Audiovox customer service can help with supported automotive entertainment products, including rear-seat video systems, monitors, accessories, manuals, warranty questions and technical troubleshooting. Audiovox is no longer the corporate name of the company, but the Audiovox name remains in use for VOXX Mobile Video products.
How to Contact Audiovox Customer Service
- Audiovox / VOXX technical support: 1-800-645-4994
- Online support: VOXX Support Center
- VOXX Electronics contact: Contact VOXX Electronics
- Audiovox / VOXX Mobile Video: VOXX Mobile Video (Audiovox)
- Dealer locator: Find a VOXX Dealer
- Product resources: VOXX Resources
- Current VOXX Electronics address: 600 N. Centennial St., Zeeland, MI 49464
- Official company website: VOXXElectronics.com
Is Audiovox Still in Business?
Yes, but the company structure and brand usage have changed substantially.
Audiovox began as an automotive electronics business in 1965.
In 2011, Audiovox Corporation changed its corporate identity to VOXX International.
In April 2025, Gentex Corporation acquired VOXX International.
Today, VOXX Electronics operates as a wholly owned Gentex company.
The Audiovox name remains in active use within VOXX Mobile Video (Audiovox), particularly for automotive rear-seat entertainment products.
This means a customer with an Audiovox-branded product should generally start with VOXX support rather than searching for a separate modern Audiovox corporation.
Current Audiovox Products
VOXX currently uses the Audiovox name primarily for automotive mobile-video and rear-seat entertainment equipment.
Current or supported product categories include:
- Overhead video monitors
- Rear-seat entertainment systems
- Seatback entertainment systems
- DVD-equipped automotive monitors
- Wireless headphones
- Vehicle entertainment accessories
For example, VOXX currently lists Audiovox-branded VODA10 and VODP10 rear-seat entertainment systems.
Many older Audiovox product categories are no longer marketed under the Audiovox name, so identifying the exact model is important before requesting support.
Best Audiovox Support Route by Issue
- Current Audiovox mobile-video problem: Call 1-800-645-4994 or use VOXX Automotive Product Support.
- Warranty claim: Locate the warranty document for the exact model and contact VOXX before shipping equipment.
- Installation problem: Contact the installing dealer or an authorized VOXX dealer first.
- Manual or wiring information: Search VOXX product resources using the exact model number.
- Replacement accessory: Identify the product model and accessory part before contacting support.
- Older Audiovox product: Search the VOXX support archive; availability of manuals, parts and service varies by product age.
- Retail purchase problem: Contact the retailer or dealer that processed the transaction when the issue involves a return, refund or installation purchase.
Information to Have Before Contacting Audiovox
- Exact product model number
- Serial number when applicable
- Date of purchase
- Dealer or retailer name
- Proof of purchase
- Vehicle year, make and model for installed automotive products
- Description of the problem
- Error messages or symptoms
- Installation details
- Previous service or support-order information
Audiovox Online Technical Support
VOXX maintains an online support system that currently includes a dedicated category for automotive products.
Brands listed within this support system include:
- Audiovox
- VOXX
- Prestige
- Code Alarm
- CarLink
- FlashLogic
- Movies2Go
- Rosen
- Advent
- Pursuit
- Invision
Customers can search for troubleshooting information or submit a support request through the VOXX Support Center.
Audiovox Rear-Seat Entertainment Troubleshooting
Current VOXX/Audiovox rear-seat entertainment systems can combine:
- Touchscreen displays
- DVD playback
- HDMI inputs
- USB media
- Wi-Fi
- Streaming applications
- Wireless headphones
- FM audio transmission
A problem with one part of the system does not necessarily mean the display itself has failed.
Before calling technical support:
- Record the exact model number.
- Restart the system.
- Check power and wiring.
- Test another media source when appropriate.
- Confirm that Wi-Fi or the mobile hotspot has a strong connection for streaming problems.
- Update applicable streaming applications.
- Check HDMI or USB cables and connected devices.
Current VOXX documentation directs customers who still believe their rear-seat entertainment system has a performance issue to call technical support at 1-800-645-4994.
Audiovox Warranty Help
Warranty coverage depends on the exact Audiovox product.
For example, the warranty card currently linked from VOXX’s Audiovox VODA10 product page provides a 36-month limited warranty for qualifying Audiovox Mobile Video products purchased by the original retail purchaser.
A supplied game controller is covered for a shorter period under that warranty.
The warranty generally addresses qualifying defects in materials and workmanship.
Exclusions listed in that warranty include certain problems caused by:
- Improper installation
- Alteration
- Mishandling
- Misuse
- Neglect
- Accidents
- Removal or alteration of identification labels
Installation, removal and reinstallation costs may also be excluded.
Do not assume every Audiovox product has the same 36-month warranty. Older products and other product categories can have different warranty periods and conditions.
Proof of Purchase for an Audiovox Warranty Claim
Keep the original dated receipt or sales invoice.
Audiovox warranty documentation can require proof of warranty coverage along with:
- Product identification
- Description of the defect
- Purchase date
- Dealer information
The installation invoice can also be useful for permanently installed automotive products.
