Category: Real Estate and Property Management Customer Service

Access essential contact information for leading real estate and property management companies, including well-known names like Zillow, Remax, Realtor.com and CBRE. Find customer service phone numbers, addresses, chat links, email addresses, and websites. Additionally, explore reviews, ratings, feedback, and complaints about the customer service performance of these and other real estate and property management firms.

  • Invitation Homes Customer Service, Maintenance, Rent Payments, Lease Fees and Security Deposit Help

    Invitation Homes customer service can help prospective renters, applicants, current residents and former residents with rental homes, applications, lease fees, rent payments, maintenance, renewals, transfers, move-out questions and security-deposit concerns. The correct support route depends on whether the issue involves leasing, an active residence, urgent maintenance or a former account.

    For urgent maintenance that could endanger people or seriously damage the home, call the 24/7 maintenance hotline at 1-888-330-4969. Call 911 first for a fire, suspected gas-line emergency, immediate personal danger or another life-threatening event.

    Invitation Homes Customer Service Phone Numbers

    Invitation Homes does not currently publish fixed general live-agent hours on its main contact and office pages. The urgent-maintenance hotline is specifically identified as available 24 hours a day.

    Local office visits may require an appointment. Use the official office directory or contact form before traveling to a location.

    Best Invitation Homes Support Route by Issue

    • Interested in renting a home: Call leasing assistance, use the contact form or contact the local office serving the home.
    • Already submitted an application: Return to the applicant dashboard or choose the applicant option on the contact form.
    • Current resident question: Sign in to the Resident Portal or select current resident on the contact form.
    • Former resident or security-deposit question: Select past resident on the contact form and provide the former property and move-out date.
    • Urgent maintenance: Call 1-888-330-4969.
    • Routine maintenance: Use the maintenance app or online portal and upload photographs or video.
    • Rent-payment problem: Use the Resident Portal or contact the local team before the payment deadline.
    • Balance or fee dispute: Review the lease and payment breakdown, then contact the leasing professional or local office.
    • Lease renewal: Review the renewal offer received approximately 90 days before expiration and contact the Renewal Coordinator.
    • Moving to another Invitation Homes property: Review the transfer requirements before applying for another home.
    • Move-out notice: Follow the lease’s notice requirement in writing and retain proof of delivery.
    • Security-deposit dispute: Request the itemized deductions, move-in and move-out records, photographs and inspection information.
    • Rental scam: Stop communicating with the suspected scammer and report the listing through Invitation Homes’ contact form and the website where it appeared.
    • Housing-discrimination concern: Document the issue and consider contacting HUD or a state or local fair-housing agency.
    • FTC settlement-payment question: Contact the official refund administrator rather than Invitation Homes’ leasing team.

    Information to Have Before Contacting Invitation Homes

    For a Current or Former Resident

    • Resident name
    • Rental property address
    • Email address connected with the account
    • Telephone number connected with the lease
    • Lease start and end dates
    • Resident Portal account information
    • Payment date and confirmation
    • Charge or fee being questioned
    • Maintenance request number
    • Photographs or video of the condition
    • Date the problem began
    • Dates and times of earlier contacts
    • Local office or employee already contacted
    • Move-in or move-out inspection records
    • Security-deposit statement
    • Forwarding address provided at move-out
    • The requested resolution

    For an Applicant

    • Applicant name
    • Email address used for the application
    • Property address
    • Application or profile number
    • Date the application was submitted
    • Application fee confirmation
    • Income-verification status
    • Screening or decision notice
    • Holding-fee information
    • Leasing professional’s name
    • Exact dashboard or document-upload error

    Do not post a complete rental address, Social Security number, driver’s-license image, income documents, payment information, door code, alarm code, maintenance-access instructions, lease or legal notice in a public review.

    What Is Invitation Homes?

    Invitation Homes is a publicly traded real estate investment trust and single-family home leasing company. It owns or manages rental homes in multiple markets across the United States.

    Invitation Homes handles several stages of the rental relationship:

    • Home listings
    • Applications and screening
    • Lease signing
    • Rent collection
    • Required resident-service programs
    • Maintenance
    • Lease renewal
    • Transfers
    • Move-out inspections
    • Security-deposit accounting

    Local teams and property-specific leases can affect fees, maintenance responsibilities, payment rules and move-out requirements.

    Invitation Homes General Customer Service vs. Local Office

    The national number and contact form can route general questions, but many issues are handled by the local market team.

    Use General Support For:

    • Finding the correct local office
    • Website or account-routing questions
    • General leasing information
    • Unable to reach a local team
    • Corporate correspondence

    Use the Local Office For:

    • A specific rental home
    • Application status
    • Lease documents
    • Rent balance disputes
    • Renewal offers
    • Property-level charges
    • Move-out scheduling
    • Former-resident account questions

    Ask for a case number or written follow-up when an important issue is transferred between departments.

    Invitation Homes Emergency Maintenance

    Call 1-888-330-4969 for an urgent maintenance condition that is dangerous, hazardous or likely to cause significant property damage.

    Invitation Homes identifies examples such as:

    • Flooding
    • A broken water pipe
    • Water outage
    • Power outage affecting the home
    • No heat when outside temperatures are below 50 degrees
    • Severe storm or tree damage
    • Another condition creating immediate danger or major property damage

    Call 911 first for:

    • Fire or smoke
    • A suspected broken gas line
    • A downed electrical line creating immediate danger
    • Serious injury
    • Active criminal conduct
    • A situation requiring evacuation or emergency responders

    Leave an unsafe area when necessary. Do not wait for an ordinary maintenance appointment during a life-threatening emergency.

    Routine Invitation Homes Maintenance Requests

    Routine maintenance requests can be submitted through the online maintenance portal or Invitation Homes Maintenance app.

    The app allows residents to:

    • Create a work order
    • Upload photographs and video
    • Track request status
    • See when a technician is assigned
    • Review scheduled visits
    • Add information to an existing request
    • Reschedule a visit
    • Receive push notifications

    Residents without a smartphone can use the online maintenance portal or telephone support.

    What to Include in a Maintenance Request

    • Room or area affected
    • When the problem began
    • Whether the condition is getting worse
    • Whether water, electricity or HVAC is affected
    • Whether the home is currently safe to occupy
    • Clear photographs and video
    • Any sounds, odors, leaks or error codes
    • Whether the problem has occurred before
    • Earlier work-order numbers
    • Available appointment times
    • Whether pets are in the home
    • Access or scheduling restrictions provided through the secure portal

    Do not post door codes, alarm information or access instructions publicly.

    Repeated or Unresolved Maintenance Problems

    1. Keep the original work-order number.
    2. Take dated photographs or video.
    3. Record each appointment and technician visit.
    4. Add updates to the existing request when possible.
    5. Explain whether the condition is worsening.
    6. Call the urgent hotline if the condition becomes hazardous.
    7. Contact the local office.
    8. Request supervisor or property-management review.
    9. Ask for the expected next step in writing.
    10. Preserve repair reports, invoices and communications.

    Tenant rights and landlord repair obligations vary by state and city. Residents facing an unresolved safety or habitability concern may need to contact local housing or code-enforcement authorities or a qualified tenant-resource organization. Do not withhold rent or arrange repairs at the landlord’s expense without understanding the applicable lease and local law.

