Good Housekeeping Customer Service: Subscriptions and Help

Good Housekeeping customer service assists readers with print magazine subscriptions, GH+ All Access memberships, automatic renewals, cancellations, missing or damaged issues, mailing-address changes, duplicate subscriptions, digital access, gift subscriptions, billing concerns, and Good Housekeeping Seal warranty claims.

Good Housekeeping uses separate customer-service departments for traditional print subscriptions and GH+ All Access memberships. Contacting the correct department can help prevent delays and confusion.

Good Housekeeping Customer Service Help by Issue

• Print magazine subscription: Call the print-only subscription number or use the official print customer-service portal.
• GH+ All Access membership: Use the separate All Access telephone number, email address, or membership portal.
• Cancel a subscription: Access the correct subscription portal and confirm whether the plan is print-only or All Access.
• Unexpected renewal charge: Review the subscription type, renewal date, introductory offer, and cancellation confirmation.
• Missing magazine issue: Report the missing issue through the print subscription portal.
• Change a mailing address: Update the address through the customer-service portal before the next issue is prepared.
• Duplicate magazines: Check whether two subscription accounts exist under different names, addresses, email addresses, or gift orders.
• GH+ digital access problem: Sign in using the email address used to purchase the membership.
• Magazine app problem: Confirm that the subscription is linked to the correct app-store and Good Housekeeping account.
• Good Housekeeping Seal claim: Contact the Consumer Services and Seal Coordinator and retain the purchase receipt.
• Editorial question or feedback: Use the editorial feedback email rather than the subscription department.

How to Contact Good Housekeeping Customer Service

Print Magazine Subscription Support

• Print-only customer service: 1-800-888-7788
• Print subscription email: ghkcustserv@cdsfulfillment.com
• Print subscription portal: Manage a Good Housekeeping print subscription

GH+ All Access Support

• GH+ All Access customer service: 1-888-797-9927
• GH+ membership email: ghmembership@goodhousekeeping.com
• Good Housekeeping customer-service page: Good Housekeeping Customer Service

Editorial and Good Housekeeping Institute Contacts

• Editorial feedback: feedback@goodhousekeeping.com
• Consumer Good Housekeeping Seal claims: ghseal@goodhousekeeping.com
• Business inquiries about obtaining the Seal: GHSeal@hearst.com
• Official website: GoodHousekeeping.com

Editorial and Good Housekeeping Seal mailing address:
Good Housekeeping Magazine
300 West 57th Street
New York, NY 10019

Good Housekeeping is published by Hearst Magazine Media. The New York address is appropriate for editorial correspondence and Good Housekeeping Seal inquiries, but ordinary subscription changes should generally be handled through the subscription portal, telephone number, or email address.

Print Subscription Versus GH+ All Access

Good Housekeeping maintains different support channels for two types of accounts.

Print-Only Subscription

A print-only account primarily involves delivery of the physical magazine.

Print customer service can help with:

• Changing the mailing address
• Reporting a missing or damaged issue
• Checking the subscription expiration date
• Renewing or canceling a subscription
• Updating payment information
• Finding an account
• Resolving duplicate subscriptions
• Checking whether a payment was received

Use the print-only number at 1-800-888-7788.

GH+ All Access Membership

GH+ All Access can include:

• Print magazine delivery
• Access to subscriber-only website articles
• Digital magazine issues
• Archived issues
• Recipes and digital guides
• Member offers
• Eligibility for certain product-testing opportunities

Use the All Access number at 1-888-797-9927 for login, membership, digital-access, upgrade, and cancellation problems.

How to Identify the Subscription Type

Check:

• The original confirmation email
• The description appearing on the card statement
• Whether you can access subscriber-only website content
• Whether the account appears in the print portal or GH+ portal
• The telephone number listed on the renewal notice
• The email address used to create the digital account

Do not assume that a print subscription automatically includes every GH+ digital benefit.

How to Cancel a Good Housekeeping Subscription

Cancellation procedures and refund treatment can depend on the subscription type and the terms accepted when the order was placed.

Canceling a Print Subscription

To cancel a traditional print subscription:

1. Open the Good Housekeeping print customer-service portal.
2. Locate the account using the mailing label, account number, name, address, or email address.
3. Review the subscription status and expiration date.
4. Select the cancellation or automatic-renewal option.
5. Save the confirmation.

You can also call 1-800-888-7788 or email [ghkcustserv@cdsfulfillment.com](mailto:ghkcustserv@cdsfulfillment.com).

