Craigslist Customer Service: Account, Posting and Scam Help

Craigslist customer service assists users through its online Help Center and issue-specific contact forms. Support topics include account access, blocked accounts, missing posts, flagged ads, paid-posting billing, phone verification, scam reports, phishing, harassment, personal information posted without permission and legal requests.

Craigslist does not currently publish a general customer-service telephone number. Be cautious of websites or search results claiming to offer a toll-free Craigslist support line. Some former Craigslist numbers have been reassigned or may connect callers to unrelated businesses.

Craigslist Customer Service Help by Issue

• Account blocked or on hold: Use Craigslist’s contact form and select the account-support option.
• Lost access to the account email: Submit an account-access request and provide as much identifying information about the account and posts as possible.
• Post missing or not appearing: Allow at least 30 minutes, check the account and email, then submit a posting-support request.
• Post flagged and removed: Review Craigslist’s prohibited-content rules and use the flag-help forum or contact form.
• Paid-posting charge: Contact Craigslist’s billing department rather than general account support.
• Unauthorized paid ad: Report it through Craigslist’s security contact process and contact the card issuer.
• Fraudulent listing: Use the flag button above the posting and submit the scam details through Craigslist’s contact form.
• Scam email: Use the flagging link at the bottom of a Craigslist relay email.
• Someone asks for a verification code: Do not provide the code. Report the request through Craigslist’s phone-verification support form.
• Personal phone number or address posted: Submit the post ID, location, category and the personal information that appears in the ad.
• Threats or serious harassment: Preserve the evidence, report the content to Craigslist and contact law enforcement when appropriate.
• Law-enforcement request: Use Craigslist’s legal and subpoena instructions rather than ordinary customer support.

How to Contact Craigslist Customer Service

• Craigslist contact form: Contact Craigslist support
• Craigslist Help Center: Craigslist help pages
• Craigslist system status: Check current Craigslist technical issues
• Craigslist safety information: Craigslist safety center
• Craigslist scam reporting: Report and learn about Craigslist scams
• Craigslist account sign-in: Sign in to a Craigslist account
• Craigslist Help Forum: Craigslist community help forums
• Official website: Craigslist.org

Craigslist Paid-Posting Billing Support

• Paid-posting billing telephone number: 1-415-399-5200, extension 8283
• Billing email: billing@craigslist.org
• Billing hours: Monday through Friday, 8:30 a.m. to 4 p.m. Pacific Time
• Craigslist posting fees: Review current paid-posting categories

The billing telephone number and email are for paid ads, invoices, payment blocks and paid-posting accounts. They are not general support channels for scams, missing ads, account recovery or marketplace disputes.

Does Craigslist Have a General Customer-Service Phone Number?

Craigslist does not currently publish a general customer-service phone number.

The company directs users to:

• Its Help Center
• The issue-specific contact form
• Community help forums
• Billing support for paid postings

Do not call an unverified number found in an online comment, directory, advertisement or sponsored search result.

One recent review on the related CorporateOfficeHeadquarters.com page reports that a previously listed toll-free number had been reassigned and attempted to sell a medical-alert product. That number should not be used or republished as Craigslist customer service.

Craigslist Customer-Service Hours

Craigslist’s online Help Center and contact forms can be accessed at any time, but that does not mean a live representative is available 24 hours a day.

Craigslist does not publish universal response hours for general support requests.

Paid-posting billing support currently lists weekday business hours of 8:30 a.m. to 4 p.m. Pacific Time.

How to Contact Craigslist About an Account

Use the Craigslist contact form for:

• A blocked account
• An account placed on hold
• Login problems
• A compromised account
• Unknown ads posted through the account
• Phone-verification problems
• An email address that needs to be changed

When submitting a request, include:

• The email address associated with the account
• The Craigslist city or region used
• Recent post IDs
• Approximate posting dates
• The categories used
• The exact error message
• Whether the account may have been compromised

Do not include the account password or a verification code.