    Resident Maintenance Responsibilities

    Invitation Homes states that residents are generally responsible for routine tasks such as:

    • Changing light bulbs
    • Replacing or installing delivered HVAC filters
    • Basic lawn and landscaping care
    • Pool care when assigned by the lease
    • Pest control in many situations
    • Minor plumbing clogs
    • Reporting problems before they cause additional damage
    • Providing access for scheduled service visits

    A resident may be charged when damage is caused by the resident, a pet or a guest, when a problem is not reported and becomes worse, when no adult is present for a required visit, or when an appointment is canceled without sufficient notice.

    Review the lease and resident-responsibility guide because obligations differ by home and market.

    How to Pay Invitation Homes Rent

    Invitation Homes states that the Resident Portal is the only place to make online rent payments.

    1. Open the Resident Portal.
    2. Sign in with the resident email and password.
    3. Select the payment section.
    4. Review the complete amount due.
    5. Choose the payment method.
    6. Submit the payment.
    7. Wait for the successful-payment confirmation.
    8. Save the receipt sent to the account and email.

    Invitation Homes generally posts the next month’s charges around the 28th. Rent is due in full on the first unless the lease states otherwise.

    Invitation Homes Payment Methods

    Current payment options can include:

    • ACH bank-account payment
    • Debit card
    • Credit card
    • Automatic payment
    • Cash payment through an approved participating store

    Cash-paying residents must obtain the unique Walk-in Payments System barcode through the Resident Portal. Do not pay cash to a person claiming to be an Invitation Homes agent or employee.

    Bank Account Verification and Payment Delays

    A newly added bank account can require up to 48 hours for verification. Add or update the account before rent is due.

    After submitting payment:

    • Wait for the success message.
    • Confirm that a receipt appears in the account.
    • Check for the confirmation email.
    • Allow 12–24 hours for payment history to update in some cases.
    • Do not repeatedly submit the same payment without checking whether the first one processed.

    Does Invitation Homes Accept Partial Rent Payments?

    Invitation Homes states that partial payments are not accepted through its ordinary payment system. The company also currently does not permit splitting one rent payment across multiple payment methods.

    A resident who cannot pay the full balance should use the Contact Us page promptly and ask whether a payment arrangement or hardship review is available. Do not wait until after a late notice or court filing to request assistance.

    Invitation Homes Late Fees

    Rent is generally due on the first. Invitation Homes describes a minimum three-day grace period, but the precise grace period and late fees are controlled by the lease and applicable state law.

    Before disputing a late fee, compare:

    • Lease due date
    • Grace period
    • Payment-submission date
    • Payment-confirmation time
    • Bank rejection or returned-payment notice
    • Resident Portal receipt
    • Payment method
    • Any prior payment arrangement

    Ask the local office to identify the lease provision supporting the fee.

    Resident Portal Shows the Wrong Amount Due

    1. Open the payment breakdown.
    2. Review base rent and every separate fee.
    3. Compare it with the signed lease.
    4. Check whether utilities, pets, pools or other services changed.
    5. Review prior credits and payments.
    6. Save a screenshot.
    7. Contact the leasing professional or local office.
    8. Ask for a written itemization.

    Do not submit an amount different from the displayed balance without confirming how the account will treat the payment.

    Invitation Homes Application Fees and Deposits

    Invitation Homes currently lists the following general application and move-in charges, subject to location and lease terms:

    • Application fee: Up to $55 for each applicant age 18 or older.
    • Security deposit: At least one month’s rent, with a possible additional deposit based on screening.
    • Holding fee: $500 for qualifying “coming soon” homes, generally applied to first month’s rent.
    • Administrative account-setup fee: Up to $55 in most markets, with different amounts in certain states.
    • Prorated rent and amenities: Based on the lease start date.
    • Next month’s rent: May be required before move-in when the lease begins later in the month.

    Fees vary by state, market and property. Review the specific home’s all-in price, application disclosures and lease before paying.

    Invitation Homes Lease Easy Fees

    Invitation Homes requires Lease Easy services as part of many leases. The current standard bundle can include:

    • Smart Home technology
    • Air Filter Delivery
    • Utility Management

    Published standard charges can include:

    • Approximately $30 per month for Smart Home technology
    • Approximately $40 when a video doorbell is included
    • $9.95 per month for air-filter delivery
    • $9.95 per month for utility-management and billing service

    The company states that Lease Easy services can cost up to approximately $60 per month and generally cannot be declined when required by the lease. Availability and amounts vary by location.

    Other Possible Invitation Homes Fees

    Depending on the property and lease, the advertised monthly cost may also include or exclude:

    • Pet fees and monthly pet rent
    • Pool service fees
    • Landscaping fees
    • Internet and media packages
    • Washer or dryer rental
    • Renters-insurance charges
    • HOA application or amenity fees
    • Utility usage
    • Utility setup or transfer fees
    • Late fees
    • Returned-payment charges
    • Maintenance chargebacks
    • Transfer fees
    • Move-out charges

    Ask for the complete all-in monthly price and one-time move-in total before submitting an application or paying a deposit.

    How to Apply for an Invitation Homes Rental

    1. Locate the home on InvitationHomes.com.
    2. Review the rental price and all listed fees.
    3. Confirm the home’s availability date.
    4. Review the qualification requirements.
    5. Create an applicant profile.
    6. Submit the requested identity, income and application information securely.
    7. Pay the application fee through the official website.
    8. Monitor the applicant dashboard.
    9. Respond promptly to document requests.
    10. Review every lease and fee before signing.

    Invitation Homes says it accepts applications and leasing funds only through InvitationHomes.com. Do not submit an application through Facebook, Craigslist or a person claiming to have a private payment arrangement.

    Invitation Homes Application Is Pending

    An application can be delayed because of:

    • Missing identification
    • Income documents that cannot be read
    • Employment or income verification
    • Background or rental-history review
    • Unpaid rent or prior eviction information
    • Multiple adult applicants
    • A duplicate account
    • A property availability change
    • Additional deposit requirements

    Use the applicant dashboard and applicant option on the contact form. Ask which specific document or verification remains outstanding.

    Application Was Denied or Requires an Extra Deposit

    Invitation Homes describes three possible screening outcomes: approval, approval with an additional deposit, or denial.

    After an adverse decision:

    1. Read the decision and adverse-action notice carefully.
    2. Identify the screening or consumer-reporting company involved.
    3. Request the report when the notice provides that right.
    4. Dispute inaccurate information with the source identified in the notice.
    5. Ask Invitation Homes whether another document can resolve an incomplete verification.
    6. Keep the application, receipt and notices.

    CustomerServiceNumbers.com cannot overturn an application decision or correct a screening report.

    Invitation Homes Rental Scam Warnings

    Invitation Homes states that it does not lease homes through Craigslist or similar classified-advertising services and accepts applications and leasing funds only through its official website.

    Warning signs include:

    • Rent substantially below similar homes
    • A supposed owner or agent who will not meet or show the property
    • A request to apply outside InvitationHomes.com
    • A request for gift cards, cryptocurrency, wire transfer or payment to an individual
    • A demand for an unusually large deposit before verification
    • A person asking for the Invitation Homes password or verification code
    • A claim that keys will be mailed after payment
    • A social-media listing with contact information different from the official listing

    If money or identity information was sent to a scammer, contact the payment provider, local police and the Federal Trade Commission promptly.

