazon
• Apple or Google app stores
• Magazine subscription agencies
• Airline mileage programs
• Rewards programs
• Fundraisers
• Retail websites
• Gift-subscription companies
• Door-to-door or telephone sellers

If Hearst cannot locate or change the billing, the outside seller may control the payment and cancellation.

How To Identify the Seller

• Review the original confirmation email.
• Check the credit-card statement description.
• Look at the invoice or renewal notice.
• Review Amazon, Apple, Google, or rewards-program accounts.
• Ask Hearst whether the subscription was submitted by an agency.

You may need to cancel through both the outside seller and Hearst: the seller to stop billing and Hearst to stop future delivery or document the account.

Missing or Late Magazine Issues

Magazine delivery dates can vary by publication and postal route. A newly purchased subscription may also take several weeks to begin.

Before Reporting a Missing Issue

• Check the subscription start date.
• Review the expiration date on the mailing label.
• Confirm that the address is correct.
• Ask whether another household member collected the magazine.
• Determine whether other mail has also been delayed.
• Confirm the issue has been released.
• Keep the label from the most recent issue received.

When contacting customer service, identify the exact issue that was missed. Hearst may extend the subscription, provide a replacement when available, or explain the expected delivery schedule.

Damaged Magazine or Duplicate Copies

For a damaged issue, keep the mailing label and report the publication date or issue name. A replacement may depend on availability.

Duplicate copies often mean that two separate subscription records exist. Compare the account numbers and expiration dates printed on both labels.

How To Fix Duplicate Subscriptions

1. Keep the mailing labels from both copies.
2. Compare the subscriber names and account numbers.
3. Call the magazine’s customer-service number.
4. Ask whether the accounts can be combined.
5. Confirm the resulting expiration date.
6. Ask whether duplicate renewal charges occurred.

Do not simply cancel one account without confirming which subscription has the later expiration date or active payment method.

Changing a Hearst Magazine Mailing Address

Address changes can normally be submitted through the magazine’s customer-service portal or by calling the title-specific number.

Information Needed for an Address Change

• The magazine title
• The subscriber name
• The old mailing address
• The new mailing address
• The account number from the label
• The effective moving date

Submit the change before moving when possible. Because mailing files are prepared in advance, one or more issues may still go to the previous address after the change is submitted.

Postal forwarding should not be the only method used to update a magazine subscription.

Gift Subscription Problems

Gift-subscription issues may include:

• The recipient never received the first issue
• The subscription was sent to the wrong address
• The recipient does not know who sent it
• The purchaser was charged more than once
• The gift renewed automatically
• The purchaser and recipient accounts were confused

Before contacting Hearst, gather the purchaser’s name, recipient’s name, both addresses, order date, payment amount, and gift confirmation.

Ask whether automatic renewal is connected to the purchaser’s payment method and whether the recipient or purchaser must request cancellation.

Print Subscription Versus All-Access Membership

Some Hearst brands offer more than one subscription product.

Print-Only Subscription

A traditional print subscription usually includes mailed magazine issues and is managed through a print-subscription portal. The publication’s title-specific phone number generally serves these accounts.

All-Access or Premium Membership

An All-Access or premium membership may include:

• Print issues
• Website access
• Digital magazine access
• Subscriber-only articles
• Product-testing opportunities
• Digital guides or newsletters
• Other membership benefits

All-Access memberships may use different login credentials, telephone numbers, email addresses, renewal terms, and refund policies from print-only subscriptions.

When contacting Hearst, state whether the problem involves print delivery, website access, a digital app, or an All-Access membership.

Unable To Access a Digital Hearst Membership

Before contacting support:

• Confirm the email address used to purchase the membership.
• Reset the password.
• Check spam for the password-reset email.
• Confirm that the membership has not expired.
• Check whether the purchase was made through Apple or Google.
• Try signing in through the magazine’s membership page rather than the print-subscription portal.
• Clear browser cookies or try a private browser window.
• Update the magazine app.

Print account numbers and digital login credentials are not always interchangeable. Ask support whether the print and online accounts need to be linked.

How To Escalate an Unresolved Hearst Magazine Complaint

1. Contact the specific magazine. Use the title-specific phone number and account portal.
2. Request a confirmation number. Document the cancellation, refund, replacement, or address change.
3. Contact general Hearst magazine support. Call 1-800-888-2665 or email hearstcustserv@cdsfulfillment.com.
4. Identify the actual seller. An agency, retailer, app store, or rewards program may control billing.
5. Save all records. Keep labels, invoices, renewal notices, emails, screenshots, and bank statements.
6. Dispute an unauthorized charge. Contact the payment provider when a charge remains unresolved after contacting the responsible seller.
7. Report an unordered subscription. Consumers may file a report with the Federal Trade Commission or their state attorney general.

Clearly state the requested resolution, such as canceling the subscription, stopping renewal, refunding undelivered issues, removing a duplicate account, or correcting the mailing address.

Hearst Magazines Customer Reviews and Complaint Sentiment

At the time this page was updated, the CustomerServiceNumbers.com review module displayed a Hearst Magazines rating of 1.7 out of 5 stars based on three reviews.