Craigslist Account Is Blocked or on Hold

An account can be restricted because of:

• Unusual login or posting activity
• Possible terms-of-use violations
• Repeated duplicate postings
• Suspected spam
• Payment or billing concerns
• A possible account compromise

To request help:

1. Open the Craigslist contact form.
2. Select the account-help category.
3. Choose the blocked or on-hold option.
4. Provide the account email and relevant post IDs.
5. Explain the problem without submitting duplicate requests.
6. Save a copy of the submission.

Avoid creating several new accounts while the original account is under review because that may make the issue more difficult to resolve.

Lost Access to the Email Connected to Craigslist

Craigslist ordinarily relies on the email address associated with the account for verification and account changes.

If that email account is no longer accessible:

1. Try the email provider’s account-recovery process first.
2. Gather old Craigslist post IDs and confirmation emails.
3. Identify the cities and categories where ads were posted.
4. Submit an account-support request.
5. Explain why the original email cannot be accessed.
6. Provide a current email address for a response.

Craigslist may not be able to restore access when it cannot verify ownership.

A recent COH review describes a user who could no longer access an old Yahoo email account and therefore could not update or close the connected Craigslist account. This is an important reason to keep the account email current.

How to Change a Craigslist Account Email

When the account is accessible:

1. Sign in to Craigslist.
2. Open the account settings tab.
3. Select the email-change option.
4. Enter the new email address.
5. Complete the verification steps.

Confirm the change before losing access to the old email account.

Craigslist Account Was Hacked

Possible warning signs include:

• Ads you did not create
• Changed contact information
• Unexpected confirmation emails
• Login alerts
• Paid-posting charges you did not authorize
• Messages from people responding to unknown ads

Take these steps immediately:

1. Change the Craigslist password.
2. Change the password for the connected email account.
3. Use different passwords for both accounts.
4. Review recent postings.
5. Delete or report unauthorized ads.
6. Submit a Craigslist security report.
7. Contact the card issuer if unauthorized paid ads appear.

Do not use a link in an unexpected “Craigslist security” email to change the password. Open Craigslist.org directly.

Craigslist Login and Password Problems

Before contacting support:

• Confirm the account email address.
• Use the password-reset option.
• Check spam and junk folders.
• Confirm that emails from Craigslist are not blocked.
• Try a different browser or device.
• Check Craigslist’s system-status page.

A delayed password-reset email may be caused by the email provider rather than Craigslist.

Craigslist’s status page periodically reports delays affecting major email providers.

Craigslist Post Is Missing or Not Showing

Craigslist states that a new posting may take 30 minutes or longer to appear.

Before contacting support:

• Wait at least 30 minutes.
• Refresh the listing page.
• Check the Craigslist account.
• Check the confirmation email.
• Confirm the correct city and category.
• Search using part of the title.
• Check whether the ad was placed on hold.

A posting may also be:

• Awaiting manual review
• Flagged for removal
• Expired
• Removed for a rules violation
• Posted in another city or category

Craigslist Post Is on Hold

Craigslist may temporarily hold a post for manual review.

Reload the post-management page to check its status.

A held post may later be:

• Approved
• Top-posted when approved
• Removed
• Returned for correction

Avoid repeatedly reposting the same ad while the original is under review.

Craigslist Post Was Flagged and Removed

Craigslist uses community flagging, staff review and automated systems to identify prohibited or inappropriate content.

A post may be removed because of:

• Duplicate or repetitive posting
• The wrong city or category
• Prohibited goods or services
• Misleading titles
• Spam
• Commercial posting in a restricted category
• Contact information or links that violate posting rules

Craigslist acknowledges that some compliant posts may be removed incorrectly.

If a post complies with the rules:

• Review and revise the wording.
• Confirm the correct category and location.
• Visit the Craigslist flag-help forum.
• Submit a flagging-abuse report when appropriate.
• Repost only after reviewing the applicable rules.

