Home Depot Customer Service – Complaints And Reviews

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Before shopping at The Home Depot for your home improvement needs, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. The Home Depot is a major American retailer specializing in home improvement products, tools, building materials, and appliances.

How to Contact The Home Depot

You can reach The Home Depot customer service using the following details:

  • Phone Number (Customer Support): 1-800-466-3337 (1-800-HOME-DEPOT)
  • Email Support: The Home Depot does not offer a direct email for customer support; customers are encouraged to use the online contact form available on their website.
  • Chat: Available on The Home Depot website during business hours.
  • Customer Service Hours: Support is available Monday to Sunday, 6 AM to 2 AM (ET).
  • Corporate Address: The Home Depot, 2455 Paces Ferry Road NW, Atlanta, GA 30339, USA
  • Website: https://www.homedepot.com/

The Home Depot Customer Support Reviews and Complaints

When considering shopping at The Home Depot for your home improvement projects, it’s helpful to review their customer service feedback. The Home Depot competes with other major home improvement retailers such as Lowe’s, Menards, Ace Hardware, and True Value. Customer reviews often highlight the wide range of products available at The Home Depot, including both well-known brands and exclusive items. Many customers appreciate the convenience of online shopping, in-store pickup, and the helpfulness of the store associates. However, some complaints focus on issues related to order fulfillment, delivery services, and the responsiveness of customer support.
Comparing The Home Depot with other home improvement retailers like Lowe’s, Menards, Ace Hardware, and True Value can help you determine which store offers the best combination of product variety, pricing, and customer support for your home improvement needs.

Customer Service Numbers Disclaimer

At CustomerServiceNumbers.com, we also provide a rating, review, and comment section where you can leave your own review.

Note: This website listing is not associated with The Home Depot. The information and the reviews are a service provided by CustomerServiceNumbers.com.

Home Depot employment - Why can't I get clearance to work

May 15, 2018

I am faxing a resume to Home depot I was a temporary employee Mary will not give me clearance to work

Avatar for vincent R
vincent R

Home Depot Kitchen designe they promised but never delivered our design

March 25, 2015

Kitchen design. We went to the Huntington Beach, Ca Home Depot on Magnolia on March 4th to inquire about a new kitchen. The salesperson promised a design in 3-4 days. Following a March 10th phone call reminder, we were promised “something” by the 13th. We did get a design by the 14th. We went in on the 15th to review and make updates. We also selected a countertop. We were promised an update by the 18th. A reminder email was sent on the 21st but we have not heard back. Some might find it acceptable and contribute to a trusting business relationship. We do not!

Avatar for Karmon
Karmon

Very Satisfied With Home Depot

September 27, 2014

I purchased a built in microwave that fits over the range and a dishwasher from Home Depot 10 yrs ago. Have not had a problem with the appliances or the store. The price was ver affordable and beat Lowes all together. My experience was good and I intend to keep shopping there. The staff was very helpful and friendly. I shop there all the time. We are satisfied customers!!!!

Avatar for Lois
Lois
2.4
2.4 out of 5 stars (based on 866 reviews)

Home Depot employment - Why can't I get clearance to work

May 15, 2018

I am faxing a resume to Home depot I was a temporary employee Mary will not give me clearance to work

Avatar for vincent R
vincent R

Home Depot Kitchen designe they promised but never delivered our design

March 25, 2015

Kitchen design. We went to the Huntington Beach, Ca Home Depot on Magnolia on March 4th to inquire about a new kitchen. The salesperson promised a design in 3-4 days. Following a March 10th phone call reminder, we were promised “something” by the 13th. We did get a design by the 14th. We went in on the 15th to review and make updates. We also selected a countertop. We were promised an update by the 18th. A reminder email was sent on the 21st but we have not heard back. Some might find it acceptable and contribute to a trusting business relationship. We do not!

Avatar for Karmon
Karmon

Very Satisfied With Home Depot

September 27, 2014

I purchased a built in microwave that fits over the range and a dishwasher from Home Depot 10 yrs ago. Have not had a problem with the appliances or the store. The price was ver affordable and beat Lowes all together. My experience was good and I intend to keep shopping there. The staff was very helpful and friendly. I shop there all the time. We are satisfied customers!!!!

Avatar for Lois
Lois
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