    Invitation Homes Lease Renewal

    Invitation Homes says qualifying residents generally receive an online renewal offer approximately 90 days before the lease expires.

    Renewal eligibility can consider:

    • On-time rent payments
    • Property maintenance
    • Lease compliance
    • HOA compliance
    • City or municipal compliance

    Renewal options may include terms longer or shorter than 12 months. Review:

    • New base rent
    • Required monthly services
    • Pet, pool and other fees
    • Security-deposit changes
    • Notice deadline
    • Month-to-month terms
    • Move-out deadline if the offer is declined

    Renewal Offer or Rent Increase Complaint

    1. Compare the new offer with the current lease.
    2. Identify changes in base rent and every fee.
    3. Confirm the offered lease length.
    4. Review the acceptance deadline.
    5. Ask the Renewal Coordinator whether alternate terms are available.
    6. Request corrections to any inaccurate account information.
    7. Save the offer and all responses.

    Rent-increase rules vary by jurisdiction. A resident with a legal question about notice or local rent regulation should use a qualified local tenant resource.

    Transfer to Another Invitation Homes Property

    Invitation Homes allows eligible residents and approved applicants to transfer to another Invitation Homes property, subject to screening and transfer requirements.

    Current general requirements can include:

    • Eligibility to renew the existing lease
    • A new application and screening
    • A nonrefundable transfer fee
    • A new security deposit and move-in funds
    • A new lease
    • An early-termination agreement for the current home
    • Completion of move-out requirements

    The current published transfer fee is $1,500. Confirm the amount and whether any security deposit can transfer before applying.

    Ending a Lease Early

    Early termination can involve lease charges, notice requirements, rent through a replacement date and other obligations.

    Before moving:

    1. Read the early-termination section of the lease.
    2. Contact the local office or Renewal Coordinator.
    3. Request the complete cost in writing.
    4. Ask about transfer options.
    5. Ask how the security deposit will be handled.
    6. Provide written notice.
    7. Keep proof that notice was delivered.

    Military members with qualifying relocation orders may have protections under the Servicemembers Civil Relief Act. Invitation Homes asks for written notice and qualifying military orders or confirmation.

    Invitation Homes Move-Out Process

    After receiving written move-out notice, Invitation Homes says a Renewal Coordinator can help schedule a Move-out Consultation, typically around three weeks before the move-out date.

    The process can include:

    • Written notice
    • Move-out Consultation
    • Identification of cleaning or repair items
    • Move-out checklist
    • Final inspection
    • Return of keys and access devices
    • Final account and security-deposit review

    Document the home before removing all access to it.

    How to Protect an Invitation Homes Security Deposit

    1. Keep the original move-in inspection and photographs.
    2. Report pre-existing damage promptly after move-in.
    3. Keep maintenance requests showing reported conditions.
    4. Provide move-out notice exactly as required by the lease.
    5. Attend the Move-out Consultation when available.
    6. Request written guidance about cleaning and repairs.
    7. Take dated photographs and video after the home is empty.
    8. Document floors, walls, appliances, cabinets, bathrooms, yard, garage and pool.
    9. Return all keys, remotes and access equipment.
    10. Provide a forwarding address.
    11. Keep proof of the final surrender date.
    12. Review the itemized security-deposit statement.

    Dispute a Security-Deposit Deduction

    Request documentation identifying:

    • Each deduction
    • The room or item involved
    • Move-in photographs
    • Move-out photographs
    • Inspection notes
    • Repair or replacement invoices
    • Age of the item
    • Whether depreciation was considered
    • Unpaid rent or fees applied to the deposit
    • Payment already credited

    Compare the deductions with the move-in condition, maintenance history and ordinary wear. Security-deposit deadlines and permitted deductions vary by state.

    Send a concise written dispute and keep proof of delivery. A former resident may also need to contact a state consumer-protection agency, local tenant organization or qualified attorney when a material dispute remains unresolved.

    Invitation Homes FTC Settlement and Refunds

    In 2024, the Federal Trade Commission alleged that Invitation Homes misled renters about lease costs, charged undisclosed fees, failed to properly inspect certain homes and unfairly withheld some security deposits. Invitation Homes agreed to a court-entered settlement requiring $48 million for consumer refunds and changes to its practices.

    In March 2026, the FTC announced that it was sending more than $47.2 million to 444,131 consumers. The FTC said eligible recipients generally included consumers who paid at least $45 in covered fees or charges between January 2021 and September 2024 and who had not already received a qualifying credit or refund.

    The original checks were mailed in March 2026 and carried a 90-day cashing period. A recipient with a lost, expired or incorrect check should contact the official refund administrator.

    The FTC does not require a payment or complete bank-account information to receive an official refund. Treat any person demanding an upfront fee as suspicious.

    Invitation Homes Renters Insurance

    Invitation Homes requires residents to maintain qualifying liability coverage under the lease. Residents using their own insurer must upload current proof of coverage through the company’s designated verification service.

    The official resident FAQ currently identifies a liability limit of at least $100,000 and asks that Invitation Homes be listed as an interested party.

    Review:

    • Policyholder name
    • Rental address
    • Coverage period
    • Liability limit
    • Interested-party information
    • Renewal date
    • Whether personal-property coverage is included
    • Any company-provided insurance or compliance charge

    Renters insurance and the landlord’s property insurance cover different risks. Ask the insurer about personal property, temporary housing, liability, deductibles, exclusions and claims.

    Service Animals and Reasonable Accommodations

    Invitation Homes states that ordinary pet fees, deposits and pet rent do not apply to an approved service, assistance or companion animal. Applicants and residents may need to submit information supporting a reasonable-accommodation request.

    Use the official contact process and do not post disability or medical documentation publicly.

    A person who believes housing was denied or treated differently because of a protected characteristic may contact HUD’s Office of Fair Housing and Equal Opportunity:

    Internet, Smart Home and Utility-Service Problems

    Some homes include required Internet, Smart Home or utility-management services. The support route may depend on the company administering the service.

    Before contacting support, gather:

    • Rental address
    • Service name
    • Monthly charge
    • Internet or utility provider
    • Smart lock or thermostat model
    • Error message
    • Outage date
    • Whether the problem affects the entire home
    • Prior support ticket

    Use the maintenance hotline when the issue is also creating a hazardous condition or risking property damage.

    Invitation Homes Charge on a Bank or Card Statement

    Before reporting an unfamiliar charge, compare it with:

    • Application fee
    • Holding fee
    • Security deposit
    • Administrative setup fee
    • Rent
    • Lease Easy charges
    • Smart Home fee
    • Air Filter Delivery
    • Utility-management fee
    • Pet or pool fee
    • Renters-insurance charge
    • Late or returned-payment fee
    • Maintenance chargeback
    • Transfer fee
    • Move-out balance

    Review the Resident Portal and lease. Contact Invitation Homes with the date, amount and last four digits of the payment method. Contact the financial institution promptly when a completed charge remains unauthorized.

    How to Escalate an Invitation Homes Complaint

    1. Identify whether the issue involves leasing, an application, maintenance, rent, renewal or move-out.
    2. Use the correct portal, hotline or contact-form category.
    3. Contact the local office.
    4. Provide the lease, work order, payment or move-out information.
    5. State the requested resolution clearly.
    6. Ask for a case number.
    7. Keep photographs, payment receipts and correspondence.
    8. Request supervisor or local property-management review.
    9. Ask for the company’s written decision.
    10. Use the Dallas headquarters address only after ordinary support routes have been attempted.
    11. Contact the appropriate housing, consumer, fair-housing or legal resource when the matter remains unresolved.

