Emerson can refer to several related but different support paths, including Emerson Electric Co. for industrial automation and technology products, Emerson Radio for consumer electronics, and licensed Emerson-branded products handled through separate warranty or product-support channels. If you need Emerson customer service for product support, warranty help, manuals, parts, reviews, or complaints, use the contact options below.
Emerson Customer Service Phone Numbers
- Emerson Electric General / Enterprise Contact: 1-888-889-9170
- Emerson Radio Consumer Electronics Support: 1-800-898-9020
- Emerson Radio Customer Service Email: internet@emersonradio.com
- Emerson Electric General Contact Email: contactus@emerson.com
- Emerson Global Headquarters Phone: 1-314-553-2000
Best Ways to Contact Emerson
The best Emerson support route depends on the product you own. Emerson Electric, Emerson Radio, White-Rodgers, Sensi, Rosemount, Copeland-related products, industrial controls, and older Emerson-branded electronics may use different support channels.
- Industrial automation, control systems, measurement, valves, software, or commercial technology: Start with Emerson.com and use Emerson’s contact form, chat, or 1-888-889-9170.
- Consumer electronics, radios, clocks, audio, or related Emerson Radio products: Contact Emerson Radio at 1-800-898-9020.
- Thermostats, HVAC controls, or Sensi products: Use the specific brand support page for that product, since support may not be handled by general Emerson customer service.
- Warranty, parts, or repair questions: Have the model number, serial number, receipt, and product photos ready before contacting support.
- Corporate or investor inquiry: Use Emerson’s corporate contact information, not the consumer product support line.
You can also visit the official Emerson Contact Us page, the Emerson corporate website, the Emerson Radio Contact Us page, and the Emerson Radio website.
Emerson Corporate Headquarters
- Emerson Electric Co. U.S. and World Headquarters: 8027 Forsyth Boulevard, St. Louis, MO 63105
- General Headquarters Phone: 1-314-553-2000
- Legacy Address Note: Older listings may show 8000 West Florissant Avenue in St. Louis. Emerson has since selected and moved corporate headquarters operations to Forsyth Boulevard in Clayton, Missouri.
Emerson Electric vs. Emerson Radio
Many customers search for “Emerson customer service” when they actually need help with a specific product brand. Emerson Electric is focused mainly on automation, industrial software, measurement, control systems, valves, lifecycle services, and related technology. Emerson Radio is a consumer electronics company associated with radios, clocks, audio products, microwaves, and similar consumer products.
If your product is a TV, radio, clock, microwave, audio product, thermostat, valve, controller, sensor, or industrial system, check the label, manual, box, or receipt to identify the correct support company before calling.
Before You Contact Emerson Customer Service
Having the right product information ready can help Emerson route your request to the correct support team.
- The exact product name and product category
- The model number, serial number, part number, or SKU
- The purchase date and place of purchase
- A copy of the receipt, invoice, or order confirmation
- Photos of the product, label, damaged part, or error message
- The product manual or warranty card, if available
- A description of the issue and when it started
- Any previous case number, repair order, or support email
Common Reasons Customers Contact Emerson
- Product manuals or setup instructions
- Warranty questions or warranty claim status
- Replacement parts, accessories, or repair information
- Industrial automation product support
- Measurement, valve, control system, or software support
- Consumer electronics troubleshooting
- Radio, clock, audio, or microwave support
- Thermostat or HVAC control support routing
- Order, distributor, or authorized service questions
- Corporate, investor, or media inquiries
Emerson Product Support Tips
If you are unsure which Emerson company supports your product, start by checking the product label and manual. The label may show Emerson Electric, Emerson Radio, White-Rodgers, Sensi, Rosemount, Fisher, Micro Motion, or another Emerson-related brand. The support route can be different depending on the product line.
For older consumer electronics, support may depend on who manufactured, licensed, or distributed the product. If the number in the manual no longer works, search using the model number and product category rather than only the word “Emerson.”
Emerson Warranty and Repair Help
Warranty coverage can vary widely by product. Before requesting warranty service, check the warranty card, manual, product page, or receipt. Some products may require proof of purchase, serial number verification, photos, troubleshooting steps, or return authorization before repair or replacement.
Do not ship a product to Emerson, Emerson Radio, or a service center unless support has confirmed the correct return address and issued any required authorization. Keep tracking numbers, photos, receipts, and email confirmations.
Emerson Industrial and Business Support
For industrial products, software, controls, measurement instruments, valves, and lifecycle services, use Emerson’s official business support channels. Industrial support may require product registration, subscription access, a distributor, a service agreement, or a specific Emerson business unit.
Business customers should have the company name, site location, purchase order, product line, model number, serial number, system version, and urgency of the issue ready before contacting Emerson.
Emerson Consumer Electronics Support
For Emerson Radio consumer products, contact Emerson Radio customer service at 1-800-898-9020 or email internet@emersonradio.com. Include the model number, purchase date, store name, and a clear description of the product issue.
If you purchased the item from a retailer, the retailer may handle returns or exchanges during the return window, while Emerson Radio or the product warranty may handle later support.
Emerson Reviews and Complaints
CustomerServiceNumbers.com currently shows 0 Emerson reviews and complaints. If you have contacted Emerson, Emerson Electric, Emerson Radio, or an Emerson-related product support team, you can leave a review below to help other customers understand what to expect when calling about product support, warranty service, manuals, repairs, parts, or corporate contact.
Because there are no visible Emerson reviews yet on this page, CustomerServiceNumbers.com is not summarizing customer sentiment at this time. New reviews may help identify common praise, complaints, support delays, warranty concerns, product issues, parts problems, or successful resolutions.
Safety and Privacy Tips
Do not post your full address, phone number, email address, serial number, order number, payment details, claim number, or other private information in a public review or comment. If you describe a product issue, include the product type and model number when helpful, but avoid sharing sensitive order or payment information.
If someone contacts you claiming to be from Emerson and asks for payment by gift card, cryptocurrency, wire transfer, remote computer access, or a suspicious link, verify the request through Emerson’s official website or the official product-support channel before taking action.
Reviews and comments may be moderated for profanity, spam, and personally identifiable information. Keep your review focused on your customer service experience and avoid sharing private account details.
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Disclaimer
CustomerServiceNumbers.com is not affiliated with Emerson Electric Co., Emerson Radio Corp., or any Emerson-related product brand. Contact information is provided for informational purposes and may change. Always verify product-specific support, warranty coverage, repair instructions, and payment information through the official Emerson, Emerson Radio, or product-specific support channel before sharing private information or sending a product for service.
