Car and Driver customer service can help with magazine subscriptions, billing, renewals, cancellations, missed issues, address changes, duplicate copies, account access and digital edition questions. Use the official subscription support options below before relying on third-party phone numbers or renewal notices.
How to Contact Car and Driver Customer Service
- Subscription customer service phone: 1-800-289-9464
- Subscription email: cdbcustserv@cdsfulfillment.com
- Manage subscription: Car and Driver subscription service
- Subscription FAQ: Car and Driver customer service FAQ
- Official website: CarandDriver.com
- Customer service mailing address: Customer Service Dept., Car and Driver, P.O. Box 6000, Harlan, IA 51593
- Editorial office: 1585 Eisenhower Place, Ann Arbor, MI 48108
- General feedback: feedback@caranddriver.com
- Letters to the editor: editors@caranddriver.com
Best Car and Driver Support Route by Issue
- Cancel a subscription: Log in to your subscription account and choose the cancellation option, or follow the cancellation instructions on your invoice.
- Renewal or automatic renewal: Check your account status online and confirm whether Continuous Service or automatic renewal is active.
- Billing or payment issue: Use the subscription portal or call 1-800-289-9464 with your account number, invoice and payment details.
- Missed or damaged issue: Report the problem through the subscription service portal after checking your account status and mailing address.
- Address change: Submit address changes as early as possible so future issues are not mailed to the wrong address.
- Duplicate copies: Contact customer service with both account numbers from the mailing labels and ask to merge the subscriptions.
- Editorial comments: Use the editorial email addresses for letters, feedback, corrections or story-related questions, not subscription problems.
Information to Have Before Contacting Car and Driver
- Subscriber name and mailing address exactly as shown on the magazine label
- Account number from the mailing label, invoice or renewal notice
- Email address connected to the subscription
- Invoice, renewal notice or order confirmation
- Payment date and amount, if you are asking about billing
- Issue month for a missed, late, damaged or duplicate issue
- Cancellation confirmation or prior support case details, if available
Car and Driver Cancellations, Renewals and Billing
Car and Driver subscription issues are usually handled through the magazine customer-service portal, email or the phone number above. If you are cancelling, save a screenshot or written confirmation showing the date of your request and whether any refund is due for unmailed issues.
If you see a Car and Driver or Hearst-related charge you do not recognize, check your email, magazine label, renewal notice and bank statement. The charge may involve a subscription renewal, gift subscription, bundled magazine offer or account created through a third-party seller.
Missed Issues, Address Changes and Delivery Problems
For a missed issue, verify your account status, payment status and mailing address before contacting customer service. Address changes may need to be submitted well before the issue cover date, so make changes early when you move.
If issues arrive damaged, keep the mailing label and note the issue month. If you receive duplicate copies, compare the account numbers on each mailing label before contacting customer service.
Car and Driver Reviews and Complaints
CustomerServiceNumbers.com does not currently show visible Car and Driver customer reviews on this page. There is not enough CSN review data yet to identify reliable complaint trends or calculate a meaningful customer-service rating.
Helpful review topics may include cancellation difficulty, renewal billing, missed issues, delivery problems, duplicate accounts, digital edition access, phone wait times, email response times and whether Car and Driver resolved the problem.
Privacy, Billing and Scam Warnings
- Do not post your full mailing address, account number, invoice number, email address, phone number or payment details in a public review.
- Use official Car and Driver or Hearst subscription links before entering payment information.
- Be cautious with third-party renewal notices, sweepstakes offers or mailers that look like invoices but may come from a subscription agent.
- If you believe a charge is unauthorized, contact Car and Driver or Hearst first when possible, then follow your card issuer’s dispute process if needed.
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Customer Service Information Disclaimer
CustomerServiceNumbers.com is not affiliated with Car and Driver, Hearst Magazines or Hearst Communications, Inc. Car and Driver does not provide customer support through this website. Contact information is provided to help consumers reach the company directly, and reviews reflect the experiences and opinions of individual contributors.