    A review submitted to CustomerServiceNumbers.com does not submit a maintenance request, pay rent, stop a late fee, renew or terminate a lease, dispute a deposit or open an Invitation Homes case.

    Invitation Homes Customer Service Reviews and Complaints

    CustomerServiceNumbers.com currently has no published Invitation Homes customer-service reviews and no established rating trend.

    New reviews can help readers understand current experiences involving leasing, applications, fees, rent payments, maintenance, renewals, transfers, move-out inspections, security deposits and local-office response times.

    Reviews should identify whether the writer was an applicant, current resident, former resident or prospective renter; the general market involved; the support route used; how long the response took; and whether the problem was resolved.

    Invitation Homes Privacy and Scam Warnings

    • Apply and pay leasing funds only through InvitationHomes.com.
    • Invitation Homes does not lease its homes through Craigslist or informal social-media listings.
    • Do not provide a password or verification code to an unexpected caller.
    • Do not pay rent or a deposit to an individual using a personal payment account.
    • Do not pay with gift cards, cryptocurrency or a wire transfer to obtain keys.
    • Use the Resident Portal for online rent payments.
    • Do not publish a complete rental address, door code or maintenance-access instruction.
    • Do not upload an unredacted lease, driver’s license, pay statement or security-deposit statement to a public review.
    • Verify refund communications through the FTC or official refund administrator.
    • A public review does not reach Invitation Homes.

    Frequently Asked Questions About Invitation Homes

    What is the Invitation Homes customer-service number?

    Call 1-800-339-7368 for general Invitation Homes and corporate routing.

    What is the Invitation Homes leasing phone number?

    Invitation Homes currently publishes 1-888-865-1963 for additional leasing information.

    What is the Invitation Homes emergency-maintenance number?

    Call 1-888-330-4969 for urgent maintenance, 24 hours a day. Call 911 first for a life-threatening emergency.

    What are Invitation Homes customer-service hours?

    Fixed general live-agent hours are not currently published on the main contact and office pages. The urgent-maintenance hotline is available 24/7.

    Where do I pay Invitation Homes rent?

    Invitation Homes says the Resident Portal is the only official place to make online rent payments.

    Can I pay Invitation Homes rent early?

    Charges are generally available beginning on the 28th of the prior month. Rent is due in full on the first unless the lease states otherwise.

    Does Invitation Homes accept partial payments?

    Invitation Homes states that ordinary partial payments are not accepted. Contact the company promptly to ask about a possible payment arrangement or hardship review.

    How much is the Invitation Homes application fee?

    The current general fee guide lists a nonrefundable application fee of up to $55 for every applicant age 18 or older. Location-specific amounts may differ.

    What is the Invitation Homes Lease Easy fee?

    Lease Easy can include Smart Home technology, Air Filter Delivery and Utility Management. Invitation Homes says required services can cost up to approximately $60 per month, depending on the home and market.

    How do I report a maintenance problem?

    Use the maintenance portal or Invitation Homes Maintenance app for routine issues. Call the 24/7 hotline for an urgent condition.

    How do I renew my Invitation Homes lease?

    Qualifying residents generally receive an online renewal offer about 90 days before lease expiration. Review the offered rate, lease term and fees before accepting.

    How do I move out of an Invitation Homes property?

    Provide written notice according to the lease, work with the Renewal Coordinator, attend the Move-out Consultation when available and document the empty home before returning possession.

    How do I dispute a security-deposit deduction?

    Request the itemized statement, photographs, inspection records and invoices. Compare the deductions with the move-in condition, maintenance history and applicable state rules.

    What was the Invitation Homes FTC settlement?

    The FTC alleged deceptive fees and other unlawful rental practices. Invitation Homes agreed to a court-entered settlement requiring $48 million for consumer refunds and changes to its practices. The FTC sent more than $47.2 million in checks in March 2026.

    Who handles Invitation Homes FTC refund questions?

    Contact Rust Consulting at 1-800-804-6915 or info@InvitationHomesRefund.com.

    Where is Invitation Homes headquartered?

    Invitation Homes currently lists 5420 LBJ Freeway, Suite 600, Dallas, TX 75240 as its headquarters.

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    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has helped consumers locate customer-service information and share support experiences since 2004. We independently organize official telephone numbers, maintenance routes, payment resources, fee information, complaint steps and reader reviews.

    We are not owned by Invitation Homes, any local Invitation Homes office, a screening company, utility provider, insurer, maintenance contractor, refund administrator or government agency.

    Share Your Invitation Homes Customer Service Experience

    Have you contacted Invitation Homes about an application, lease fee, rent payment, maintenance request, renewal, transfer, move-out inspection, security deposit or former-resident account? Leave a factual review below and explain your general market, which support route you used, how long assistance took and whether the issue was resolved.

    Comments are moderated. Do not include a complete property address, application number, lease, Social Security number, payment information, door code, alarm code, income document, maintenance-access instructions, legal notice, security-deposit statement or name and personal details of an individual employee, contractor or resident.

    Page Update Note

    This Invitation Homes customer-service page was reviewed and updated on July 16, 2026. The update corrected the Dallas headquarters address, verified the general and urgent-maintenance phone numbers, removed unsupported customer-service hours, added resident payment and maintenance guidance, explained current fees and the FTC settlement and replaced unsupported customer-review claims with an accurate statement that no CSN reviews are currently published.

    Last Updated: July 16, 2026

    Customer Service Information Disclaimer

    CustomerServiceNumbers.com is not affiliated with Invitation Homes, any local Invitation Homes office, maintenance provider, screening company, utility provider, insurer, refund administrator, HUD or the Federal Trade Commission. Invitation Homes does not provide customer support through this website.

    Telephone numbers, office addresses, rental prices, application standards, fees, maintenance responsibilities, payment methods, renewal offers, move-out rules, insurance requirements and security-deposit procedures can change. Review the signed lease, Resident Portal and current official Invitation Homes pages for controlling information.

    This page cannot approve or deny an application, accept rent, create a maintenance request, dispatch emergency service, waive a fee, modify or terminate a lease, approve a transfer, return a security deposit, determine tenant rights or issue an FTC refund. It is not legal, financial, housing, insurance, fair-housing or payment-dispute advice.

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    If your Republic Services trash was not picked up, your recycling cart is missing, your bill increased, you need bulk pickup, you want to cancel service, or you need help with a local waste or recycling account, start with the correct Republic Services support route. Republic Services handles residential, commercial, municipal, recycling, disposal, dumpster rental, billing, missed pickup, service change, and cancellation issues through its customer service phone number, online account tools, customer support forms, and local service pages.

    Republic Services Customer Service Phone Number and Support

    Use the following Republic Services customer service options for trash pickup, recycling, missed collection, billing, account changes, bulk waste, cart problems, service cancellation, and complaints:

    Choose the Correct Republic Services Support Route

    Republic Services support can vary by service address, municipality, contract, invoice, and account type. A residential customer, commercial customer, municipal customer, dumpster rental customer, and HOA or apartment resident may each have different support options.

    Missed Trash or Recycling Pickup

    If Republic Services missed your trash, recycling, yard waste, or bulk collection, sign in to your Republic Services online account and report the missed pickup. If your service is arranged through a city, county, HOA, apartment community, or local contract, check your local service page or invoice because your local customer service number may be different.

