Conagra Brands customer service assists consumers with complaints about frozen meals, vegetables, snacks, baking products, condiments and other packaged foods. The company was formerly known as ConAgra Foods, and many consumers still use that name when searching for product support.
Contact Conagra Consumer Care about spoiled food, foreign objects, damaged packaging, missing meal components, ingredients, allergens, recalls, coupons, replacements, refunds and product availability.
- United States: 1-877-266-2472, also written as 1-877-CONAGRA
- Canada: 1-800-461-4556
- Text support: Text CAG to 1-800-280-0301
- Online Consumer Care: Contact Conagra Brands
- Current brands: Conagra brand directory
- Official website: ConagraBrands.com
Is Conagra Foods Now Conagra Brands?
Yes. The company currently operates as Conagra Brands, Inc. Older packaging, reviews and online references may use ConAgra Foods or ConAgra.
Consumers searching for the former Conagra Foods customer-service department should use the current Conagra Brands Consumer Care channels.
Which Products Does Conagra Consumer Care Support?
Conagra’s portfolio includes numerous grocery brands. Examples include:
- Banquet
- Birds Eye
- Duncan Hines
- EVOL
- Gardein
- Healthy Choice
- Hunt’s
- Hungry-Man
- La Choy
- Marie Callender’s grocery products
- Orville Redenbacher’s
- PAM
- P.F. Chang’s Home Menu grocery products
- Reddi-wip
- Ro-Tel
- Snack Pack
- Slim Jim
- Udi’s
- Vlasic
- Wish-Bone
Brand ownership can change. Check the manufacturer information and consumer-service number printed on the package before contacting Conagra. Restaurant complaints involving Marie Callender’s or P.F. Chang’s should normally go to the restaurant operator unless the complaint concerns a Conagra-produced grocery item.
Conagra Customer-Service Hours
Conagra’s current Consumer Care portal does not prominently publish a fixed schedule for telephone representatives. Call during ordinary weekday business hours or submit the online form when the telephone department is closed.
The online Consumer Care portal and text channel can accept information outside regular business hours, although a response may not arrive until a business day.
What Information Should I Have Before Contacting Conagra?
Keep the package until Conagra explains whether it is needed. Gather as much of the following information as possible:
- Exact brand and product name
- Package size and variety
- UPC or barcode
- Lot, batch or production code
- Best-by, use-by or expiration date
- USDA establishment number, when one appears on the package
- Store name and location
- Purchase date and price
- Receipt or order confirmation
- Photographs of the food and package
- Description of the problem
- Storage and preparation details
- Whether anyone consumed the product
- Previous Consumer Care case number
Production codes may appear near the package seal, on the bottom of a carton, beside the best-by date or on an interior package. Photograph the entire code before discarding anything.
How to Report a Bad Conagra Product
- Stop using the product if it appears contaminated, spoiled or unsafe.
- Photograph the food before moving or disposing of it.
- Photograph the front and back of the package, UPC, date and production code.
- Keep the receipt when available.
- Place the product away from other food and prevent anyone else from consuming it.
- Call Conagra Consumer Care or submit the online form.
- Ask for a case or reference number.
- Follow Conagra’s instructions concerning storage, return or disposal.
Do not mail food, packaging or a foreign object unless Conagra provides specific shipping instructions.
Foreign Objects or Packaging Material
Stop eating the product if it contains glass, metal, hard plastic, wood, an insect or another unexpected object that could cause injury.
Photograph the object where it was found, retain the package and place the object and remaining food in a secure container. Contact Conagra promptly and explain whether anyone was injured.
Seek appropriate medical attention for an injury. Do not wait for a customer-service response when urgent care is needed.
Frozen, Thawed or Improperly Sealed Products
Report a frozen meal or vegetable product when:
- The carton or inner package was open or damaged.
- The food appeared thawed and refrozen.
- The package was leaking or swollen.
- A tray, sauce pouch or meal component was missing.
- The food had an unusual color, odor or texture.
- The product was spoiled before its printed date.
- The preparation directions appeared incorrect or incomplete.
Tell Conagra how the product was transported, stored and prepared. Also contact the retailer when the problem may have resulted from store refrigeration, delivery handling or freezer failure.
Ingredients, Allergens and Nutrition Questions
Read the complete ingredient statement and allergen declaration on the package every time you purchase a product. Recipes, suppliers and manufacturing arrangements can change.
Contact Consumer Care when:
- An ingredient is unclear.
- The allergen statement appears incomplete or inconsistent.
- The wrong inner package may have been placed in the carton.
- You need product-specific cross-contact information.
- The nutrition panel differs from another package or online listing.
- You have questions about gluten, dairy, eggs, soy, nuts or another ingredient.
Provide the complete product name and production code because different sizes or varieties may use different ingredients.
Conagra Product Recalls
A recall usually applies only to specific products, package sizes, UPCs, establishment numbers, production codes and dates. Another product carrying the same brand name is not automatically recalled.
Check the exact package information against:
- FDA recalls and safety alerts
- USDA FSIS recalls and public-health alerts
- The retailer’s recall notice
- Conagra Consumer Care
Follow the instructions in the specific recall announcement. Consumers may be directed to discard the item, return it to the retailer or contact Conagra.
Reporting a Conagra Food-Safety Problem
The correct government agency depends on the type of food involved.
Meat, Poultry and Processed Egg Products
Many frozen meals containing meat or poultry are regulated by the USDA Food Safety and Inspection Service.
- USDA Meat and Poultry Hotline: 1-888-674-6854
- Published hours: Monday through Friday, 10 a.m. to 6 p.m. Eastern Time
- Report a problem with meat or poultry
Other Packaged Foods
FDA-regulated products can be reported through the FDA’s food-complaint system.