Ask customer service to confirm:

• The effective cancellation date
• Whether automatic renewal has been turned off
• Whether additional issues will still be delivered
• Whether a refund for undelivered issues applies under the order terms
• The cancellation reference number

Canceling GH+ All Access

To cancel an All Access membership:

1. Open the Good Housekeeping All Access customer-service portal.
2. Sign in using the email address used for the purchase.
3. Open the membership or subscription settings.
4. Select the cancellation or automatic-renewal option.
5. Save the confirmation email or screenshot.

Customers can also call 1-888-797-9927 or email [ghmembership@goodhousekeeping.com](mailto:ghmembership@goodhousekeeping.com).

Current GH+ terms generally state that payments are non-refundable and that access continues through the end of the current paid term after cancellation.

Confirm That Automatic Renewal Was Turned Off

After canceling:

• Check the subscription status online.
• Confirm that a future renewal date is no longer displayed.
• Save the cancellation email.
• Check whether a separate print or digital account remains active.
• Review the next card statement.

Deleting an app, unsubscribing from marketing emails, or stopping magazine delivery does not necessarily cancel a paid subscription.

Unexpected Good Housekeeping Renewal Charges

An unexpected charge may involve:

• A print subscription renewal
• A GH+ All Access renewal
• A promotional rate that converted to the standard rate
• A gift subscription
• A duplicate account
• An app-store subscription
• A subscription purchased through a third-party seller

Before contacting customer service:

1. Review the transaction date and amount.
2. Search email for the original order confirmation.
3. Check both the print and GH+ customer-service portals.
4. Review Apple, Google Play, Amazon, PayPal, or another payment account when applicable.
5. Check whether another household member purchased or renewed the subscription.

When disputing a renewal, provide:

• The charge date
• The amount
• The subscription account number when available
• The email and mailing address used for the order
• The cancellation confirmation
• The specific refund or correction requested

Do not publish complete card information or a full mailing address in a public review.

Missing or Damaged Good Housekeeping Issues

Use the print subscription portal to report:

• An issue that never arrived
• A magazine that arrived damaged
• Repeated delivery problems
• An issue delivered to the wrong address
• A subscription that has not started

Before reporting a missing issue:

• Check the subscription start date.
• Confirm the mailing address.
• Check whether the issue is a combined monthly edition.
• Ask other household members whether they received it.
• Check whether mail forwarding or a recent move affected delivery.

Customer service may extend the subscription, send a replacement when available, or make another account adjustment.

New Subscription Has Not Started

Magazine subscriptions can require processing time before the first issue is mailed.

Check:

• The original estimated start date
• Whether payment was processed
• Whether the mailing address is complete
• Whether the account appears in the customer-service portal
• Whether the order was purchased through a third-party seller

Contact the seller that accepted the payment when the subscription does not appear in Good Housekeeping’s system.

How to Change a Good Housekeeping Mailing Address

Update the mailing address through the print customer-service portal.

Have available:

• The subscriber’s name as printed on the label
• The old address
• The new address
• The subscription account number
• The email address connected to the account

Submit the address change before moving whenever possible because magazine labels may be prepared in advance.

Magazine Still Going to the Old Address

Confirm:

• The date the change was submitted
• The effective issue shown in the account
• Whether a second subscription exists at the old address
• Whether the postal service is forwarding magazines

If both addresses receive copies, the customer may have duplicate accounts rather than a delayed address change.

Duplicate Good Housekeeping Subscriptions

Duplicate subscriptions may occur when:

• A renewal was entered as a new order.
• A gift subscription overlaps with an existing subscription.
• Different email addresses were used.
• The subscriber’s name appears differently on separate orders.
• A third-party magazine seller submitted another order.
• A GH+ upgrade extended the print subscription.

Compare the mailing labels for different account numbers and expiration dates.

Ask customer service whether it can:

• Combine the remaining subscription periods
• Extend one account
• Cancel the duplicate account
• Issue an eligible refund
• Correct the subscriber’s name or address

Keep photographs of both mailing labels until the accounts have been corrected.

Good Housekeeping Bills and Renewal Notices

A renewal notice may arrive before a recent payment or cancellation is fully reflected in the mailing system.

Before paying another notice:

• Check the current account status online.
• Review the expiration date on the magazine label.
• Check whether a payment already cleared.
• Verify that the notice is from Good Housekeeping or Hearst.
• Confirm that the account number matches the active subscription.

Do not pay an unfamiliar renewal company merely because it uses the Good Housekeeping name or logo.

Good Housekeeping Subscription and Renewal Scams

Magazine subscribers may receive renewal notices from unrelated third-party companies.

Warning signs include:

• A price substantially higher than the publisher’s current offer
• Pressure to renew immediately
• A request for payment by gift card, wire transfer, or cryptocurrency
• A company name that does not match Good Housekeeping or Hearst
• A mailing address or website unrelated to GoodHousekeeping.com
• A request for a complete payment-card number by unsolicited email

Verify the subscription directly through Good Housekeeping’s customer-service portal before paying an outside renewal notice.

