Canon Customer Service: Cameras, Printers, Repairs and Warranty Help

Eric Strand

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Canon customer service can help with cameras, lenses, printers, scanners, drivers, wireless setup, product registration, repairs, warranties, Canon Online Store orders, CarePAK plans, ink subscriptions and other product concerns.

For supported consumer products, call Canon U.S.A. at 1-800-652-2666, also known as 1-800-OK-CANON. Canon currently lists Monday-Friday support hours of 9 AM to 6 PM Eastern Time for many consumer cameras, lenses, printers and related products, excluding holidays.

Some Canon products require the customer to sign in to a MyCanon account and register the product before telephone, online or repair options are displayed.

Canon Customer Service Phone Numbers and Contacts

Canon does not currently publish one general public email address for all product-support questions. Use MyCanon, the official product-support page, telephone support or the product-specific contact form.

The corporate headquarters telephone is not the best starting point for printer setup, camera troubleshooting, repairs, returns or CarePAK claims.

Choose the Correct Canon Support Route

  • EOS camera, lens or flash: Call 1-800-652-2666 or register the product in MyCanon.
  • PIXMA, MAXIFY, IVY or SELPHY printer: Register the printer and view the support options shown in MyCanon.
  • PIXMA Pro or imageCLASS printer: Call 1-800-652-2666.
  • PowerShot camera, VIXIA camcorder or CanoScan scanner: Sign in to MyCanon to check current support eligibility.
  • imageFORMULA scanner or selected large-format printer: Call 1-800-423-2366.
  • Cinema EOS: Call 1-855-246-3367.
  • Canon Professional Services member: Use the CPS member hotline after account verification.
  • Canon Online Store order or return: Call 1-800-385-2155.
  • Product purchased from another retailer: Contact that seller about its return policy and Canon about applicable technical or warranty support.
  • Repair, cleaning or camera-and-lens alignment: Start the request through Canon Service and Repair.
  • CarePAK PLUS claim: Confirm that the plan was purchased, activated and linked to the correct product.
  • PIXMA Print Plan billing or cancellation: Open My Subscriptions in MyCanon.
  • Replacement print head or genuine internal service part: Call 1-866-481-2569.
  • Self-repair information: Call 1-877-982-2666 before attempting a complex repair.
  • Business copier or managed-service account: Contact the Canon dealer, service contractor or Canon business-support route listed on the agreement.
  • Fake support charge: End the call or remote session, contact the payment provider and then use official Canon support.

Information to Have Before Contacting Canon

  • Product type
  • Complete model number
  • Serial number
  • Purchase date
  • Retailer or Canon Online Store order number
  • Receipt or proof of purchase
  • MyCanon account email
  • Computer or mobile-device operating system
  • Software or driver version
  • Printer connection method
  • Exact error code or message
  • Steps already attempted
  • Repair or service-request number
  • RMA number
  • CarePAK plan information
  • PIXMA Print Plan printer and subscription information
  • Previous support case details
  • The repair, return, replacement or technical resolution requested

Do not publish serial numbers, order numbers, RMA numbers, repair numbers, Wi-Fi passwords, network addresses, MyCanon login details, memory-card contents or payment information in a public review.

How to Register a Canon Product

Many Canon support options require product registration.

  1. Open the official MyCanon account page.
  2. Sign in or create an account.
  3. Select Register a Product.
  4. Enter the model and serial number.
  5. Enter the purchase date and retailer.
  6. Upload or retain the receipt when appropriate.
  7. Select the registered product to view its support options.

Product registration can help Canon display:

  • Telephone-support eligibility
  • Drivers and firmware
  • Manuals
  • Warranty information
  • Repair options
  • CarePAK activation
  • Product advisories

Registration does not automatically prove that every problem is covered by warranty.

Canon Telephone Support Hours

Canon support hours vary by product group.

