Boating Magazine subscribers may need help with a new subscription, renewal, automatic-renewal charge, mailing-address change, missing or damaged issue, digital-edition access, billing problem, cancellation, refund request, or another subscription concern. Boating Magazine is now part of Firecrown Media, so older customer-service information associated with Bonnier Corporation should no longer be used.
How to Contact Boating Magazine Customer Service
- Subscriber Customer Service: 1-423-888-9809
- Customer Service Hours: Monday-Friday, 9 a.m.-5 p.m. ET; closed evenings, weekends and U.S. holidays
- Subscriber Email: MarineCS@Firecrown.com
- Customer Service FAQ: Boating Magazine Subscriber Help
- Manage Subscription: Available through the customer-service account portal linked from BoatingMag.com
- Subscriber Mailing Address: BOATING, P.O. Box 217, Lincolnshire, IL 60069-9842
- Publisher: Firecrown Media, Inc.
- Firecrown Headquarters: 405 Cherry Street, Chattanooga, TN 37402
- Official Website: BoatingMag.com
Boating Magazine covers powerboats, boat tests, new-boat buying, boating equipment, electronics, maintenance, safety, watersports, fishing boats, pontoons, personal watercraft and other recreational boating topics.
Best Boating Magazine Support Route by Issue
- Subscription status: Sign in to the Boating Magazine customer-service portal or call 1-423-888-9809.
- Missing or damaged issue: Contact subscriber customer service by phone or email.
- Address change: Sign in and select Change Address.
- Renewal: Sign in and select Renew or contact customer service.
- Automatic renewal: Manage AutoRenew through the subscription account.
- Unexpected Boating Magazine charge: Check the subscription account and automatic-renewal status before contacting customer service.
- Cancellation or refund: Contact customer service by phone, email or mail.
- Digital-edition problem: Verify that the email used for digital access matches the active subscription.
- Editorial or advertising inquiry: Use Boating Magazine’s separate Contact Us page rather than subscriber customer service.
Boating Magazine Subscription Account Help
Current subscribers can use Boating Magazine’s online customer-service system to manage many routine requests without waiting for telephone support.
Account options include:
- Checking subscription status
- Updating an email address
- Changing a mailing address
- Updating a credit card
- Paying a bill
- Renewing a subscription
- Turning automatic renewal on or off
- Managing mailing and email preferences
Print subscribers can find their account number on the magazine mailing label.
Subscribers who do not know their account number may still be able to access the online system using their last name and email address.
Boating Magazine Missing or Damaged Issues
If a print issue does not arrive or arrives damaged, contact Boating Magazine subscriber customer service.
You can:
- Call 1-423-888-9809
- Email MarineCS@Firecrown.com
- Use the online customer-service system
Have your:
- Subscriber name
- Mailing address
- Email associated with the subscription
- Account number when available
- Issue that is missing or damaged
ready when contacting support.
For a recent address change, verify that the new mailing address is correctly saved in the subscription account before reporting repeated missing issues.
How to Change a Boating Magazine Mailing Address
Subscribers can change their mailing address through the online account-management system.
Sign in to the subscription account and select Change Address.
If online access is not working, contact Boating Magazine customer service at 1-423-888-9809 or MarineCS@Firecrown.com.
Allow enough time for an address change to reach the magazine’s mailing system, particularly when an issue is already being prepared for distribution.
Boating Magazine Automatic Renewal
Boating Magazine offers automatic renewal for subscriptions.
When AutoRenew is active, the subscription automatically renews at the end of the current term using the payment card on file unless the subscriber cancels automatic renewal.
Firecrown states that renewal pricing can change.
For annual subscriptions or memberships, subscribers are sent a reminder containing the applicable renewal price at least 30 days before the card is charged.
To stop automatic renewal:
- Sign in to the Boating Magazine subscription account.
- Select the AutoRenew option.
- Choose Cancel AutoRenew.
- Verify that automatic renewal shows as canceled.
- Keep any confirmation email or screenshot until the current subscription expires.