Can Craigslist Restore a Flagged Post?

Craigslist does not guarantee that a removed post will be restored.

Its published guidance says compliant ads may be reposted and reworded as necessary.

Save the ad text and photographs separately so they are not lost if the post is removed.

Political or Community Post Was Removed

A recent COH review questions why posts about a local public issue were flagged and removed.

When a community or discussion post is removed:

• Review the forum and category rules.
• Check whether the post was placed in the correct local section.
• Avoid duplicate or substantially similar submissions.
• Use the flag-help forum.
• Submit the post ID and a concise explanation through the contact form.

Craigslist’s flagging and moderation process does not guarantee that every disputed post will be reinstated.

How to Edit or Delete a Craigslist Post

A registered account user can generally:

1. Sign in to the account.
2. Open the list of active postings.
3. Select the posting.
4. Choose edit, delete, renew or repost when available.

A person who posted without an account should use the management link provided in the original confirmation email.

Do not share the post-management link because someone with access to it may be able to edit or delete the ad.

Deleted Ad Still Receives Email

Craigslist’s email relay can allow an existing conversation thread to continue after the original post is removed.

Deleting the ad does not necessarily stop replies in an existing email conversation.

Use the flagging link at the bottom of the Craigslist relay email to report unwanted messages.

Craigslist Paid-Posting Fees

Most Craigslist listings remain free, but Craigslist charges for certain categories.

Paid categories can include:

• Jobs in the United States and parts of Canada
• Apartment rentals in selected major cities
• Commercial real estate in the United States
• For-sale-by-dealer categories
• Vehicles offered by dealers
• Cars, trucks, RVs and motorcycles offered by owners in the United States
• Gigs in selected areas
• Services in the United States and Canada

Fees vary by category and location.

Craigslist accepts Visa, Mastercard and American Express for eligible paid postings.

Craigslist Paid-Posting Billing Contact

For paid-posting charges, invoices, payment blocks or account billing:

• Email: billing@craigslist.org
• Telephone: 1-415-399-5200, extension 8283
• Hours: Monday through Friday, 8:30 a.m. to 4 p.m. Pacific Time

Include:

• The paid-posting account email
• The posting ID
• The charge date and amount
• The city and category
• The invoice number
• The last four digits of the payment card
• A description of the billing problem

Do not email a complete card number.

Unauthorized Craigslist Paid-Posting Charge

If a card was charged for an ad you did not purchase:

1. Review all Craigslist accounts used by the business or household.
2. Check whether an employee or authorized user posted the ad.
3. Change the Craigslist and email passwords.
4. Submit a Craigslist security report.
5. Contact Craigslist billing.
6. Contact the card issuer promptly.

Preserve:

• The statement showing the charge
• The transaction date and amount
• Any invoice or posting ID
• Emails connected to the transaction
• The security case number

Craigslist Refund for a Removed Paid Ad

A paid posting may be removed because of:

• A policy violation
• Community flagging
• Automated moderation
• A technical problem
• Duplicate posting

A refund is not guaranteed merely because an ad was removed or received few responses.

When a known Craigslist system problem affects paid postings, Craigslist may issue refunds. Check the system-status page and contact billing with the posting and payment information.

Ask for:

• The reason the post was removed
• Whether it can be reposted
• Whether a refund or account credit applies
• The expected processing date

How to Report a Craigslist Scam

For a fraudulent listing:

1. Open the Craigslist post.
2. Select the flag or prohibited option above the posting title.
3. Save the post URL and ID.
4. Take screenshots.
5. Submit the details through Craigslist’s scam-reporting contact form.

For a scam email received through Craigslist relay:

1. Open the email.
2. Scroll to the bottom.
3. Select the link labeled for unwanted messages.
4. Choose scam, spam or other.

Do not continue communicating with the suspected scammer.

Who Else Should Receive a Scam Report?