Current examples include:

  • EOS cameras, lenses and flashes: Monday-Friday, 9 AM-6 PM Eastern
  • PIXMA Pro printers: Monday-Friday, 9 AM-6 PM Eastern
  • imageCLASS printers: Monday-Friday, 9 AM-6 PM Eastern
  • Projectors and binoculars: Monday-Friday, 9 AM-6 PM Eastern
  • Large-format imagePROGRAF: Monday-Friday, 9 AM-6 PM Eastern
  • imageFORMULA scanners: Monday-Friday, 8 AM-6 PM Eastern
  • Cinema EOS: 24 hours a day, seven days a week, excluding holidays
  • Canon Professional Services members: 24-hour member hotline, excluding holidays
  • Canon Online Store sales: Monday-Friday, 9 AM-9 PM Eastern
  • Rebates: Monday-Friday, 9 AM-5 PM Eastern

Check the current support page because product groups and availability can change.

Canon Online Store Orders

Call 1-800-385-2155 for help placing a direct Canon Online Store order or requesting an eligible return.

Before contacting order support, have:

  • Order number
  • Purchaser name
  • Account email
  • Billing ZIP code
  • Product and quantity
  • Order date
  • Tracking number
  • Payment amount

A Canon product purchased from Amazon, Best Buy, B&H, Walmart, Costco or another retailer is not a Canon Online Store order.

How to Track a Canon Order

Use the Canon account or official order-tracking page.

Check whether the order is:

  • Received
  • Processing
  • Partially shipped
  • Shipped
  • Delivered
  • Canceled
  • Returned

Canon orders containing several products may arrive in separate shipments.

Do not place a duplicate order until Canon confirms whether the first transaction completed.

Canon Online Store Return Policy

Canon’s current direct-store return policy requires an RMA.

For eligible defective or unopened merchandise:

  1. Contact the Canon Online Store within 14 calendar days after the order was delivered.
  2. Request a Return Merchandise Authorization number.
  3. Write the RMA clearly on the shipping package.
  4. Return the merchandise within 14 calendar days after the RMA was issued.
  5. Use a tracked and insured carrier.
  6. Keep the shipping receipt and delivery confirmation.

Original shipping and handling charges are generally not refunded unless Canon determines that the merchandise was defective.

Items identified as nonreturnable on their product pages are excluded.

Non-defective CD-ROMs and instruction manuals are not eligible for return or exchange.

A customized Build Your Bundle set must generally be returned together.

Returning Canon Products Purchased From Another Retailer

The seller’s return policy controls the retail transaction.

Contact the retailer for:

  • Return deadline
  • Exchange
  • Open-box restrictions
  • Missing package contents
  • Shipping damage
  • Refund method
  • Price adjustment

Contact Canon for:

  • Product registration
  • Technical support
  • Drivers
  • Firmware
  • Manufacturer-warranty questions
  • Factory service
  • CarePAK service when applicable

A retailer return and a Canon manufacturer-warranty claim are separate processes.

Canon Warranty Coverage

Canon warranty terms vary by product, category and market.

Review the warranty supplied with the exact:

  • Camera
  • Lens
  • Flash
  • Printer
  • Scanner
  • Projector
  • Accessory
  • Refurbished product

Many Canon U.S. consumer products include a limited warranty and a period of toll-free technical support, but coverage should not be assumed without checking the product documentation.

A warranty claim may require:

  • Product serial number
  • Proof of purchase
  • Purchase from an authorized U.S. seller
  • Inspection by Canon or an authorized facility
  • Return of the product

Common Canon Warranty Exclusions

A limited warranty may exclude or restrict coverage for:

  • Accidental damage
  • Drops
  • Liquid exposure
  • Sand, dirt or environmental damage
  • Misuse
  • Improper storage
  • Normal wear
  • Consumable ink, toner or batteries
  • Damage from non-Canon accessories or supplies
  • Unauthorized modification
  • Damage caused by self-repair
  • Gray-market products
  • Counterfeit products or parts

Ask Canon to identify the applicable warranty term when coverage is denied.