All three visible reviews were submitted in 2018. Each reviewer said they had received or been billed for a magazine they did not believe they ordered:

• One reviewer reported receiving House Beautiful without ordering it.
• One reviewer asked Hearst to cancel a Cosmopolitan subscription they said they had not ordered.
• One reviewer reported an unwanted Hearst food-magazine subscription and invoice.

The three reviews indicate that unwanted or unrecognized subscriptions were the primary reason those customers visited this page. However, this is a small and older sample and should not be treated as a current measure of every Hearst magazine, subscription service, or customer-service interaction.

What To Include in a Hearst Magazines Review

• The magazine title
• Whether the subscription was print, digital, or All-Access
• Whether it was purchased directly from Hearst or another seller
• The type of issue
• The contact method used
• Whether customer service located the account
• Whether automatic renewal was stopped
• Whether a refund or replacement was offered
• How long the response took
• Whether the problem was ultimately resolved

What To Expect When Contacting Hearst Magazines

• The representative may ask for the magazine title before locating the account.
• You may need the account number printed on the mailing label.
• Print and All-Access subscriptions may be handled by different departments.
• An outside subscription seller may control billing.
• A cancellation may take effect immediately or at the end of the paid term.
• Print refunds may be based on the number of undelivered issues.
• Digital or premium membership payments may be non-refundable.
• Address changes may take time to appear on mailing labels.
• Replacement issues may depend on availability.
• A refund may take additional time to appear after Hearst processes it.

Hearst Magazines Frequently Asked Questions

What is the Hearst Magazines customer-service number?

The general Hearst Magazines customer-service number is 1-800-888-2665. Individual magazine titles also have separate support numbers.

What is the Hearst Magazines customer-service email?

General subscription questions can be sent to hearstcustserv@cdsfulfillment.com. Individual titles may use separate customer-service or membership email addresses.

How do I cancel a Hearst magazine?

Use the customer-service portal or phone number for the specific magazine. Ask for confirmation that both the subscription and automatic renewal have been canceled.

Will Hearst refund a canceled subscription?

Hearst’s terms generally provide a refund for undelivered print issues. Some All-Access, digital, or premium memberships may be non-refundable and continue until the end of the current term.

How do I stop a Hearst magazine from automatically renewing?

Sign in to the title’s customer-service portal and turn off Continuous Service or Automatic Renewal, or call the title-specific customer-service number.

Why did Hearst Magazines charge my card?

The charge may involve an automatic renewal, print subscription, gift subscription, All-Access membership, or order placed through another account. Contact Hearst with the charge date, amount, and last four digits of the card.

What should I do if I received a magazine I did not order?

Keep the mailing label, contact the magazine’s customer-service department, state that the subscription was not authorized, and ask Hearst to stop delivery and automatic renewal. Monitor payment accounts for charges.

Do I have to pay for an unordered magazine?

The Federal Trade Commission advises that consumers do not have to pay for merchandise they did not order. Contact Hearst to investigate and stop the subscription.

How do I report a missing magazine issue?

Sign in to the publication’s customer-service portal or call its title-specific number. Provide the account number and identify the missing issue.

How do I change my Hearst magazine address?

Use the title’s online account portal or call customer service with the old address, new address, subscriber name, and account number.

Why am I receiving two copies of the same magazine?

Two subscription accounts may exist. Compare the account numbers and expiration dates on both labels and ask customer service to combine the subscriptions.

Can Hearst cancel a subscription purchased through another company?

Hearst may be able to stop delivery, but the outside seller, app store, retailer, or subscription agency may control billing and refunds.

Where is Hearst headquartered?

Hearst Communications is headquartered at 300 West 57th Street, New York, New York 10019.

Related Magazine Customer Service Pages

• Cosmopolitan Magazine Customer Service
• ELLE Magazine Customer Service

Related Consumer Resources

• FTC Guidance for Subscriptions You Did Not Order
• Research an Unknown Magazine or Subscription Charge
• Check a Suspicious Magazine Invoice or Renewal Notice
• Read and Share Company Reviews
• Find Chat and Online Customer-Support Options

Why Trust CustomerServiceNumbers.com?

CustomerServiceNumbers.com has helped consumers locate company-support information and share customer-service experiences since 2004. We independently organize verified contact routes, title-specific departments, common subscription problems, complaint information, and practical resolution steps.

Our goal is not simply to repeat one general telephone number. Hearst manages many magazine titles and several types of print and digital subscriptions, so we help readers identify the correct publication, support department, seller, and cancellation route.

Reviews may be moderated for spam, profanity, scams, and personally identifiable information while preserving the reviewer’s original meaning.

Share Your Hearst Magazines Experience

Have you contacted Hearst about an unwanted subscription, automatic renewal, missing issue, duplicate copy, address change, digital membership, gift subscription, cancellation, or refund?

Leave a rating and review below. Include the magazine title, subscription type, whether it was purchased from Hearst or another seller, the support route used, and whether the problem was resolved.

Do not publish complete subscription numbers, payment-card information, email addresses, home addresses, or other sensitive account details.

Disclaimer: CustomerServiceNumbers.com is an independent consumer website and is not affiliated with Hearst Communications, Inc., Hearst Magazine Media, Inc., or any Hearst publication. Hearst does not provide customer support through this website. Contact Hearst or the appropriate magazine directly regarding subscriptions, billing, renewals, cancellations, delivery, refunds, or account access.