Turning off automatic renewal does not normally end the current paid subscription immediately. The subscription continues through the existing term and then expires rather than renewing.
Boating Magazine Charges on a Credit Card
Boating Magazine’s official FAQ says Firecrown subscription charges may appear on a credit or debit card statement as:
- BOATINGMAG* FLY-BGM
- FLY-BGM
Those descriptors can represent a Boating product purchased or renewed through Firecrown.
If you do not recognize a charge:
- Check whether you have a current Boating Magazine subscription.
- Check whether automatic renewal is enabled.
- Search your email for the original subscription or renewal notice.
- Ask whether another household member ordered or renewed the magazine.
- Sign in to your subscription account and review the payment information.
- Call 1-423-888-9809 if the charge still cannot be identified.
Do not post a full card number, subscription account number or billing information in a public review.
How to Cancel Boating Magazine
Boating Magazine currently allows subscribers to request cancellation by:
- Calling 1-423-888-9809
- Emailing subscriber customer service
- Writing to BOATING, P.O. Box 217, Lincolnshire, IL 60069-9842
When canceling, provide enough information for customer service to locate the subscription but only through an official Firecrown support channel.
Keep the cancellation confirmation, especially when automatic renewal had been enabled.
Boating Magazine Refunds
Boating Magazine’s current subscriber FAQ says customers can contact customer service to cancel and inquire about a refund.
Firecrown states that any eligible refund is issued for the remaining liability of unserved issues.
Refund eligibility therefore depends on the specific subscription and how much of the paid term remains.
When requesting a refund, have:
- Subscriber name
- Account number when available
- Mailing address
- Email address
- Charge date
- Cancellation date
available.
Boating Magazine Digital Edition Access
Boating Magazine provides digital-edition access for eligible subscribers.
Current subscribers can access issues through Boating’s digital library and supported app options.
If digital access is not working:
- Confirm that the subscription is active.
- Use the same email address associated with the subscription.
- Verify that the email address is correctly entered in the account.
- Try the browser-based digital library.
- Contact subscriber support if the subscription is active but issues remain unavailable.
Do not create multiple subscriptions simply to solve a digital-login problem before customer service has checked the existing account.
Boating Magazine Subscription Price
Boating Magazine currently advertises several subscription options.
Its current promotional subscription page advertises a one-year U.S. subscription for $29, including print delivery and digital access.
Two-year and digital-only offers may also be available.
Subscription prices and promotional offers can change, so check the current order page before subscribing or renewing rather than relying on an older advertised price.
Boating Magazine Customer Service vs. Editorial Contacts
Subscriber customer service handles:
- Subscriptions
- Renewals
- Billing
- Address changes
- Missing issues
- Damaged issues
- Digital access
- Cancellation
- Refund inquiries
Boating Magazine’s editorial and business Contact Us page is intended for other matters such as advertising, editorial contacts and media inquiries.
The magazine currently identifies John McEver as Publisher.
Do not use an advertising or editorial contact as the first route for an ordinary subscription problem.
Who Publishes Boating Magazine?
Boating Magazine is currently published by Firecrown Media.
The magazine was previously associated with Bonnier Corporation, which is why older customer-service directories may still display Bonnier contact information and the Winter Park, Florida address.
Current Boating Magazine pages display Firecrown as the publisher and route subscriptions through Firecrown’s customer-service systems.
Firecrown Media’s current headquarters is:
Firecrown Media, Inc.
405 Cherry Street
Chattanooga, TN 37402
Firecrown’s marine portfolio includes Boating along with Yachting, Cruising World, SAIL, Sailing World, Salt Water Sportsman, Sport Fishing, Power & Motoryacht, Soundings and other marine brands.
Boating Magazine Customer Service Reviews and Complaints
CustomerServiceNumbers.com currently displays 0 out of 5 stars based on 0 Boating Magazine customer reviews.