Do Not Ship an Audiovox Product Without Instructions
Some Audiovox warranty documents still contain historical New York service addresses.
For example, the warranty card linked from the current VODA10 product page lists:
Audiovox Electronics Corporation
150 Marcus Blvd.
Hauppauge, NY 11788
However, the current VOXX Electronics corporate website now lists:
VOXX Electronics Corporation
600 N. Centennial St.
Zeeland, MI 49464
Because these addresses serve different purposes and product documents can vary by model, do not ship a monitor, module, controller or other product to either location without receiving current service instructions from VOXX.
Call 1-800-645-4994 or open an official support request first.
Audiovox Installation and Dealer Help
Many Audiovox mobile-video products are designed for permanent vehicle installation.
Improper installation can cause:
- Power problems
- Audio problems
- Intermittent operation
- Battery drain
- Video connection problems
- Warranty complications
VOXX maintains a current dealer locator for professional sales and installation support.
Use the VOXX Dealer Locator to find a participating retailer or installer.
If the problem began immediately after installation, contact the original installer before removing or modifying the system.
Audiovox Manuals and Product Documentation
VOXX maintains manuals and support documentation for current and older products.
Available documents can include:
- Owner’s manuals
- Installation manuals
- Quick-start guides
- Warranty cards
- Application guides
- Accessory information
Start from the current product page or VOXX support center and search by exact model number.
For older Audiovox equipment, some documentation may remain online even when the product itself has been archived.
Legacy Audiovox Products
The Audiovox name has appeared on many types of electronics over several decades.
Older Audiovox-branded products can include:
- Car audio equipment
- Portable media devices
- Mobile video equipment
- Vehicle security products
- Remote-start systems
- Accessories
- Other consumer electronics
Support availability for a legacy product depends on its age, product category and whether VOXX still maintains manuals, parts or service capability.
Do not assume a current Audiovox mobile-video warranty or support process applies to a decades-old product.
Audiovox, VOXX and Gentex Ownership
Audiovox was founded in 1965.
The company changed its corporate name to VOXX International in 2011 as its brand portfolio expanded.
Gentex Corporation acquired VOXX International in April 2025.
Current VOXX Electronics materials identify the business as:
VOXX Electronics Corporation
A wholly owned subsidiary of Gentex Corporation
600 N. Centennial St.
Zeeland, MI 49464
The Audiovox name remains active today through VOXX Mobile Video.
How to Escalate an Audiovox Support Problem
- Identify the exact Audiovox model.
- Search the official VOXX support portal for the product.
- Contact the original installer or authorized dealer if installation may be involved.
- Call VOXX technical support at 1-800-645-4994.
- Submit an online support request if additional documentation is needed.
- Keep proof of purchase, model and serial information privately.
- For warranty service, obtain current return or shipping instructions before sending the product anywhere.
- Keep service-order, shipping and repair information until the issue is resolved.
Audiovox Reviews and Complaints
CustomerServiceNumbers.com currently displays an Audiovox rating of 0 out of 5 stars based on 0 reviews.
There are currently no customer reviews on this page, so there is not enough CustomerServiceNumbers.com feedback to identify reliable positive or negative customer-service trends involving Audiovox product quality, installation, warranty service, durability or technical support.
What to Include in an Audiovox Review
Helpful reviews can describe:
- Exact Audiovox product or model family
- Vehicle entertainment or installation problem
- Technical-support experience
- Authorized-dealer experience
- Warranty claim
- Repair or replacement
- Manual or parts availability
- Whether the problem was ultimately resolved
Privacy Warning for Audiovox Reviews
Do not publish your complete serial number, vehicle identification number, home address, telephone number, email address, order information, payment details or other sensitive personal information in a public review.
Crop identifying information from receipts, installation invoices, warranty documents and service records before posting them publicly.
Provide product and purchase information privately through official VOXX support channels.
Related Electronics Customer Service Pages
Why Trust CustomerServiceNumbers.com?
CustomerServiceNumbers.com has helped consumers find customer-service information and share service experiences since 2004. We independently organize official support routes, warranty resources and public customer feedback so readers can identify the appropriate manufacturer, dealer or installer for a product problem.
Share Your Audiovox Customer Service Experience
Have you contacted Audiovox or VOXX about a rear-seat entertainment system, monitor, installation, manual, warranty claim or technical problem? Leave a rating and review below. Explain which product was involved, which support route you used and whether the issue was resolved.
Comments are moderated. Do not include serial numbers, vehicle identification numbers, addresses, phone numbers, emails, payment information or other sensitive personal information.
Customer Service Information Disclaimer
CustomerServiceNumbers.com is an independent consumer-information website and is not affiliated with Audiovox, VOXX Electronics Corporation, VOXX International, Gentex Corporation, any authorized dealer or installer. Audiovox, VOXX and Gentex do not provide customer support through this website.
Phone numbers, supported products, warranty terms, dealer networks, repair procedures and company addresses can change. Verify current information directly with VOXX and the dealer or installer responsible for the product before shipping equipment or relying on a warranty or repair outcome.