How To Contact BrainPop Customer Service
Brain Pop and Brain Pop Jr. are educational gaming sites that make learning fun for kids.
BrainPOP Customer Service
71 W 23rd St., 17th Fl.
New York, New York 10010
Phone Number: 1-212-689-9923
Fax Number: 1-866-867-6629
Email Address: info@brainpop.com
2 Responses
I would like to inform you that this company renewed without your consent, without you notify to notice that your subscription is coming to an end. Brainpop will be charged directly on your credit card without notice. I find this approach inadequate. In addition, I try to contact them for 2 weeks by email and telephone to cancel my subscription and get a refund. I have not yet answer till now. BE VIGILANT!
MY USER NAME: carolinefrigon (brainpop-français, canada)
J’aimerais vous aviser que cette compagnie renouvele sans votre consentement et ce, sans vous aviser au préavis que votre abonnement tire à sa fin. Brainpop prélève le montant directement sur votre carte de crédit sans avis. Je trouve cette façon de procéder inadéquate. De plus, j’essaie de les contacter depuis 2 semaines par email et par téléphone pour canceller mon abonnement et me faire rembourser. Je n’ai toujours pas eu de réponse jusqu’à maintenant. SOYEZ VIGILANT!!!!!!
NOM UTILISATEUR: carolinefrigon (brainpop-français, canada)
BRAIN POP JR. THIS IS TO INFORM YOU THAT I WILL CANCEL MY SUBSCRIPTION EFFECTIVE TODAY –7/31/2014.. ALSO I WISH TO TELL YOU THAT MY SUBSCRTION HAS BEEN AUTOMATICALLY RENEWED WITHOUT NOTICING ME. MY USER NAME FOR THE SUBSCRIPTION IS ELSIEWONG 10 ANY FURTHER UNNOTIFIED RENEWAL WILL NOT BE PAID .YOUR IMMEDIATE REPLY IS REQUESTED.
PLEASE NOTE THAT MY INITIAL SUBSCRIBTION WAS ON 8/23/2011