Craigslist advises U.S. users that scams and suspicious communications may also be reported to:

• The Federal Trade Commission
• The FBI Internet Crime Complaint Center
• The state Attorney General’s office
• Local police when the fraud occurred in person

Useful links include:

• Report fraud to the FTC
• FBI Internet Crime Complaint Center

Contact the bank, card issuer, payment app or wire-transfer company immediately when money was sent.

Common Craigslist Scam Warning Signs

Craigslist warns users to avoid transactions involving:

• Wire transfers
• Gift cards
• Cashier’s checks
• Fake overpayments
• Unverified escrow services
• Payment before meeting
• Requests for banking information
• Requests for Social Security or driver’s-license information
• Requests for an account-verification code

Also be cautious when someone:

• Claims to be outside the country
• Offers more than the asking price
• Sends a mover or shipping agent
• Refuses to meet or inspect the item
• Requests a background or credit report from an unfamiliar website
• Claims Craigslist guarantees the transaction

Craigslist does not provide payment protection, escrow or a transaction-guarantee service between ordinary buyers and sellers.

Craigslist Verification-Code Scam

A scammer may ask the user to provide a code sent by telephone or text.

The scammer may claim the code is needed to:

• Prove the seller is real
• Verify the listing
• Confirm the telephone number
• Protect the buyer

Do not provide the code.

The code may allow the scammer to verify another account using your telephone number.

If a code was shared:

1. Submit a phone-verification report to Craigslist.
2. Change relevant passwords.
3. Review accounts connected to the telephone number.
4. Watch for additional verification messages.

Fake Craigslist Email or Phishing Message

Craigslist warns that it does not send account-warning emails requiring users to verify or update an account through an unfamiliar link or attachment.

A phishing message may ask you to:

• Click a link and sign in
• Open an attachment
• Submit a verification code
• Enter financial information
• Confirm a Craigslist account on another website

If a suspicious link was opened:

1. Change the Craigslist password.
2. Change the email password.
3. Run a security scan on the device.
4. Review Craigslist postings and account information.
5. Report the message through Craigslist’s contact form.

Open Craigslist by manually typing Craigslist.org rather than following an email link.

Craigslist Scam Text Messages

Do not reply to suspicious Craigslist-related text messages.

Craigslist says scam texts can be forwarded to:

SPAM at 7726

Examples may claim:

• The Craigslist account was reported for fraud.
• The account will be deleted.
• The telephone number must be verified.
• The user must reply with an email address.

Craigslist does not ask users to provide account information by replying to an unsolicited text.

Craigslist Buyer and Seller Safety

When possible:

• Meet in person.
• Meet in a public, well-lit location.
• Bring another person.
• Tell someone where you are going.
• Inspect the item before payment.
• Avoid carrying large amounts of cash.
• Do not provide unnecessary personal information.
• Trust your instincts and leave when something feels unsafe.

For expensive items, consider meeting at:

• A police safe-exchange location
• A bank
• A staffed public facility
• A relevant professional inspection location

Craigslist is a listing platform and is generally not a party to the transaction between users.

Craigslist Vehicle Purchase Scams

Before buying a vehicle:

• Inspect it in person.
• Verify the seller’s identification.
• Compare the VIN on the vehicle and title.
• Check the title status.
• Obtain an independent mechanical inspection.
• Confirm liens are properly released.
• Complete the transfer through the appropriate motor-vehicle agency.

Avoid sellers who:

• Refuse an inspection
• Claim the vehicle must be shipped
• Request gift cards or wire transfers
• Claim Craigslist will hold the payment
• Offer a price far below market value

Craigslist Rental and Housing Scams

Before paying a deposit:

• Tour the property in person.
• Verify the owner or property manager.
• Check public property records when appropriate.
• Review the written lease.
• Confirm who is authorized to collect money.
• Avoid wiring money to someone who cannot meet.