Canon Gray-Market Products

A gray-market product may be a genuine Canon product intended for sale in another country or region.

Possible differences include:

  • Different warranty coverage
  • No Canon U.S.A. warranty
  • Different power accessories
  • Foreign manuals or software
  • Different model designations
  • Unavailable U.S. parts or service
  • Seller-provided warranty instead of Canon coverage

Before buying:

  • Confirm that the seller is an authorized Canon U.S.A. dealer.
  • Ask whether Canon U.S.A. warranty coverage applies.
  • Check the model and serial number.
  • Review the written return policy.

A lower price may reflect the absence of U.S. warranty support.

How to Start a Canon Repair

  1. Sign in to MyCanon.
  2. Register the product if necessary.
  3. Select Request a Service or Repair.
  4. Describe the problem.
  5. Review the warranty and repair options.
  6. Obtain the service-request or RMA information.
  7. Follow Canon’s packing instructions.
  8. Ship the product using tracking and insurance.
  9. Monitor the repair through MyCanon.
  10. Review any out-of-warranty estimate.
  11. Approve or decline paid service.
  12. Inspect the product when it is returned.

Do not mail a camera, lens, printer or scanner directly to One Canon Park without a service authorization.

Preparing a Camera or Lens for Canon Repair

Follow the instructions supplied with the repair authorization.

Before shipping:

  • Back up photographs and settings when possible.
  • Remove memory cards unless Canon specifically requests one.
  • Remove unrelated accessories.
  • Record the serial number.
  • Photograph the product’s condition.
  • Use secure protective packaging.
  • Include only the items Canon requests.
  • Keep the tracking number.

Do not send irreplaceable photographs or unnecessary personal data with a repair.

Canon Repair Estimate or Out-of-Warranty Charge

A repair estimate may include:

  • Parts
  • Labor
  • Cleaning
  • Alignment
  • Shipping
  • Tax
  • Unrepaired-product return fee when applicable

Before approving:

  1. Ask whether warranty or CarePAK applies.
  2. Ask which parts will be replaced.
  3. Ask whether the repair has its own service warranty.
  4. Compare the estimate with replacement cost.
  5. Confirm what happens if the repair is declined.
  6. Request the decision in writing.

Canon Repair Status Has Not Changed

Check:

  • Carrier delivery confirmation
  • MyCanon service status
  • Email and spam folders
  • Whether Canon is waiting for estimate approval
  • Whether a part is backordered
  • Whether Canon requested additional information

Contact Canon with the service-request number if tracking shows delivery but the repair is not visible after normal intake processing.

Canon Genuine Parts and Self-Repair

Call 1-866-481-2569 for genuine Canon replacement service parts that Canon makes available for direct purchase.

Call 1-877-982-2666 for self-repair information.

Canon warns that complex electronic repair can create risks involving:

  • Electrical shock
  • Fire
  • Personal injury
  • Battery damage
  • Loss of data
  • Reduced product performance
  • Future repair ineligibility

Damage caused by an unauthorized repair may not be covered by Canon’s limited warranty.

Canon CarePAK PLUS

CarePAK PLUS is an optional service plan for eligible products.

Depending on the plan, coverage can include:

  • Accidental drops
  • Spills
  • Power surges
  • Normal wear and tear
  • Canon parts and labor
  • Equivalent replacement at Canon’s discretion
  • Two-way shipping
  • Image recovery for eligible products

CarePAK PLUS generally must be purchased within 90 days after the Canon product was purchased from Canon or an authorized U.S. dealer.

The plan must be activated before service is requested.

Keep:

  • Product receipt
  • CarePAK receipt
  • Activation code
  • Activation confirmation
  • Covered product serial number

CarePAK does not cover every product, event or form of damage. Abuse, misuse and fraud are excluded.