- FDA food complaint number: 1-888-723-3366, also written as 1-888-SAFEFOOD
- Report a product problem to the FDA
If you are uncertain which agency regulates the product, check the inspection legend on the package, review the recall notice or contact Conagra Consumer Care.
Possible Foodborne Illness
Seek medical care when symptoms are serious, persistent or involve a child, older adult, pregnant person or someone with a weakened immune system.
Keep a private record of:
- The exact food consumed
- When it was eaten
- When symptoms began
- Who else ate the product
- Package and production codes
- Medical visits or test results
A public review should not contain diagnoses, medical records, insurance information or other sensitive health details.
Conagra Coupons, Replacements and Refunds
Conagra may offer a replacement coupon, reimbursement or another adjustment after reviewing a documented complaint. A particular remedy is not guaranteed.
Be prepared to provide the product codes, receipt, amount paid and mailing information through a private official channel. Ask the representative:
- Whether a case number has been created
- What resolution has been approved
- Whether the product must be retained
- When a coupon or reimbursement should arrive
- How to follow up if it does not arrive
The retailer may also have a return or satisfaction policy. Contact the store when the complaint concerns the purchase transaction, delivery, pricing or refrigeration at the location.
Missing or Discontinued Conagra Products
A product may be unavailable because it is temporarily out of stock, distributed only in certain markets, renamed, repackaged or discontinued.
Before contacting Consumer Care:
- Check several nearby stores.
- Search under the complete product and flavor name.
- Ask a retailer whether it can order the item.
- Check whether the package design has changed.
- Use an official brand product locator when available.
Conagra can explain whether a product remains in production, but individual retailers normally decide which products to stock.
How to Escalate an Unresolved Conagra Complaint
- Start with Conagra Consumer Care at 1-877-266-2472 or the official contact portal.
- Provide the product name, codes, photographs and receipt.
- Request and record the case number.
- Write down the date, representative and promised resolution.
- Follow up through the same Consumer Care channel.
- Ask for supervisor review when the initial response does not address the complaint.
- Contact the retailer when it controls the purchase refund or product storage.
- Report a serious safety issue to the FDA, USDA or local health department when appropriate.
State the resolution you are requesting, such as an investigation, explanation, coupon, replacement or reimbursement.
Conagra Corporate Contact Information
The corporate office is not the best starting point for a damaged product, refund, coupon or ingredient question. Those matters should go to Consumer Care.
222 W. Merchandise Mart Plaza
Suite 1300
Chicago, IL 60654
General corporate number: 1-312-549-5000
Avoid Conagra Customer-Service Scams
Use telephone numbers printed on the package or published on Conagra’s official websites. Conagra may need a mailing address to send an approved coupon, but sensitive information should be provided only through an official private channel.
Conagra Customer Service Frequently Asked Questions
What is the Conagra customer-service phone number?
U.S. consumers can call 1-877-266-2472, also written as 1-877-CONAGRA.
Can I text Conagra Consumer Care?
Yes. Conagra currently instructs U.S. consumers to text CAG to 1-800-280-0301.
What is Conagra’s Canadian customer-service number?
Canadian consumers can call 1-800-461-4556.
Is Conagra Foods the same company as Conagra Brands?
Conagra Brands is the current company name. ConAgra Foods is a former name that still appears in historical references and customer searches.
What are Conagra customer-service hours?
The current Consumer Care portal does not prominently state fixed telephone hours. Calling during ordinary weekday business hours is recommended.
How do I complain about a Conagra product?
Keep the package and receipt, photograph the problem and call Consumer Care or use the official online portal. Ask for a case number.
Can Conagra provide a refund?
Conagra may approve a coupon, replacement, reimbursement or another adjustment after reviewing the complaint. The available resolution depends on the circumstances.
How do I know whether my product was recalled?
Compare the exact brand, product, size, UPC, production code, establishment number and date with the official recall notice.
Does Conagra handle P.F. Chang’s restaurant complaints?
No. Conagra supports P.F. Chang’s Home Menu grocery products. Restaurant-service complaints should go to the restaurant and P.F. Chang’s Guest Relations.
Does Conagra handle Marie Callender’s restaurant complaints?
Conagra supports Marie Callender’s packaged grocery products. Complaints about a Marie Callender’s restaurant should be directed to the restaurant operator.
Conagra Customer Reviews and Complaints
Customer reviews can help other consumers understand how Conagra responds to spoiled products, packaging defects, foreign objects, refunds, coupons and other concerns.
A useful review should include:
- The brand and product involved
- The general purchase date and retailer
- The type of problem
- How Consumer Care was contacted
- Whether a case number was provided
- What resolution was offered
- Whether the complaint was ultimately resolved
Do not publish your complete address, telephone number, email address, medical records, payment details or full complaint-case number.
Related Consumer Food Help
Why Trust CustomerServiceNumbers.com?
CustomerServiceNumbers.com provides independent customer-service, complaint-route and review information. This page distinguishes Conagra Consumer Care from the company’s general corporate office and from restaurants that license names also used on Conagra grocery products.
Phone numbers, brands, recipes, ingredients, ownership, product availability and complaint procedures can change. Verify current information using the package and Conagra’s official websites.
Share Your Conagra Experience
Have you contacted Conagra about a frozen meal, vegetable, snack, baking product, condiment or another packaged food? Share what happened, how Consumer Care responded and whether the matter was resolved.
Page updated: August 5, 2026
CustomerServiceNumbers.com is not affiliated with Conagra Brands, Inc., its brands, retailers, employees or Consumer Care representatives. This page is provided for informational purposes and is not medical, legal, nutritional, allergy or food-safety advice. CustomerServiceNumbers.com cannot investigate a product, issue a refund, send coupons or contact Conagra on a reader’s behalf.