Because no customer reviews have been submitted on this CSN listing yet, there is not enough firsthand CustomerServiceNumbers.com feedback to identify reliable positive or negative trends involving:
- Subscription delivery
- Renewals
- Automatic-renewal charges
- Billing
- Missing issues
- Digital access
- Cancellations
- Customer-service response times
The previous version of this page described readers praising Boating Magazine’s boat reviews, maintenance information and photography while reporting complaints involving subscription management, delivery and customer-service response times.
Those claims were not supported by reviews submitted to this CustomerServiceNumbers.com listing and should not be presented as CSN customer-review findings.
How to Escalate a Boating Magazine Subscription Complaint
- Sign in to the subscription account and verify the account status.
- Call 1-423-888-9809 during published support hours or email MarineCS@Firecrown.com.
- Explain whether the issue involves delivery, renewal, billing, cancellation, a refund or digital access.
- Provide the subscriber account number when available.
- Keep renewal notices, payment records, mailing labels and customer-service messages.
- Ask for written confirmation when changing automatic renewal or canceling a subscription.
- If the issue remains unresolved, reply through the existing customer-service conversation and provide the prior contact details.
Frequently Asked Questions
What is the Boating Magazine customer-service phone number?
Boating Magazine subscriber customer service can be reached at 1-423-888-9809.
What are Boating Magazine customer-service hours?
Current phone support hours are Monday-Friday from 9 a.m.-5 p.m. ET. Telephone support is unavailable evenings, weekends and U.S. holidays.
What is the Boating Magazine customer-service email?
Current subscribers can email MarineCS@Firecrown.com.
Is 1-407-628-4802 still Boating Magazine’s customer-service number?
That number appears in older listings associated with the magazine’s previous publishing arrangements. Boating Magazine’s current subscriber FAQ lists 1-423-888-9809.
How do I cancel Boating Magazine?
Contact subscriber customer service by phone, email or mail. If automatic renewal is enabled, you can also sign in and turn AutoRenew off so the subscription expires at the end of its current term.
Can I get a refund for a canceled Boating Magazine subscription?
Boating Magazine says eligible refunds may be issued for the remaining liability associated with unserved issues. Contact subscriber customer service to determine eligibility.
Why do I have a FLY-BGM charge?
Boating Magazine says the card descriptors BOATINGMAG* FLY-BGM and FLY-BGM can represent Firecrown Media Boating products or subscription renewals.
How do I report a missing Boating Magazine issue?
Contact subscriber customer service at 1-423-888-9809 or MarineCS@Firecrown.com and identify the missing issue.
Who owns Boating Magazine?
Boating Magazine is part of Firecrown Media’s marine publishing portfolio.
Where is Firecrown Media headquartered?
Firecrown Media’s current headquarters is at 405 Cherry Street, Chattanooga, Tennessee 37402.
Related Boating Magazine Resources
Why Trust CustomerServiceNumbers.com?
CustomerServiceNumbers.com has helped consumers locate customer-service information and share customer-service experiences since 2004. The site is independent and is not owned or operated by Boating Magazine, Firecrown Media, Bonnier Corporation, a subscription processor or another marine publication.
Share Your Boating Magazine Customer Service Experience
If you contacted Boating Magazine about a subscription, renewal, automatic-renewal charge, missing issue, damaged issue, mailing-address change, digital edition, billing dispute, cancellation or refund request, describe what happened, how you contacted customer service, how Firecrown responded and whether the issue was resolved.
Privacy warning: Do not publish your subscription account number, full mailing address, telephone number, private email address, payment-card information, digital account password or private customer-service correspondence containing personal information in a public review.
Customer Service Information Disclaimer
CustomerServiceNumbers.com is an independent consumer-information and review website and is not affiliated with Boating Magazine, Firecrown Media, Bonnier Corporation, a subscription processor or another marine publication. CustomerServiceNumbers.com cannot access subscriptions, change addresses, replace missing issues, stop automatic renewal, cancel subscriptions, issue refunds, correct billing or provide digital-edition access on behalf of Boating Magazine. Phone numbers, support hours, subscription prices, renewal terms, mailing addresses and publisher information can change. Verify important information through Boating Magazine’s official subscriber-support resources.