CarePAK Claim Is Not Showing in My Account

Check:

  • Whether the plan was activated
  • Whether the correct Canon account was used
  • Product serial number
  • CarePAK activation code
  • Product purchase date
  • Plan purchase date
  • Whether the product was purchased from an eligible U.S. seller

Call 1-833-227-3725 when the plan cannot be located or connected with the product.

Canon Printer Support

Printer problems may involve:

  • Installation
  • Wi-Fi setup
  • Driver compatibility
  • Paper jams
  • Ink recognition
  • Toner recognition
  • Print-head errors
  • Blank pages
  • Color or alignment problems
  • Scanning
  • Mobile printing
  • Firmware updates
  • Subscription ink

Register the printer and search by the complete model number.

A PIXMA TS-series printer, imageCLASS laser printer and imagePROGRAF professional printer may have different support routes.

Canon Printer Will Not Connect to Wi-Fi

Before contacting support:

  1. Confirm the exact printer model.
  2. Restart the printer, router and computer or mobile device.
  3. Confirm the Wi-Fi network name.
  4. Check whether the printer supports the router’s frequency and security settings.
  5. Place the printer closer to the router temporarily.
  6. Download the current setup software from Canon.
  7. Remove an incomplete printer installation.
  8. Record the error code.

Do not give a Wi-Fi password or remote computer access to an unsolicited caller.

Canon Printer Driver or Software Download

Download drivers only from the official Canon support website.

  1. Go to Canon Product Support.
  2. Enter the complete model number.
  3. Select Software and Drivers.
  4. Confirm the operating system.
  5. Download the appropriate installer.
  6. Review Canon’s installation instructions.

Avoid sponsored search results that advertise a separate “Canon driver support” company.

Official Canon support does not require an unrelated computer-security subscription to install a printer driver.

Canon Printer Error Code

Record:

  • Complete error code
  • Message displayed
  • Printer model
  • Computer or device
  • Connection method
  • What happened immediately before the error

Search Canon’s official knowledge base before resetting the printer or replacing parts.

Repeatedly unplugging a printer or clearing an error without addressing the cause can create additional problems.

Canon Ink or Toner Is Not Recognized

Check:

  • Correct cartridge number
  • Packaging and protective tape removal
  • Installation position
  • Electrical contacts
  • Printer firmware
  • Whether the cartridge is a PIXMA Print Plan cartridge
  • Whether the PIXMA Print Plan subscription is active

A subscription cartridge may stop working after the associated PIXMA Print Plan is canceled.

Non-Canon ink or toner can have different troubleshooting and warranty implications.

PIXMA Print Plan Customer Service

PIXMA Print Plan is a subscription service based on the number of pages printed.

The plan can include:

  • Monthly page allowance
  • Rollover pages on applicable plans
  • Overage charges
  • Automatic ink monitoring
  • Shipment of special subscription cartridges

The enrolled printer must stay connected to the internet so Canon can monitor ink levels and arrange cartridge delivery.

Keep the shipping address and payment card current in MyCanon.

How to Cancel PIXMA Print Plan

  1. Sign in to MyCanon.
  2. Open My Subscriptions.
  3. Select See My Printers under PIXMA Print Plan.
  4. Select Manage Plan.
  5. Choose the cancellation option.
  6. Save the confirmation.

Cancellation takes effect at the end of the current billing cycle.

Canon does not provide refunds for unused monthly or rollover pages in the final plan period.

Removing the printer from the internet, removing a cartridge or simply not printing does not cancel the subscription.

After cancellation:

  • PIXMA Print Plan cartridges stop functioning.
  • The printer can continue using separately purchased non-subscription cartridges.
  • Unused pages are forfeited.

PIXMA Print Plan Charged Me After Cancellation

Check:

  • Cancellation date
  • End of the billing period
  • Overage pages from the prior period
  • Whether the cancellation was completed in MyCanon
  • Whether more than one printer or plan is enrolled
  • Cancellation confirmation

Contact Canon with the subscription and billing details. Contact the card issuer promptly if a completed transaction remains unauthorized.

