Reach Lexmark Customer Service – Reviews And Complaints

Lexmark, I have a Lexmark X5650: Ink ran out purchased new set of cartridges from Walmart. One of the cartridges is No good don’t know which one it tells me cartridge error. So I returned to Walmart the clerk tells me I can’t return because they are opened. Well how could I install if I can’t open them! Ugh! She tells me I have to call Lexmark to see what the problem is. Lexmark doesn’t answer the phone.

Lexmark, I am in the rewards program and have purchased Many ink cartridges. The most recent one I purchased is already fading. I call to see if they would send me a new one and I was transferred three times and the lady that was supposed to help me put me through one hoop after another. She was rude and I could hardly understand her. All I wanted was a replacement black cartridge. I finally said forget it…and I’ll never call again. I hung up and no one bothered to call back either. This company does not care. They will only sell ink cartridges to you. UGH

Lexmark, I own a Lexmark laser printer E260A11A. The price of the toner is outrageous. It was $124.00 at Office Depot yesterday. The company wants you to go green and send in the empty cartridges. They then resell them without giving you a discount. What a rip off!

My Lexmark Cartridge only printed 10 pages and then ran out of ink. This was the third “short lived” cartridge I bought. For what we pay for these cartridges, I should be able to print way more than 10 pages!!! Called to request a complimentary cartridge sent to me and was on hold with Lexmark Co. for 25 minutes and no one got back to me. Customer Service is very unsatisfactory. Guess I will have to buy ANOTHER cartridge on my own, since Lexmark is not interested in giving satisfactory customer service. I am very disappointed in this company and the lack of handling of my reasonable request for them to stand behind their product. I never judge a company if I have a problem with their product, I judge them by how they handle the problem when brought to their attention. with Lexmark, I am not a satisfied customer with the ink cartridge and a zero response from them.

I bought Lexmark 100 3 ink multipack cartridges for the Prospect Pro205 printer.

Cartridges are somewhat different from originals and do not fit into the printer.

I can not get a satisfactory answer from Lexmark what to do even though it is Lexmark cartridge, but since I bought it from Amazon I can not return it because Amazon sent me what I ordered and there is nothing physically wrong with cartridges.