    Pickup Schedule and Holiday Schedule

    Use your online account, local Republic Services page, or municipality page to confirm your normal pickup day, holiday schedule, recycling week, yard waste schedule, and bulk pickup rules. Collection schedules can vary by service address and local contract.

    Billing, Invoices, and Payment Problems

    For bill increases, duplicate charges, late fees, franchise fees, environmental recovery fees, fuel recovery fees, cart fees, invoice questions, online bill pay, autopay, or payment posting problems, log in to your account or call 1-844-737-8254. Have your account number and invoice ready.

    Canceling Republic Services

    Republic Services’ residential service terms say customers may cancel service by calling the telephone number on the front of the invoice or customer support at 1-844-737-8254. Ask for the cancellation date, final bill amount, cart removal process, container pickup fee, and written confirmation.

    Cart, Container, and Dumpster Issues

    If your cart is damaged, missing, not delivered, too small, too large, or not removed after cancellation, contact Republic Services through your online account or customer service number. For roll-off dumpsters, commercial containers, and temporary rentals, use the business support route or the contact information on your rental agreement.

    Bulk Waste, Yard Waste, Recycling, and Special Items

    Bulk pickup, yard waste, recycling, appliances, electronics, construction debris, hazardous waste, and special disposal rules vary by location. Check your local Republic Services service page, municipality rules, or invoice before placing items at the curb.

    What to Have Ready Before Contacting Republic Services

    Before calling Republic Services customer service, reporting a missed pickup, or submitting a support request, gather the details that match your issue:

    • Republic Services account number
    • Service address and billing ZIP code
    • Name, phone number, and email address on the account
    • Type of service, such as residential trash, recycling, yard waste, bulk waste, commercial container, roll-off dumpster, or municipal service
    • Pickup day and date of the missed pickup or service problem
    • Photos of carts, containers, blocked access, damaged containers, or items placed at the curb
    • Invoice number, charge amount, payment confirmation, or autopay details for billing issues
    • Cart serial number or container number, if visible
    • Municipality, HOA, apartment community, or business name if service is managed through another organization
    • Prior case numbers, chat transcripts, emails, or representative notes

    Common Republic Services Customer Service Issues

    Customers commonly contact Republic Services customer service for help with:

    • Missed trash, recycling, yard waste, or bulk pickup
    • Pickup schedule and holiday schedule questions
    • Cart delivery, cart removal, damaged carts, or wrong-size carts
    • Bulk pickup, appliance disposal, furniture pickup, and special-item rules
    • Recycling questions and contamination notices
    • Yard waste collection, seasonal pickup, and bagging rules
    • Billing increases, invoice questions, late fees, and service fees
    • Online bill pay, autopay, payment posting, and account login problems
    • Canceling service, final bills, and container removal
    • Commercial container service, roll-off dumpsters, and temporary rentals
    • HOA, apartment, city, county, or municipal contract service issues
    • Driver complaints, blocked access, property damage, spills, and missed alley service

    Republic Services Missed Pickup Help

    If your trash, recycling, yard waste, or bulk pickup was missed, first confirm that the pickup day was not changed by a holiday, weather delay, local route issue, or municipality schedule. Make sure the cart or items were placed out on time, facing the correct direction, not blocked by vehicles, and not overfilled or contaminated.

    Republic Services directs customers to log in to their account to report missed pickups. If your service is handled through a city, county, HOA, apartment community, or commercial property manager, you may also need to report the problem through that local contact.

    Missed Pickup Tips

    • Report the missed pickup as soon as possible after the collection window passes.
    • Take a photo showing the cart or items placed at the curb.
    • Check for holiday delays, weather alerts, blocked access, or local service notices.
    • Do not assume recycling, trash, and yard waste are collected on the same schedule.
    • Save the missed pickup confirmation or case number.
    • If pickup is missed repeatedly, document each date before escalating.

    Republic Services Billing, Fees, and Account Help

    Republic Services bills may include base service charges, fuel or environmental recovery fees, administrative fees, cart or container fees, franchise fees, taxes, late fees, delivery fees, removal fees, disposal fees, and contract-related charges. If your bill increased, compare the current invoice with the prior invoice and ask which line item changed.

    For payment problems, log in to your online account to review payment status, payment method, autopay settings, invoices, and balance. If you mailed a payment or paid through a third-party bill-pay service, allow time for processing and save proof of payment.

    Canceling Republic Services and Final Bills

    If you want to cancel Republic Services, call the number on your invoice or customer support at 1-844-737-8254. Ask whether your local contract, service agreement, HOA, business account, or municipality controls the cancellation process.

    Before canceling, ask for the final service date, final invoice timing, cart or container removal date, pickup fee, refund status, contract term, early termination charges, and written cancellation confirmation. Keep the confirmation until the final bill is resolved and the cart or container has been removed.

    Republic Services Recycling, Bulk Pickup, and Special Waste

    Recycling, bulk pickup, yard waste, hazardous waste, electronics, appliances, construction debris, and special disposal rules depend heavily on your local service area. Do not place special items at the curb until you confirm the rules for your address.

    If a bulk item or recycling cart was not collected, ask whether the item was too large, scheduled incorrectly, contaminated, blocked, overweight, not eligible, or placed out on the wrong day. Save any local instructions or pickup confirmations.

    Republic Services Commercial, Dumpster, and Business Support

    Business customers may need help with container size, pickup frequency, contamination fees, overage charges, locked gates, missed commercial service, roll-off dumpsters, temporary rentals, construction debris, compactors, or account billing. Use the business contact page or the number on your business invoice.

    For commercial missed pickups, document access issues, gate codes, container location, locked enclosures, parking-blocked containers, and any driver notes. If a route cannot access a container, Republic may not treat it the same as a standard missed pickup.

    Republic Services Scam and Billing Warnings

    Be careful with calls, emails, texts, door hangers, or letters claiming to be Republic Services billing, collections, cart replacement, or local trash-service support. Scammers may ask for payment cards, account numbers, service addresses, or immediate payment to avoid a fake service shutoff.

    • Use RepublicServices.com, your online account, the phone number on your invoice, or 1-844-737-8254 before sharing billing information.
    • Do not pay a caller with gift cards, cryptocurrency, wire transfers, or payment apps.
    • Be cautious of fake “missed pickup,” “cart replacement,” “collection account,” or “service interruption” messages.
    • Verify local collection notices with your city, county, HOA, or Republic Services account if service is managed through a contract.
    • Do not post account numbers, addresses, or invoice screenshots publicly.
    • If you receive a collections notice after cancellation, compare it with your final bill and cancellation confirmation before paying.

    Republic Services Reviews and Complaints

    CSN could not confirm enough current live review data during this update to publish a reliable review count or detailed CSN review trend. The older page copy included broad claims about customer praise and complaints that should not be treated as verified current CSN review sentiment until the live WordPress review count and comments are checked.

    Customers comparing waste and recycling companies may want to consider pickup reliability, missed-pickup resolution, billing transparency, local contract terms, recycling rules, bulk pickup availability, cart service, cancellation rules, final-bill handling, customer support access, and local municipality requirements.