Canon Camera or Lens Problem

Camera and lens concerns can involve:

  • Autofocus
  • Exposure
  • Sensor spots
  • Error codes
  • Memory-card errors
  • Overheating
  • Battery or charging
  • Lens communication
  • Image stabilization
  • Firmware
  • Physical damage

Before contacting support:

  1. Record the exact model and serial number.
  2. Install a fully charged genuine or compatible battery.
  3. Test another supported memory card when safe.
  4. Record the error message.
  5. Check the current firmware.
  6. Test another lens or camera body when available.
  7. Preserve sample files privately.

Do not upload private photographs publicly as part of a complaint.

Canon Camera and Lens Alignment Service

Canon offers an alignment service for eligible camera-and-lens combinations.

This may be useful when:

  • Autofocus appears consistently in front of the subject.
  • Autofocus appears consistently behind the subject.
  • A particular camera-and-lens combination is inconsistent.
  • Professional calibration is needed.

Document the issue with controlled test images before requesting service.

Alignment is different from repairing physical damage or cleaning the image sensor.

Canon Product Advisory or Recall

Check Canon’s official Product Advisories page when a product has:

  • Unexpected overheating
  • Battery issue
  • Safety warning
  • Firmware defect
  • Free-repair announcement
  • Service notice

Match the full model and serial-number range to the advisory.

Do not assume that every problem involving the same product family is covered.

Counterfeit Canon Products and Accessories

Counterfeit products can include:

  • Batteries
  • Chargers
  • Ink
  • Toner
  • Camera accessories
  • Service parts
  • Entire cameras or lenses

Warning signs include:

  • Price far below authorized dealers
  • Misspelled packaging
  • Missing serial number
  • Poor-quality printing
  • Seller without a return policy
  • Payment requested by gift card or cryptocurrency
  • Product described as U.S. warranty without proof

Counterfeit batteries and chargers can create fire, overheating and equipment-damage risks.

Contact the seller and payment provider when authenticity is disputed.

Fake Canon Customer Support Scam

Canon warns that unauthorized websites may copy its logo, product images and support wording.

A fake support representative may:

  • Demand payment before helping with basic printer setup.
  • Ask for remote access to the computer.
  • Claim the computer has a virus.
  • Sell an unrelated security subscription.
  • Request gift cards or cryptocurrency.
  • Claim Microsoft or Apple certificates must be renewed.
  • Ask the customer to move money to a secure account.
  • Request a password or one-time code.

Canon says unauthorized support sites may charge hundreds of dollars while falsely presenting themselves as Canon.

Use only USA.Canon.com, the official Canon account and 1-800-652-2666.

What to Do After Contacting Fake Canon Support

  1. End the telephone call or chat.
  2. Disconnect remote-access software.
  3. Disconnect the computer from the internet when compromise is suspected.
  4. Change passwords from a known-safe device.
  5. Contact the bank or card issuer.
  6. Dispute unauthorized charges.
  7. Remove unauthorized software.
  8. Run trusted security scans.
  9. Review email and financial accounts.
  10. Preserve receipts, telephone numbers and messages.
  11. Report the scam to the FTC or appropriate authority.
  12. Contact official Canon support for the original product problem.

Do not pay a second company that unexpectedly promises to recover money lost to the first support scam.

Unfamiliar Canon Charge

An unfamiliar Canon-related charge may involve:

  • Canon Online Store order
  • Repair or maintenance service
  • CarePAK plan
  • PIXMA Print Plan
  • Auto Replenishment Service
  • EOS Webcam Utility subscription
  • Purchase by another authorized card user
  • Temporary payment authorization

Review:

  • MyCanon order history
  • My Subscriptions
  • Repair records
  • Email receipts
  • Household purchases

Contact Canon to identify a direct transaction. Notify the bank or card issuer promptly if the completed charge remains unauthorized.

