How To Contact Levolor Customer Service
Levolor is a famous manufacturer of window blinds, shades, window treatments, draperies, and drapery hardware.
Levolor Customer Service
4110 Premier Drive
High Point, NC 27265-8343
Main OfficePhone Number: 1-336-812-8181
Fax Number: n/a
Email Address: firstname.lastname@example.org
I have 23 windows in my house. All Levolor. After calling Lowe’s for support I was given the 800 number for Levolor. There is no authorized service agency or factory representative in Texas.
The blinds need repair. I was told by customer service that since my blinds were installed in1993 that they no longer made parts for the 2-1/2 white wooden blinds.
I will pass the word that customers should select another brand, one that supports their product.
I was told by Fed Ex that my return of a large cellular shade had been delivered to you on Sept. 15, 2015. Today it is October 9, 2015 and I have heard nothing from you since the day I talked with customer service (Tomika Edwards) on Sept. 4, 2015. Three days ago, I emailed an inquiry to your Ogden, UT office. We are wondering when we can expect a repaired or replacement shade, as guaranteed.
(As I was writing the above comment, I was holding the phone line for a customer service rep., who finally answered after 17 minutes. She informed me that her office in N.C. does the all the customer service communication, including overseeing orders and expediting delivery for your Ogden headquarters because you are not able to do it. Please tell me why there is such a disparity in your services.
I am looking for the signature series a double curtain rod the Heritage. Do you know where I can buy this rod.