    How to Escalate a Republic Services Complaint

    If your Republic Services issue is not resolved after your first support contact, take these steps:

    1. Write down the date, time, phone number, online route, and summary of each contact.
    2. Ask for a case number, missed pickup confirmation, billing reference, or cancellation confirmation.
    3. For missed pickups, document each missed date with photos and collection schedule details.
    4. For billing disputes, save invoices, payment confirmations, autopay screenshots, and service agreements.
    5. For cancellation issues, save written cancellation confirmation, final bill, and cart removal details.
    6. For local contract service, contact the city, county, HOA, or property manager if they manage the waste contract.
    7. For commercial accounts, escalate through the account representative or business support route on your invoice.
    8. If a charge remains unresolved, contact Republic first, then contact your payment provider with your documentation if needed.

    Republic Services Competitors and Related Customer Service Pages

    If you are comparing waste collection, recycling, disposal, and environmental service providers, you may also want to review these related CSN pages:

    Related Resources

    • CorporateOfficeHeadquarters.com for corporate office, headquarters, address, and complaint escalation information
    • ChargeOnMyCard.com for help identifying unknown Republic Services, trash pickup, waste, recycling, dumpster, or municipal-service charges
    • ThinkItsAScam.com for fake trash collection, billing, missed pickup, cart replacement, and local service scam warnings
    • ZeroStars.org for customer reviews and complaint experiences

    Republic Services Customer Service FAQs

    What is the Republic Services customer service phone number?

    The Republic Services customer service phone number is 1-844-737-8254. Customers should also check the phone number on their invoice because some local service areas and municipal contracts may have local routing.

    How do I report a missed Republic Services pickup?

    Republic Services directs customers to log in to their online account to report a missed pickup. You can also call 1-844-737-8254 or use the local service contact information on your invoice or municipality page.

    How do I check my Republic Services pickup schedule?

    Log in to your Republic Services account or check your local service page to confirm your trash, recycling, yard waste, holiday, and bulk pickup schedules.

    How do I cancel Republic Services?

    Republic’s residential service terms say customers may cancel by calling the phone number on the front of the invoice or customer support at 1-844-737-8254. Ask for written confirmation, the final service date, final bill, and cart removal details.

    Why did my Republic Services bill increase?

    Your bill may change because of base rate changes, taxes, franchise fees, fuel recovery fees, environmental recovery fees, cart fees, late fees, service changes, municipal contract terms, or other line-item charges. Compare the current invoice with the prior invoice and ask which line item changed.

    How do I schedule bulk pickup with Republic Services?

    Bulk pickup rules vary by service area. Log in to your account, check your local service page, or call the number on your invoice before placing furniture, appliances, yard waste, or large items at the curb.

    What should I do if my Republic Services cart is missing or damaged?

    Contact Republic Services through your online account or call customer service. Have your service address, account number, cart size, cart serial number if visible, and photos of the damaged cart ready.

    Does Republic Services handle hazardous waste or electronics?

    Hazardous waste, electronics, appliances, construction debris, and special-item disposal vary by local service area. Check your local Republic Services page or municipality rules before placing these items at the curb.

    What is Republic Services’ corporate address?

    Republic Services is commonly listed at 18500 North Allied Way, Phoenix, AZ 85054. Use Republic’s customer support number or online account tools for service issues before contacting corporate offices.

    Is CustomerServiceNumbers.com affiliated with Republic Services?

    No. CustomerServiceNumbers.com is an independent consumer contact and review website and is not affiliated with Republic Services, Inc.

    Page Update Note

    Updated June 2026: This page was refreshed with current Republic Services customer service routing for trash pickup, recycling, missed collection, billing, account changes, bulk waste, carts, cancellations, local service routing, scam warnings, and escalation.

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has provided customer service phone numbers, company contact details, and consumer review information since 2004. CSN is an independent consumer information website and is not owned by Republic Services, Inc., any municipality, HOA, apartment community, or waste collection provider. We help customers find support routes, compare service experiences, and share reviews about customer service interactions.

    Share Your Experience

    Have you contacted Republic Services customer service about missed pickup, recycling, billing, bulk pickup, cart replacement, cancellation, final bill, dumpster rental, commercial service, or complaint escalation? Share your experience below to help other customers understand what to expect. Do not post account numbers, service addresses, gate codes, invoice screenshots, payment details, phone numbers, or private local-service information.

    Customer Service Numbers Disclaimer

    CustomerServiceNumbers.com is not affiliated with Republic Services, Inc., any municipality, HOA, apartment community, or waste collection provider. Phone numbers, links, addresses, support options, service rules, pickup schedules, billing practices, fees, recycling rules, cancellation policies, cart-removal processes, and local contract terms may change. Always verify important account, pickup, billing, recycling, bulk waste, cancellation, and local service information directly with Republic Services, your invoice, your local municipality, or the appropriate official support provider.

  • Public Storage Customer Service: Payments, Gate Access, Move-Out and Complaints

    Public Storage customer service can help with reservations, storage unit rentals, payments, AutoPay, billing questions, gate access, move-out, rate increases, lost keys, account access, facility complaints, liens, auction notices, insurance questions and customer complaints. Use the official Public Storage support options below before relying on third-party phone numbers, search ads, texts or emails.

    How to Contact Public Storage Customer Service

    Best Public Storage Support Route by Issue

    • New reservation or storage unit: Call 800-688-8057 or search for a location on PublicStorage.com.
    • Existing reservation: Use your online reservation tools or call 888-797-6980.
    • Payment or AutoPay issue: Log in to your account, use the Public Storage app, visit the facility, or call the pay-by-phone line.
    • Gate code or access issue: Check the Public Storage app or online account, then contact the facility or customer support.
    • Lost key, lock problem or unit access: Contact the facility where your unit is located.
    • Move-out or vacating a unit: Review the move-out process in your account and document the unit condition before leaving.
    • Rate increase or billing complaint: Review your rental agreement, notices, payment history and account messages before contacting support.
    • Lien, auction or late-payment notice: Contact Public Storage immediately and keep copies of every notice, payment confirmation and account message.
    • Facility complaint: Start with the property manager or facility contact, then escalate through customer service if unresolved.

    Information to Have Before Contacting Public Storage

    • Storage facility address or location number
    • Unit number
    • Name on the rental agreement
    • Reservation number, account number or confirmation number
    • Move-in date, move-out date or rental start date
    • Payment date, payment method and confirmation number
    • AutoPay confirmation or payment failure notice, if relevant
    • Gate code issue, access problem, lost-key issue or facility details
    • Photos of unit condition, damage, lock, door, hallway, gate or facility issue
    • Copies of rent-increase notices, lien notices, auction notices or support messages

    Public Storage Payments, AutoPay and Billing Issues

    Public Storage says customers can make payments through the Public Storage app, online account, in person at a facility or kiosk, or by calling the pay-by-phone line. Pay-by-phone may include a transaction fee, so online or app payment may be better for many customers. If your payment has not posted, check your payment history, bank or card account, and confirmation messages. Public Storage says customers may need to provide proof of payment from their financial institution to the nearest Public Storage location.

    Public Storage Gate Access, App and Unit Access Problems

    For gate access, app access, login trouble, password reset, access-code issues, lost keys, lock problems or trouble accessing a unit, start with the Public Storage app, online account, Help Center or the facility where the unit is located. Access hours and office hours can vary by facility. Check the specific facility listing, your account, rental agreement or app before assuming a location has 24-hour access.