Warning signs include:

• Rent substantially below the local market
• A landlord who claims to be overseas
• Pressure to pay before viewing the property
• Copied photographs from another listing
• A request for gift cards or cryptocurrency
• No verifiable address or ownership information

Craigslist Job Scams

A fake employer may:

• Send a counterfeit check
• Ask the applicant to purchase equipment
• Request banking information before a legitimate offer
• Conduct the entire interview through text
• Use a free email address unrelated to the company
• Offer unusually high pay for simple work
• Ask the applicant to receive or forward packages

Research the employer independently and contact it using information from its official website.

Do not send money to receive a job.

Craigslist Harassment and Threats

Craigslist provides separate reporting options for:

• Harassing relay emails
• Harassing telephone calls
• Personal information posted without permission
• Threats
• Abusive listings

Preserve:

• The post URL and ID
• Emails with full headers
• Text messages
• Voicemails
• Telephone numbers
• Screenshots
• Dates and times

Contact law enforcement when you feel threatened or believe immediate danger exists.

Harassing Craigslist Relay Email

Emails ending in `reply.craigslist.org` include a flagging link at the bottom.

Use that link to report the message as:

• Spam
• Scam
• Other inappropriate communication

For a direct email showing the sender’s real address, block the sender and consider reporting it to the sender’s email provider.

Personal Phone Number Posted on Craigslist

Submit Craigslist’s personal-information report and include:

• The 10-digit post ID
• The complete telephone number
• The Craigslist city
• The category
• Keywords from the ad
• The approximate posting date and time

The post ID appears near the bottom of the listing.

Ask a caller for the post ID when you cannot locate the ad yourself.

Home Address or Personal Information Posted

Use Craigslist’s harassment and personal-information contact options.

Provide:

• The post ID
• The posted address, name, image or business information
• The Craigslist city and category
• Keywords from the post
• The approximate date and time

Ask other users who see the post to flag it.

Contact police when the listing creates a threat or immediate safety concern.

Craigslist Email Relay Problems

Craigslist creates randomized relay addresses to allow buyers and sellers to communicate without publicly displaying the poster’s direct email address.

A relay address may end with:

• @sale.craigslist.org
• @reply.craigslist.org

When using relay email:

• The real-name field in the email program may be visible.
• Contact information typed in the message body is not hidden.
• Existing email threads may continue for several months.
• Deleting the ad does not necessarily stop an existing conversation.

Craigslist Reply Button Is Not Working

Try:

• Selecting a webmail provider from the Reply window
• Copying the relay address into another email program
• Confirming the post remains active
• Removing oversized attachments
• Checking the email address for typing errors

A reply may fail when the ad has expired or the relay address is no longer active.

Craigslist Phone Verification Problems

Craigslist may require telephone verification for certain accounts or postings.

Its current guidance states:

• Verification may be limited to supported countries.
• Some prepaid or non-fixed VoIP numbers may not work.
• Codes can take several minutes to arrive.
• Attempts and telephone numbers are rate-limited.

If the code does not arrive:

1. Wait at least five minutes.
2. Confirm the number was entered correctly.
3. Check that the phone can receive calls or texts.
4. Try again within Craigslist’s attempt limits.
5. Submit a phone-verification support request.

Do not use another person’s telephone number without permission.

How to Delete Craigslist Data or an Account

Craigslist provides privacy-request options for downloading or deleting personal data.

Before requesting deletion:

• Save needed post information.
• Resolve paid-posting invoices.
• Preserve scam or harassment evidence.
• Delete or close active ads.
• Download information that may be needed later.

Use the privacy or data-deletion links available through Craigslist’s contact form.

Deleting data may not remove records Craigslist must retain for legal, security, fraud-prevention or billing purposes.

Craigslist Corporate and Legal Contact Information

Craigslist’s official DMCA page currently lists:

Craigslist Copyright Agent
222 Sutter Street
San Francisco, CA 94108

This address is published for copyright notices and should not be treated as a guaranteed customer-service address for account or posting complaints.

