How to Contact Brother International Customer Service
Phone Number: 1-800-284-4329
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I recently bought a MFC-L8600 color laser printer. On Oct. 19th I had some questions about the installation for the Windows 10 driver. After about an hour wait I got a girl in Dominican Republic guide me thru the installation process. All of a sudden, almost at the end of the installation she told me to wait a few minutes. I waited about 35 minutes and she never returned to the phone. I had to call back. I started the whole process again, another 40 minutes gone. All in all almost three hours. HORRIBLE CUSTOMER SUPPORT SERVICE!!
Am beyond frustrated. Tech support/service does not meet standards of Apple or HP…not even. There are multiple phone numbers to contact and they ALL refer to a foreign country to service centers where the “techs” speak a form of English that creates huge barriers in understanding AND the background noise in these centers makes it all the more difficult to communicate. On yet another call yesterday, “Peter” took my information and promised to call back in 5-10 minutes with an answer. Like that never happened. Will never buy another Brother product again.
my printer ic ok,but this printer did not received 180gsm photo paper&150gsm photo paper.print quality is not satisfied me.i did not no what ic customar care care no.so please help me.
I have had several problems with my brother all- in – one shortly after purchasing it. It always seemed to need cleaning even after only using it to print up 4 sheets of paper. The cleaning uses up all the ink which forces you to
buy more ink cartridges, which are expensive. The process continues . I’m always having other problems as well.
To me it was a waste of money buying this all in one from Brother. As commented on other posts, you can barely
understand them to fix the problem. Not worth the price.
They left me on hold for over a half hour and still had no solution to my printer. Never buy Brothers
Save your time and money