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Adobe Customer Service – Complaints And Reviews

1-800-833-6687

Before purchasing software or services from Adobe, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. Adobe is renowned for its creative software solutions, competing with other industry leaders such as Corel, Apple, and Autodesk.

How to Contact Adobe

You can reach Adobe customer service using the following details:

  • Phone Number: 1-800-833-6687
  • Email Support: Adobe offers support through their online contact form available on their website.
  • Customer Service Hours: Monday – Friday, 5 AM – 7 PM PT; Saturday – Sunday, 6 AM – 2:30 PM PT
  • Corporate Address: Adobe Inc., 345 Park Avenue, San Jose, CA 95110-2704
  • Website: https://www.adobe.com

Other large tech companies include Fujitsu, HTC, Intuit, and IBM.

Adobe Customer Support Reviews and Complaints

When considering purchasing software like Photoshop, Illustrator, or Acrobat from Adobe, it’s helpful to review their customer service feedback. Adobe has received various feedback from customers regarding their software experience and service. Reviews often highlight the power and versatility of Adobe’s products, while some complaints focus on subscription models and customer service response times.

Customer Service Numbers Disclaimer

At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about purchasing from Adobe.

Note: This website listing is not associated with Adobe. The information and the reviews are a service provided by CustomerServiceNumbers.com.

Adobe does not provide support services directly through this website. For any questions or concerns about Adobe products or services, contact their customer service representative directly.

Adobe Products Poor Customer Service

August 13, 2014

We use CS4 Extended on a mac computer, which has the Mavericks OS. When working with a jpeg image none of the eraser tools now work, though they worked perfectly the day before. The Photoshop preferences have been reset, the computer restarted, both opacity and tolerances have been used at various settings, there is only one layer, which is unlocked, the correct layer was chosen, both contiguous and discontiguous have been tried, Brush size checked, plus many other trouble shooting techniques have been unsuccessfully attempted.

We tell everyone how superior Photoshop is as an editing tool. By this time I’m certain you are aware that your (supposed) customer service in the Philippines is EXTREMELY detrimental to the Adobe brand name. Even if you aren’t concerned with your customers or are not concerned about removing the bugs in Adobe products, you must realize the consequences of poor customer service and unresolved software bugs will eventually have a detrimental effect on Adobe’s worldwide business.

Avatar for Wayne
Wayne
2.4
2.4 out of 5 stars (based on 884 reviews)

Adobe Products Poor Customer Service

August 13, 2014

We use CS4 Extended on a mac computer, which has the Mavericks OS. When working with a jpeg image none of the eraser tools now work, though they worked perfectly the day before. The Photoshop preferences have been reset, the computer restarted, both opacity and tolerances have been used at various settings, there is only one layer, which is unlocked, the correct layer was chosen, both contiguous and discontiguous have been tried, Brush size checked, plus many other trouble shooting techniques have been unsuccessfully attempted.

We tell everyone how superior Photoshop is as an editing tool. By this time I’m certain you are aware that your (supposed) customer service in the Philippines is EXTREMELY detrimental to the Adobe brand name. Even if you aren’t concerned with your customers or are not concerned about removing the bugs in Adobe products, you must realize the consequences of poor customer service and unresolved software bugs will eventually have a detrimental effect on Adobe’s worldwide business.

Avatar for Wayne
Wayne
CustomerServiceNumbers.com