Craigslist’s registered agent for formal service of legal process is separately listed in its law-enforcement guidance.

Ordinary users should not send account passwords, original identity documents, payment-card details or verification codes through postal mail.

Craigslist Copyright Complaints

Craigslist publishes the following address and email for qualifying copyright notices:

• Copyright email: abuse@craigslist.org
• Copyright Agent: 222 Sutter Street, San Francisco, CA 94108

A copyright notice must include the information required under the Digital Millennium Copyright Act.

Do not use the copyright process merely because you disagree with an ad or review.

Craigslist Law-Enforcement and Subpoena Requests

Craigslist publishes:

• Legal email: legal@craigslist.org
• Legal fax: 1-415-504-6394

These channels are for law-enforcement and valid legal requests, not ordinary customer complaints.

Craigslist Customer Reviews and Complaints

CustomerServiceNumbers.com does not currently have any submitted Craigslist reviews. There is therefore not enough CSN review data to calculate a meaningful rating or identify verified CSN complaint trends.

The matching CorporateOfficeHeadquarters.com Craigslist page contains several more recent reviews describing:

• Account recovery: A user reported being unable to update an account after losing access to an old email address.
• Flagged posts: A reviewer questioned why several community posts were removed.
• Incorrect telephone information: A user reported that the previously listed toll-free number connected to an unrelated medical-alert sales line.
• No access to a general representative: Reviewers describe difficulty obtaining live support for unusual account and posting problems.

These are individual user reports and do not establish that every Craigslist user will experience the same issue.

What to Include in Your Craigslist Review

A useful review should explain:

• Whether the issue involved an account, post, paid ad, scam, verification or harassment
• The Craigslist city and category
• The approximate date
• Whether a post ID was available
• Which support form was used
• Whether Craigslist responded
• What action or explanation was provided
• Whether the issue was resolved

Do not publish:

• Passwords
• Verification codes
• Complete payment-card numbers
• Private email addresses
• Home addresses
• Driver’s-license or Social Security numbers
• Sensitive evidence from an active criminal investigation

How to Escalate a Craigslist Complaint

1. Select the correct contact category. Account, posting, scam, billing and harassment reports use different forms.
2. Include the post ID. The post ID is often the most useful identifying information.
3. Provide the city and category. Craigslist operates separate local sites.
4. Save screenshots and emails. Content can be removed or changed.
5. Use the billing department only for paid ads. Do not use billing to report an ordinary marketplace scam.
6. Use the flagging tools. Flag fraudulent posts and relay emails.
7. Submit one complete request. Multiple duplicate requests may slow review.
8. Report criminal activity externally. Contact law enforcement, the FTC, IC3 or the appropriate financial institution.

Information to Include in a Craigslist Support Request

Include:

• The account email
• The post ID
• The Craigslist city
• The posting category
• The post title or keywords
• The date and time
• The exact error message
• A concise explanation
• The action requested

Avoid emotional or lengthy background that does not help identify the account, post or transaction.

Craigslist Customer Service Frequently Asked Questions

What is Craigslist’s customer-service phone number?

Craigslist does not currently publish a general customer-service telephone number. Use the official contact form for account, posting, verification, scam and harassment support.

Is 1-800-664-0633 a Craigslist customer-service number?

No verified current Craigslist page publishes that number as customer service. A recent consumer review reports that it connects to an unrelated medical-alert sales service. It should not be used.

What is Craigslist’s billing number?

Paid-posting billing support can be reached at 1-415-399-5200, extension 8283, Monday through Friday from 8:30 a.m. to 4 p.m. Pacific Time.

What is Craigslist’s billing email?

Email [billing@craigslist.org](mailto:billing@craigslist.org) for paid-posting charges, invoices and payment-account questions.

How do I contact Craigslist about a blocked account?

Open Craigslist’s contact form, select account support and choose the blocked or on-hold option.

How do I recover Craigslist without access to my old email?

