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CareCredit Customer Service – Complaints And Reviews

1-866-893-7864

Before using CareCredit for your healthcare financing needs, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. CareCredit is a healthcare credit card that helps individuals pay for medical expenses, including dental, veterinary, cosmetic, and wellness services.

How to Contact Care Credit Customer

You can reach CareCredit customer service using the following details:

  • Phone Number (Customer Support): 1-866-893-7864
  • Email Support: CareCredit does not provide a direct email for customer support; customers are encouraged to use the secure messaging option available through their CareCredit online account.
  • Chat: Available through the CareCredit website during business hours.
  • Customer Service Hours: Support is available Monday to Friday, 8 AM to 12 AM (ET); Saturday, 9 AM to 6 PM (ET).
  • Corporate Address: CareCredit, Synchrony Bank, P.O. Box 965036, Orlando, FL 32896-5036, USA
  • Website: https://www.carecredit.com/

CareCredit Customer Support Reviews and Complaints

When considering using CareCredit for healthcare financing, it’s helpful to review customer service feedback. CareCredit competes with other healthcare financing options such as Wells Fargo Health Advantage, UnitedHealthCare, United Medical Credit, and Prosper Healthcare Lending. Customer reviews often highlight the convenience of using CareCredit to manage healthcare costs, particularly for services not covered by insurance. Many customers appreciate the promotional financing options that allow for interest-free payments if the balance is paid within a specific period. However, some complaints focus on issues related to high-interest rates if balances are not paid off within the promotional period, the impact on credit scores, and the responsiveness of customer support, particularly with billing disputes or account management.
Comparing CareCredit with other healthcare financing options like Wells Fargo Health Advantage, United Medical Credit, and Prosper Healthcare Lending can help you determine which provider offers the best combination of financing terms, flexibility, and customer support for your healthcare needs.

Customer Service Numbers Disclaimer

At CustomerServiceNumbers.com, we also provide a rating, review, and comment section where you can leave your own review.

Note: This website listing is not associated with CareCredit or Synchrony Bank. The information and the reviews are a service provided by CustomerServiceNumbers.com.

Watch out Care Credit will charge you all the interest if you don't pay

July 12, 2023

I agree with them I didn’t read the small print about interest if you don’t pay by the end of the term They charged me over 700.00 in interest I had to pay 900.00 in one week or they would charge me interest so I closed the account and am paying monthly do not get this card unless you want to pay high interest I used it for dental work which my dentist recommended I am sorry I ever got this card Better to get small loan from bank or save up for pets or dental work.

Avatar for Judy
Judy
2.4
2.4 out of 5 stars (based on 884 reviews)

Watch out Care Credit will charge you all the interest if you don't pay

July 12, 2023

I agree with them I didn’t read the small print about interest if you don’t pay by the end of the term They charged me over 700.00 in interest I had to pay 900.00 in one week or they would charge me interest so I closed the account and am paying monthly do not get this card unless you want to pay high interest I used it for dental work which my dentist recommended I am sorry I ever got this card Better to get small loan from bank or save up for pets or dental work.

Avatar for Judy
Judy
CustomerServiceNumbers.com