If a third-party company charged you, contact that seller and the payment provider. Good Housekeeping may not be able to refund a payment collected by another business.

GH+ Digital Access and Login Problems

GH+ members may need help because:

• Subscriber-only articles remain locked.
• The website does not recognize the membership.
• The digital magazine will not open.
• The account was created using a different email address.
• The app purchase is not linked to the website account.
• The member forgot the password.

Try:

1. Sign out of GoodHousekeeping.com.
2. Sign in using the email address used for the purchase.
3. Reset the password.
4. Check the membership status through customer service.
5. Try a different browser or clear the browser cookies.
6. Update the Good Housekeeping magazine app.
7. Confirm whether the subscription was purchased through an app store.

Contact GH+ support at 1-888-797-9927 when the membership is active but digital benefits remain unavailable.

Accessing Digital Issues

Existing subscribers may need to:

• Download the Good Housekeeping magazine app.
• Select the existing-subscriber option.
• Enter the email address and ZIP code connected to the subscription.
• Restore purchases when the membership was bought through Apple or Google.

Use the same email address across the website, membership, and magazine app whenever possible.

Good Housekeeping Gift Subscriptions

Gift-subscription problems may include:

• The recipient never received the first issue.
• The subscription was sent to the wrong address.
• The gift order overlaps with an existing subscription.
• The purchaser received the magazine instead of the recipient.
• The renewal was charged to the gift purchaser.

Have available:

• The purchaser’s name and email
• The recipient’s name and mailing address
• The order date
• The payment amount
• The confirmation number

Confirm whether the gift automatically renews and which payment method will be charged.

Good Housekeeping Seal Warranty Claims

The Good Housekeeping Seal is different from a magazine subscription or ordinary editorial product recommendation.

Eligible products bearing the limited-warranty Seal are backed by a two-year limited warranty when purchased from an authorized retailer.

If an eligible product proves defective, Good Housekeeping may:

• Refund the purchase price up to $2,000
• Repair the product
• Replace the product

The remedy is determined under the Seal policy and its exclusions.

How to Submit a Good Housekeeping Seal Claim

Email:

ghseal@goodhousekeeping.com

Or write to:

Consumer Services and Seal Coordinator
Good Housekeeping Magazine
300 West 57th Street
New York, NY 10019

Include:

• The product name and model
• The purchase date
• The authorized retailer
• The purchase price
• A copy of the receipt
• A description of the defect
• Photographs or video when useful
• Previous manufacturer or retailer contacts

Good Housekeeping may send a complaint form, request additional documentation, arrange an inspection, or ask that the product be shipped at its expense.

Important Seal Exclusions

The limited warranty may not apply when:

• The retailer or manufacturer already refunded, repaired, or replaced the product.
• The product was recalled.
• The damage resulted from misuse, improper installation, assembly, or service.
• The product was a floor model or demonstration item.
• The item was purchased through an unauthorized reseller.
• The customer prevents a required inspection.
• The complaint involves privacy or data-security performance.

A product being reviewed or recommended by Good Housekeeping does not automatically mean it carries the limited-warranty Seal. Look for the actual Seal on the product or its authorized advertising.

Editorial Feedback and Questions

Email [feedback@goodhousekeeping.com](mailto:feedback@goodhousekeeping.com) for:

• Comments about an article
• Corrections
• Questions for the Test Kitchen
• Questions for Good Housekeeping Institute experts
• General editorial feedback

Do not send subscription cancellation or delivery requests to the editorial email because editors generally cannot access subscriber accounts.

Good Housekeeping Customer Reviews and Complaints

CustomerServiceNumbers.com does not currently have any submitted Good Housekeeping reviews. There is therefore not enough CSN review data to calculate a meaningful rating or identify verified customer-service trends.

Common reasons readers may contact a magazine publisher include:

• Unexpected automatic renewals
• Difficulty canceling
• Missing or damaged magazines
• Address-change delays
• Duplicate subscriptions
• Digital-access problems
• Gift-subscription errors
• Good Housekeeping Seal claims

These are possible support topics and should not be interpreted as verified CSN complaint trends until customers submit reviews.

What to Include in Your Good Housekeeping Review

A useful review should explain:

• Whether the account was print-only or GH+ All Access
• Whether the issue involved delivery, billing, cancellation, renewal, digital access, or a Seal claim
• The date the issue began
• Which telephone number, email, or portal was used
• Whether a case or cancellation number was provided
• What correction or refund was offered
• How long the process took
• Whether the matter was ultimately resolved

Do not include complete mailing addresses, account numbers, payment-card details, passwords, receipts containing personal information, or private email correspondence.