Canon Privacy and Data Requests

Canon’s Privacy Center provides policies and request options for applicable U.S. consumers.

Requests may involve:

  • Access to personal information
  • Correction
  • Deletion
  • Cookie choices
  • Targeted advertising preferences
  • Sale or sharing opt-outs

A privacy request does not automatically:

  • Cancel an online order
  • Cancel PIXMA Print Plan
  • Close a repair case
  • Deactivate CarePAK
  • Unregister a product

Do not email identity documents or private photographs to an unofficial support address.

How to Escalate a Canon Complaint

  1. Identify the exact product and support group.
  2. Register the product in MyCanon.
  3. Call the applicable Canon support number.
  4. Provide the model, serial number and proof of purchase privately.
  5. Ask for a case or service-request number.
  6. Save support messages, photographs, estimates and tracking details.
  7. Request the warranty, return or repair decision in writing.
  8. Ask for supervisory review when the first response does not address the documented issue.
  9. Contact the retailer separately when it sold the product.
  10. Use the CarePAK escalation process when a service plan controls the claim.
  11. Use the privacy process when the complaint involves personal information.
  12. Send concise written corporate correspondence to Canon U.S.A., Inc., One Canon Park, Melville, NY 11747, when normal support remains unresolved.

The headquarters number at 1-631-330-5000 is not a substitute for technical support, the Canon Online Store, an authorized dealer or the repair department.

A review submitted to CustomerServiceNumbers.com does not contact Canon, register a product, cancel a subscription, start a repair, approve warranty coverage, issue an RMA or provide a refund.

Canon Customer Service Reviews and Complaints

CustomerServiceNumbers.com currently has no published Canon customer reviews. The current rating is 0 out of 5 based on zero reviews.

There is not enough CSN review data to identify a current positive or negative customer-service trend.

Future reviews may help readers understand experiences involving:

  • MyCanon product registration
  • Telephone technical support
  • Printer installation
  • Camera and lens support
  • Driver downloads
  • Warranty claims
  • Repair estimates
  • Canon Online Store orders
  • Returns and RMAs
  • CarePAK claims
  • PIXMA Print Plan billing
  • Fake support incidents
  • Complaint escalation

Because no Canon reviews have been submitted to CSN, statements about what customers usually praise or complain about would be speculative.

Frequently Asked Questions About Canon Customer Service

What is the Canon customer-service phone number?

Call 1-800-652-2666, also known as 1-800-OK-CANON.

What are Canon customer-service hours?

Many supported consumer product groups are available Monday-Friday from 9 AM to 6 PM Eastern Time, excluding holidays. Hours vary by product.

Does Canon provide email support?

Canon does not currently publish one general public product-support email. Available telephone, online-form and repair options are displayed through Canon support and MyCanon.

Why do I have to register my Canon product before calling?

Canon uses product registration to identify the model, warranty and available support options. Some products require an eligible registered account before telephone support is displayed.

What is the Canon Online Store number?

Call 1-800-385-2155 for direct-store sales, order and RMA assistance.

How long do I have to return a Canon Online Store order?

An RMA for eligible defective or unopened merchandise must be requested within 14 calendar days after delivery. The return must then reach Canon within the required 14-day RMA return period.

Can Canon return a camera or printer purchased from another retailer?

The retailer controls its return transaction. Canon may separately provide eligible technical or manufacturer-warranty support.

How do I start a Canon repair?

Register the product in MyCanon and select Request a Service or Repair.

How do I check a Canon repair?

Use the repair-tracking option in MyCanon with the service-request information.

What is the Canon parts number?

Call 1-866-481-2569 for genuine Canon service parts that are available for direct purchase.

What is the Canon self-repair number?

Call 1-877-982-2666.

What is CarePAK PLUS?

CarePAK PLUS is an optional Canon service plan that can include accidental-damage, normal-wear and extended-service benefits for eligible products.

How soon must I buy CarePAK PLUS?

