How To Contact BF Goodrich Customer Service
BFGoodrich tires have a limited warranty,* which covers defects in workmanship and materials for the life of the original usable tread, or for 6 years from the date of purchase, whichever occurs first.
BF Goodrich Customer Service
P.O. Box 19001
Greenville, SC 29602-9001 USA
6 Responses
very difficult getting any satisfaction
disrespected just now by an agent at the #
8777888899
I express my self with clarity and got no response from your rep.
He in fact hung up on me!
I WOULD NEVER BUY ANOTHER BF GOODRICH TIRE AND I DONT RECCOMEND THEM .CUSTOMER SERVICE SUCKS.DONT FEEL LIKE GETTING INTO STORY RIGHT NOW IM crapED OFF
Purchased a new 2010 toyota tacoma 4 wh dr. Truck came with (265-70 R 16 bfg tires rugged trail). Tires rotated by dealer every 5000 miles. At 23000 miles the tire tread is almost gone plus all 4 tires are splitting between the two outside treads the full cirstufffrence of each of the tires & all four tires are showing deep cracks between the sidewalls & the tread. I am a retired police officer. This is a very unsafe tire. Toyota dealer refuses to stand behind the tire problem, referring me to bfg. Now have to replace all tires at my expense, (NO BFG TIRE EVER AGAIN ) . Will notify all friends of this danger to their life & familys lives due to defective tires. Unable to contact a BFG company rep. Intend to retain tires and will contact consumer affairs with the state of VA.
I bought a 2008 ford f-350 lariat dually with b.f. goodrich t.a. Tires on it. The truck currently has 16,000
miles on it. The tires have so many cracks or the sidewalls they look like fish scales with long deep cracks around the truck rim. I have never seen anything this sorry in my life. Have older trucks in barn that are no longer used on road with tires 15 to 20 years old that don’t look anywhere close to these crappie things. The biggest thing that surprises me is Michelin Tire company owns b.f. goodrich. If you want to put your life in severe danger, buy goodrich t.a. tires.
I just bought 6 new BF Goodrich tires (245 75 R17) for my husbands F350 4×4…on Oct.5,2014, the tires were mounted on Oct.9,2014 …..on Oct.13,2014 on his way back from Yorktown, Tx…near Three Rivers his front right tire blew out from the side wall….just a big gaping hole….damaged the rim (est. cost $800) and lost the hub cap (est. cost $100)….I bought these tires at Discount Tire in Corpus Christi, TX….Discount Tire has no problem replacing the tire BUT WHO’S GONNA PAY FOR THE RIM AND CAP???…The whole point of buying new tires is so you don’t have to worry about something like this….Not much confidence in these BF Goodrich anymore!! Please contact me to discuss my extra expenses due to your defective tire….!!!
We own a 2013 Tundra – it came with BF Goodrich rugged terrain T/A RFT type- we have owned it for 14 months and it has only 18,066 miles- we driving on interstate 10.- our back passenger tire started smoking – we pulled over- the wall of tire looked like it had a huge elongated hole like the tire blew out on the side- we were n shock / this is ridiculous- as soon as we get back home we getting ur other 3 tires taken off our truck and we will NEVER EVER buy your tires again! I would really like a representative from ur company to contact me!