How to Escalate a Good Housekeeping Complaint

1. Identify the subscription type. Print-only and GH+ All Access have separate support channels.
2. Access the correct customer-service portal. Connect the complaint to the active account.
3. Gather documentation. Save mailing labels, bills, confirmation emails, screenshots, receipts, and renewal notices.
4. State the requested resolution. Ask clearly for cancellation, an address correction, replacement issue, account merge, refund review, or restored digital access.
5. Request written confirmation. Save the cancellation, extension, or adjustment details.
6. Follow up using the same account information. Avoid creating duplicate accounts while attempting to resolve the issue.
7. Contact the original seller. Good Housekeeping may not control a subscription purchased from an unrelated third party.

Information to Include in a Complaint

Include:

• The subscriber’s name
• A partially masked account number
• The email address used for the order
• The subscription type
• The order or renewal date
• The amount charged
• A concise timeline
• The resolution requested

Good Housekeeping Customer Service Frequently Asked Questions

What is the Good Housekeeping customer-service number?

For print-only subscriptions, call 1-800-888-7788. For GH+ All Access memberships, call 1-888-797-9927.

How do I cancel Good Housekeeping?

Use the customer-service portal for the subscription type or call the appropriate number. Save the cancellation confirmation and verify that automatic renewal is turned off.

Can I receive a refund after canceling?

Refund treatment depends on the subscription and original order terms. Current GH+ All Access terms generally state that payments are non-refundable and access continues through the paid term. Some print-subscription terms may allow a refund for undelivered issues.

How do I change my mailing address?

Open the print subscription customer-service portal, locate the account, and update the mailing address. Submit the change before moving whenever possible.

How do I report a missing magazine?

Use the print customer-service portal or call 1-800-888-7788.

Why am I receiving two copies?

You may have duplicate accounts under different names, addresses, email addresses, renewals, or gift orders. Compare the account numbers printed on the mailing labels.

Why was my subscription automatically renewed?

Many subscriptions continue automatically until canceled. Review the original order terms, renewal notice, account portal, and cancellation confirmation.

How do I access GH+ articles?

Sign in to GoodHousekeeping.com using the email address used to purchase the membership. Contact GH+ support if the membership is active but content remains locked.

What is the Good Housekeeping Seal warranty?

Eligible products bearing the limited-warranty Seal may be covered for two years. Good Housekeeping may refund up to $2,000, repair, or replace an eligible defective product, subject to the policy and exclusions.

How do I file a Good Housekeeping Seal claim?

Email [ghseal@goodhousekeeping.com](mailto:ghseal@goodhousekeeping.com) or write to the Consumer Services and Seal Coordinator at 300 West 57th Street, New York, NY 10019.

Who publishes Good Housekeeping?

Good Housekeeping is published by Hearst Magazine Media.

Where is Good Housekeeping located?

Good Housekeeping’s editorial and Institute offices are associated with Hearst at 300 West 57th Street, New York, NY 10019.

Related Magazine and Consumer Help Pages

• Veranda magazine customer service
• Identify an unfamiliar magazine or subscription charge
• Check a suspicious magazine renewal, invoice, email, or phone call
• Find official online and email customer-support options
• Read and share subscription-service reviews

Why Trust CustomerServiceNumbers.com?

CustomerServiceNumbers.com has helped consumers locate customer-service information and share their experiences since 2004.

We are an independent consumer-help website and are not owned or operated by Good Housekeeping, Hearst Magazine Media, Hearst Communications, CDS Global, or any magazine-subscription seller.

Our goal is to provide more than a telephone number by helping readers identify the correct subscription department, understand renewal and cancellation terms, document complaints, and report whether a publisher resolved the problem.

Share Your Good Housekeeping Customer Service Experience

Have you contacted Good Housekeeping about a print subscription, GH+ membership, automatic renewal, missing issue, mailing-address change, digital access, duplicate account, gift subscription, or Good Housekeeping Seal claim?

Leave a review below and explain what happened, which department you contacted, whether you received written confirmation, what resolution was offered, and whether the issue was ultimately resolved.

Do not include account passwords, complete payment-card numbers, full mailing addresses, private email correspondence, or other sensitive personal information.

Customer Service Information Disclaimer

CustomerServiceNumbers.com is not affiliated with Good Housekeeping, Hearst Magazine Media, Hearst Communications, CDS Global, or any third-party subscription seller. Good Housekeeping does not provide customer support through this website.

Contact information and support links are provided to help consumers reach the correct organization directly. Reviews and complaints reflect the experiences and opinions of individual contributors.