CarePAK PLUS generally must be purchased within 90 days after the eligible Canon product was purchased.

Do I need to activate CarePAK?

Yes. Canon requires activation before service can be obtained.

How do I cancel PIXMA Print Plan?

Sign in to MyCanon, open My Subscriptions, select the enrolled printer and choose Manage Plan.

Does PIXMA Print Plan end immediately?

Cancellation normally takes effect at the end of the current billing cycle.

Can I continue using PIXMA Print Plan cartridges after cancellation?

No. Subscription cartridges stop functioning after cancellation. The printer can use separately purchased non-subscription cartridges.

Where should I download Canon printer drivers?

Download drivers only from the official Canon U.S.A. product-support page.

Does official Canon support charge hundreds of dollars for printer setup?

Canon warns that unauthorized third-party sites may charge large fees while pretending to be Canon. Use USA.Canon.com and 1-800-652-2666.

Who owns Canon U.S.A.?

Canon U.S.A., Inc. is the U.S. subsidiary of Canon Inc.

Who is the CEO of Canon U.S.A.?

Isao Kobayashi is the current president and chief executive officer of Canon U.S.A.

Where is Canon U.S.A. headquartered?

Canon U.S.A. is headquartered at One Canon Park, Melville, New York 11747.

What is the Canon headquarters phone number?

The Canon U.S.A. headquarters telephone number is 1-631-330-5000. Use product support for ordinary consumer issues.

Related Electronics and Printer Customer Service Pages

Why Trust CustomerServiceNumbers.com?

CustomerServiceNumbers.com has helped consumers locate customer-service information and share genuine support experiences since 2004. We independently organize official telephone numbers, product-support routes, repair information, warranty resources, subscription guidance and reader-submitted reviews.

We are not owned by Canon U.S.A., Canon Inc., a Canon dealer, retailer, service center, CarePAK administrator, software provider or technical-support company.

Share Your Canon Customer Service Experience

Have you contacted Canon about a camera, lens, printer, scanner, driver, wireless connection, repair, warranty claim, online-store order, CarePAK plan, PIXMA Print Plan or fake support incident?

Leave a factual review below and explain the product, support route used, approximate response time and whether the issue was resolved.

Comments are moderated. Do not include serial numbers, order numbers, RMA numbers, repair numbers, MyCanon login details, Wi-Fi credentials, network addresses, payment information, private photographs or personal information about a support representative.

Page Update Note

This Canon U.S.A. customer-service page was reviewed and fully updated on July 20, 2026.

The update confirmed the primary consumer support number, added current product-specific hours, Canon Online Store support, Cinema EOS, Canon Professional Services, parts and self-repair contacts, and clarified that some products require registration and support-eligibility verification through MyCanon.

The page now includes current Canon Online Store return requirements, product-specific warranty guidance, repair and maintenance options, CarePAK PLUS, PIXMA Print Plan cancellation, printer and camera troubleshooting, gray-market warnings, counterfeit guidance and fake technical-support scam prevention.

Unsupported customer-review claims were removed because CustomerServiceNumbers.com has not yet received a Canon review.

Last Updated: July 20, 2026

Customer Service Information Disclaimer

CustomerServiceNumbers.com is not affiliated with Canon U.S.A., Canon Inc., a Canon dealer, retailer, authorized service provider, CarePAK administrator, software company or technical-support provider. Canon does not provide support through this website.

Telephone numbers, support hours, product eligibility, warranty terms, return periods, repair procedures, subscription plans, CarePAK coverage, software compatibility, product advisories, leadership and corporate information can change. Review the current receipt, warranty, service-plan contract, MyCanon account and official Canon U.S.A. support pages.

This page cannot register a product, diagnose equipment, issue an RMA, approve warranty coverage, provide a repair estimate, recover photographs, cancel a subscription, issue a refund or determine responsibility for lost data or property damage. It is not legal, financial, cybersecurity, electrical or professional camera-repair advice.

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