Captain D’s Customer Service – Complaints And Reviews

Captain d is best fish in whole wide world

Uncomfortable with having to give telephone #–I did anyways cuz it said NEEDED. But if all I need is to print out a coupon–why the #?? Get very suspicious that with the email and #–here comes unwanted garbage that I will have to delete and try to unsubscribe to–good luck w/that. When I hit send— screen dropped down and –in bold red letters—Unable to– blah/blah—URL is blah–blah.. Doubt that my coupon will be here in 2-3 days but will hold out hope. I am guessing my survey is floating around somewheres in cyber space—not even a reply that survey was accepted and coupon is on the way–whats up with that? Heres an idea–hand out survey when in diner and customer can return to staff–get their coupon and away we/they go. Something tells me with email and telephone #–there is/will be “communications” far more than between me and Captain D’s.

trying to report an unhappy experience at Captain DS Wetumpka Al, WE eat there often, but will look and see who is taking orders next time. a server named Kahili took our order very rudely hurrying the process until it was a mess. My husband ordered two 4.99 meals with med drinks. She snatched the twenty and quickly gave him change. he hurriedly put in the pocket trying to get out of the way. We received one meal and were told they would bring out the other one. when it did not come, I went to the counter with ticket #3717. Kahili took it and loudly said and I quote ” He gonna have to come up and pay for it” I said did he not? looking at the ticket she had charged for a dinner at reg price and only one. our fault. I told her never mind we just wanted a second meal. first was cool by this time. she said “gotta come up and pay” i was very willing to pay and I just wanted to run and forget the whole thing. The husband was upset and went up to tell her he knew what he ordered, just to make it right some way. we had a friend standing there. Somebody gave him the second mea.l This was practically thrown to us. I said “thank you” she harumpted and turned her back.

truly an unhappy time.

Filled out survey several times and NO coupon. Need to fix the problem or take advertisement off back of receipt. I’m only in this state a few days so sending later will be no good to me. I am very disappointed with this matter after I completed the survey NO reward as stated that was the ONLY reason I took survey to receive coupon at the end. Very disappointed.

I’ve tried my survey ticket from last week three times with no coupon. The first one I filled was completed and said your coupon will be sent and that was last week.no coupon.

where is my validation code for the free 1 pc fish and fries. I did the survey on July 31,2014. never got email from you to confirm.

did a survey but can not print coupon for 1 piece fish and fries.