    Move-Out, Rate Increases, Liens and Auction Notices

    Storage complaints often involve move-out timing, monthly rate changes, late fees, rent increases, insurance or protection plans, payment failures, lien notices and auction notices. These issues may depend on your rental agreement, state law, facility rules and account history. If you receive a lien or auction notice, do not wait to leave a public review. Contact Public Storage directly, save all notices, verify your account balance, document every payment, and keep written confirmation of any resolution.

    Public Storage Facility Complaints

    Facility-specific complaints may involve cleanliness, pests, water damage, security, gate problems, access hours, unit condition, lighting, elevators, carts, property manager communication, move-in problems or move-out disputes. Take dated photos or videos and contact the facility as soon as the issue occurs. For insurance or damage-related claims, keep your rental agreement, photos, inventory, receipts, insurance or protection-plan details, police report if applicable, and all communications from Public Storage or the facility.

    Public Storage Reviews and Complaints

    CustomerServiceNumbers.com does not currently show visible Public Storage customer reviews on this page. There is not enough CSN review data yet to identify reliable complaint trends or calculate a meaningful customer-service rating. Helpful review topics may include reservations, payments, AutoPay, gate access, facility service, unit condition, move-out, rent increases, late fees, lien notices, auction notices, insurance claims, customer support response, app issues and whether Public Storage resolved the issue.

    Privacy, Billing and Scam Warnings

    • Do not post your full account number, unit number, gate code, lock code, full address, phone number, email address, payment card details, bank details, lien notice, auction notice or access credentials in a public review.
    • Use only official PublicStorage.com, the Public Storage app, verified facility pages or official billing tools before entering payment or account information.
    • Be cautious with fake storage support numbers, payment links, lien emails, auction threats, refund messages, gift card requests, fake facility texts and social media accounts claiming they can fix your account for a fee.
    • If a Public Storage charge appears unfamiliar, compare it with your rental agreement, payment history, AutoPay settings, facility notices and bank statement before filing a dispute.
    • CustomerServiceNumbers.com cannot access your Public Storage account, open a gate, stop an auction, reverse a fee, process a payment or resolve a lien notice.

    Related Customer Service Numbers Pages

    Related Corporate Office Help

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has helped consumers find customer-service information and share company reviews since 2004. We are an independent consumer-help website and are not owned by Public Storage, PSA, any Public Storage facility, or any storage insurance or payment provider.

    Share Your Public Storage Customer Service Experience

    Have you contacted Public Storage about a reservation, payment, AutoPay issue, gate code, access problem, move-out, rate increase, lien notice, auction notice, facility complaint, insurance claim or account issue? Leave a review below and describe what happened, which support method you used, how long the response took and whether the issue was resolved. Comments are moderated. Do not include private account details, full payment information, passwords, gate codes, lock codes, verification codes, full addresses, phone numbers, email addresses, unit numbers, lien notices, auction notices or sensitive personal information in your review. Last Updated: July 10, 2026

    Customer Service Information Disclaimer

    CustomerServiceNumbers.com is not affiliated with Public Storage, PSA, any Public Storage facility, or any storage insurance or payment provider. Public Storage does not provide customer support through this website. Contact information is provided to help consumers reach the company directly, and reviews reflect the experiences and opinions of individual contributors. This page is not legal, financial, insurance, lien, auction, rental agreement or credit card dispute advice.

  • LoopNet Customer Service Number, Billing, Login Help, and Reviews

    Need help contacting LoopNet customer service about an account, login issue, billing question, listing problem, advertising package, property inquiry, subscription concern, or complaint? This page lists verified LoopNet support options and explains how to contact official support before leaving a public review.

    LoopNet Customer Service Contact Information

    LoopNet provides customer support through its official support phone number, help email, contact form, account-support resources, broker and owner help, tenant help, investor help, and advertising-sales team. LoopNet is part of CoStar Group, a commercial real estate information and marketplace company.

    • LoopNet customer service phone number: 1-800-613-1303
    • LoopNet support email: Help@LoopNet.com
    • LoopNet phone support: Monday-Friday, 7:30 AM-8:00 PM, according to the current LoopNet support page
    • LoopNet email support: Monday-Friday, 7:30 AM-8:00 PM, with additional Saturday email support listed as 9:00 AM-6:00 PM
    • Advertising consultant phone number: 833-399-6604
    • Advertising consultant hours: Monday-Friday, 9am-8pm ET
    • Advertising email: adsolutions@loopnet.com
    • Official website: LoopNet.com
    • LoopNet contact page: LoopNet Contact Us
    • LoopNet Help Center: LoopNet Help Center
    • LoopNet support contact form: LoopNet Support Contact
    • Parent company: CoStar Group
    • CoStar Group headquarters: 1201 Wilson Blvd, Arlington, VA 22209

    Choose the Correct LoopNet Support Route

    LoopNet support issues can involve account access, billing, subscriptions, commercial property listings, listing advertising, property questions, brokers, owners, tenants, investors, and marketplace visibility. Use the official route that matches your issue and avoid posting private account, billing, property, or contract details in a public review.

    Account Login or Access Problems

    For LoopNet login problems, account access, password issues, access-denied messages, profile questions, or trouble reaching your LoopNet account, call 1-800-613-1303, email Help@LoopNet.com, or use the official support contact form.

    Billing, Subscription, or Account Charges

    For billing questions, subscription issues, invoices, renewals, advertising charges, or cancellation questions, use LoopNet customer support. Have your account email, company name, billing contact, invoice details, and any prior case information ready before contacting support.

    Property Listing Questions

    If your issue involves a property listing, listing status, listing edits, missing information, photos, incorrect property details, broker/owner account access, or listing visibility, use the official LoopNet support route. Have the property address, listing link, company name, and listing details available.

    Advertising or Marketing Packages

    Commercial real estate owners, brokers, and marketing teams interested in advertising on LoopNet can contact LoopNet advertising sales at 833-399-6604 or email adsolutions@loopnet.com. Review any advertising terms, billing terms, and package details directly with LoopNet before purchasing.

    Broker or Owner Help

    For broker or owner issues involving listing management, advertising, lead routing, property marketing, photos, data, or account tools, use the broker/owner help resources linked from the LoopNet Help Center.

    Tenant or Investor Help

    For tenant or investor questions about using LoopNet to search for commercial property, save searches, contact brokers, research listings, or inquire about a property, use the tenant or investor help resources linked from the LoopNet Help Center.

    Suspicious Listings, Payments, or Real Estate Scams

    If a listing, email, payment request, broker contact, wire instruction, rental request, investment pitch, or property document seems suspicious, verify it through official LoopNet support and independent professional sources before sending money or documents. CustomerServiceNumbers.com cannot verify listings, brokers, leases, ownership, investments, or real estate transactions.

    Information To Have Ready Before Contacting LoopNet

    Having the right information ready can help LoopNet route your issue more quickly.

