Thinking about using BankMobile for your banking needs? Before you decide, it’s helpful to know how to contact their customer service and what other customers have experienced. BankMobile is a digital bank offering mobile-first financial services, including checking accounts, savings accounts, and financial aid disbursements for students.
How to Contact BankMobile
If you need to reach BankMobile for support, here’s how you can do it:
- BankMobile Customer Service Phone Number: You can call BankMobile’s customer service at 1-877-327-9515.
- Email Support: BankMobile offers email support through their website’s contact form.
- Live Chat: Live chat is not available at this time; inquiries are typically handled via phone or email.
- Customer Service Hours: Support is available Monday through Friday, 8 AM to 11 PM (ET), and Saturday through Sunday, 8 AM to 8 PM (ET).
- Corporate Office Address: BankMobile, 115 Munson Street, New Haven, CT 06511, USA
- Website: https://www.bankmobile.com/
What Customers Are Saying About BankMobile Customer Service
Before choosing BankMobile, it’s useful to hear what other users have to say. BankMobile competes with other mobile-first banks like Chime, Simple, and Varo. Many customers enjoy the convenience of accessing all their banking needs through the mobile app, especially for students managing financial aid refunds. The app is easy to use, and transactions are usually quick.
However, some complaints focus on limited customer service options, delays in processing refunds, and issues with account closures. Like with many digital banks, customer experiences can vary based on the service they’re using and how quickly they need support.
Comparing BankMobile with other digital banks like Chime, Simple, and Varo can help you decide which one fits your needs best.
Disclaimer Regarding Customer Service Information
At CustomerServiceNumbers.com, we provide a space where you can share your experience with BankMobile and read what others have said.
Note: This website is not officially affiliated with BankMobile. The information and reviews provided are a service from CustomerServiceNumbers.com to help consumers make informed decisions.