First attempt recovery through the email provider. Then submit a Craigslist account-support request with previous post IDs, cities, categories and other identifying details.

How do I report a scam listing?

Use the flag button above the posting title, save the post ID and submit the details through Craigslist’s scam-reporting contact form.

How do I report a scam email?

Use the flagging link at the bottom of a Craigslist relay email.

What should I do if someone asks for my Craigslist verification code?

Do not provide the code. Report the request through Craigslist’s phone-verification support form.

Why was my Craigslist post removed?

Posts may be removed through community flagging, automated systems or staff review. Check the prohibited-content rules and visit the flag-help forum.

Can Craigslist restore a flagged post?

Restoration is not guaranteed. Craigslist says compliant posts may be revised and reposted.

How long does it take a new Craigslist post to appear?

Craigslist says a new post can take 30 minutes or longer to appear.

How do I report my phone number or address posted on Craigslist?

Use the personal-information reporting option and provide the post ID, city, category, keywords and the information that appears in the ad.

How do I contact Craigslist about a paid ad?

Use the billing email or telephone extension for payment problems and the paid-posting section of the contact form for posting problems.

Does Craigslist guarantee buyer or seller transactions?

No. Craigslist does not provide escrow, payment protection or transaction guarantees for ordinary person-to-person listings.

Where is Craigslist located?

Craigslist’s current official DMCA page lists 222 Sutter Street, San Francisco, CA 94108 for its copyright agent. General support should still be submitted online.

How Craigslist Compares With Other Marketplace Platforms

• Facebook customer service: Facebook Marketplace is integrated with Facebook accounts and Messenger but relies heavily on online reporting tools.
• eBay customer service: eBay provides payment processing, formal buyer and seller protections, shipping tools and transaction disputes.
• OfferUp: Offers local listings, user profiles, ratings and app-based messaging.

Craigslist differs because it primarily connects local users and generally does not process the payment or guarantee the transaction.

When comparing platforms, consider:

• Identity verification
• Buyer and seller protection
• Payment processing
• Shipping
• Fraud reporting
• Account recovery
• Access to human support

Related Craigslist and Consumer Help Pages

• Craigslist corporate office, headquarters and complaints
• Facebook customer service
• eBay customer service
• Check a suspicious Craigslist listing, email, text or payment request
• Identify an unfamiliar Craigslist or classified-ad charge
• Find official online and email support options
• Read and share marketplace reviews

Why Trust CustomerServiceNumbers.com?

CustomerServiceNumbers.com has helped consumers locate customer-service information and share their experiences since 2004.

We are an independent consumer-help website and are not owned or operated by Craigslist, Inc., Facebook, eBay, OfferUp or any Craigslist buyer, seller, landlord or advertiser.

Because Craigslist does not currently publish a universal customer-service number, we direct readers to its official issue-specific contact forms rather than repeating old or reassigned telephone numbers.

Our goal is to help users identify the correct reporting process, protect personal and financial information, preserve evidence, document complaints and report whether the platform resolved the problem.

Share Your Craigslist Customer Service Experience

Have you contacted Craigslist about a blocked account, lost email access, removed post, paid-ad charge, verification problem, fraudulent listing, scam email, harassment or personal information posted without permission?

Leave a review below and explain which city and category were involved, whether you had the post ID, which support option you used, whether Craigslist responded, what action was taken and whether the problem was ultimately resolved.

Do not include passwords, verification codes, complete payment-card numbers, private email addresses, home addresses, government identification numbers or sensitive investigation details.

Customer Service Information Disclaimer

CustomerServiceNumbers.com is not affiliated with Craigslist, Inc. Craigslist does not provide customer support through this website.

Craigslist primarily directs users to its online Help Center, contact forms, flagging tools and community forums. Its published billing telephone number and email are intended for paid-posting accounts and billing matters rather than general marketplace support.

Contact information and support links are provided to help consumers reach the responsible organization directly. Reviews and complaints reflect the experiences and opinions of individual contributors.