    • Your LoopNet account email address
    • Company name or brokerage name, if applicable
    • Property address or listing URL
    • Listing ID or advertising account details, if available
    • Invoice number, billing date, or subscription detail for billing questions
    • Screenshot of an error message, if requested by official support
    • Browser or device details for login or technical issues
    • Names of support representatives or case numbers from prior contact
    • A short timeline of what happened

    Common Reasons Customers Contact LoopNet

    Customers may contact LoopNet customer service for help with:

    • Login problems or access-denied messages
    • Account setup or account recovery
    • Billing, invoices, renewals, or subscription questions
    • Advertising package questions
    • Listing edits or property information updates
    • Property photos, listing visibility, or listing status
    • Broker, owner, tenant, or investor help
    • Commercial property inquiries
    • Lead routing or contact-form issues
    • Suspicious listings, payment requests, or property-related messages
    • LoopNet complaints about account access, billing, listings, or support response

    Commercial Real Estate, Billing, and Scam Safety Reminder

    LoopNet is a commercial real estate marketplace and advertising platform. CustomerServiceNumbers.com cannot verify property ownership, broker licensing, lease terms, sale terms, investment claims, listing accuracy, advertising performance, or billing disputes.

    Do not send wire transfers, deposits, sensitive documents, tax records, bank information, business records, or identity documents based only on an email, text, ad, marketplace message, or phone call. For legal, leasing, financing, brokerage, title, escrow, zoning, contract, investment, or tax questions, use the appropriate licensed professional or official source.

    How To Escalate a LoopNet Complaint

    If your first contact with LoopNet does not resolve your issue, follow up through official support with a clear timeline. Include your account email, company name, listing URL, billing details, invoice number, case number, screenshots if requested, and the specific resolution you are seeking.

    1. Start with LoopNet customer support at 1-800-613-1303 or Help@LoopNet.com.
    2. Use the LoopNet support contact form if you need written support routing.
    3. For advertising or listing package questions, contact the advertising team at 833-399-6604.
    4. For billing or subscription issues, save invoices, renewal notices, cancellation confirmations, and support responses.
    5. For real estate, legal, broker, contract, escrow, leasing, financing, or investment questions, contact the appropriate licensed professional or official agency.

    LoopNet Reviews and Complaints on CustomerServiceNumbers.com

    As of this update, this CSN page has 1 published review for LoopNet with an overall rating of 3.0 out of 5 stars. The visible review is an older 2015 comment about a frustrating login/access-denied issue and difficulty finding contact information.

    Because there is only 1 published review on this CSN page, it should be treated as an individual user-submitted experience, not a complete summary of all LoopNet customers, listings, billing issues, advertising packages, brokers, owners, tenants, or investors.

    Review Moderation and Privacy Reminder

    CustomerServiceNumbers.com moderates reviews for profanity, spam, and personal information. When leaving a LoopNet review, describe your experience clearly, but do not post private account, billing, property, business, lease, or contract details.

    Do not include passwords, login details, account numbers, billing details, invoice numbers, payment information, private listing data, lease documents, purchase contracts, wire instructions, broker disputes with private identifying details, screenshots showing account information, phone numbers, email addresses, home addresses, business addresses, or other sensitive information in a public review.

    Related Customer Service Resources

    Customers researching real estate, business listings, B2B platforms, and property-related support may also find these related CustomerServiceNumbers.com pages useful: Zillow customer service, Manta customer service, Grainger customer service, and HON customer service.

    If you are researching an unfamiliar subscription, advertising, marketplace, or billing descriptor, visit ChargeOnMyCard.com. For scam warnings involving fake property listings, suspicious broker messages, payment requests, or business-email scams, visit ThinkItsAScam.com. You can also share broader company reviews at ZeroStars.org.

    LoopNet Customer Service FAQs

    What is the LoopNet customer service number?

    The verified LoopNet customer service number is 1-800-613-1303.

    What is the LoopNet customer support email?

    LoopNet lists Help@LoopNet.com for support questions.

    What are LoopNet support hours?

    LoopNet lists phone support Monday-Friday, 7:30 AM-8:00 PM, email support Monday-Friday, 7:30 AM-8:00 PM, and additional email support Saturday, 9:00 AM-6:00 PM. Check LoopNet’s official contact page for current availability and time-zone details.

    Who do I contact to advertise on LoopNet?

    LoopNet lists advertising consultant support at 833-399-6604, Monday-Friday, 9am-8pm ET. LoopNet also lists adsolutions@loopnet.com for advertising questions.

    Who owns LoopNet?

    LoopNet is part of CoStar Group, a commercial real estate information and online marketplace company.

    Where is LoopNet headquartered?

    LoopNet is part of CoStar Group. CoStar Group lists its global headquarters at 1201 Wilson Blvd, Arlington, VA 22209.

    Can CustomerServiceNumbers.com help me fix a LoopNet login or billing issue?

    No. CustomerServiceNumbers.com is an independent review and contact-information site. For account access, billing, subscription, listing, advertising, or property questions, contact LoopNet directly through official support.

    Is CustomerServiceNumbers.com affiliated with LoopNet?

    No. CustomerServiceNumbers.com is an independent consumer information site and is not affiliated with LoopNet or CoStar Group. For account, billing, listing, advertising, property, legal, real estate, or contract support, contact LoopNet or the appropriate professional directly.

    Share Your LoopNet Customer Service Experience

    If you have contacted LoopNet customer service, had a login issue, managed a listing, asked about advertising, disputed a billing issue, contacted support about a property, or tried to resolve a LoopNet complaint, share your experience below. Please keep your review factual and avoid posting private account, billing, listing, property, lease, contract, or contact information.

    Page Update Note: This LoopNet customer service page was updated on July 3, 2026, to reflect current official support contact information, advertising-sales routing, updated support hours, CoStar Group ownership and headquarters context, commercial real estate privacy reminders, and CSN review-status guidance.

    Customer Service Numbers Disclaimer

    CustomerServiceNumbers.com is a consumer-driven platform focused on customer service contact information, complaints, reviews, and user experiences. This website is not affiliated with LoopNet or CoStar Group. Contact details are provided for informational purposes and should be verified through the company’s official website before you rely on them. LoopNet does not provide customer support through this page. For account access, billing, subscriptions, listings, advertising, property inquiries, commercial real estate, leasing, broker, legal, financing, investment, escrow, or contract matters, contact LoopNet or the appropriate official/professional resource directly.

  • Zillow Customer Service, Listings and Rental Help

    Zillow customer service can help with account access, incorrect property information, Zestimates, home listings, rental advertisements, renter applications and other website problems. Zillow does not publish one universal consumer-support phone number, so most buyers, sellers, homeowners, renters and landlords should begin with the official Zillow Help Center and select the category matching their issue.

    Zillow Customer Service and Contact Information

    The corporate telephone number and Seattle headquarters are not substitutes for the online support process. Corporate staff generally cannot directly edit a Zestimate, restore an account, remove a rental listing, correct an MLS feed or resolve a mortgage application.

    Choose the Correct Zillow Support Route

    • Homeowner, buyer or seller: Select Home Buyer, Seller, or Owner in the Zillow contact form.
    • Renter, landlord or property manager: Select Renter, Landlord, or Property Manager.
    • Agent or broker: Use Real Estate Professional support.
    • Incorrect home facts: Claim the property and edit eligible details.
    • Incorrect active agent listing: Contact the listing agent or MLS first.
    • For Sale By Owner listing: Use the owner dashboard or FSBO support.
    • Rental scam: Use Report Listing on the property page.
    • Zillow Premier Agent account: Call Partner Support.
    • Mortgage or loan complaint: Contact Zillow Home Loans.
    • Privacy request: Use Zillow’s Privacy Portal or email the privacy department.
    • Accessibility problem: Submit an accommodation or accessibility request through the Help Center.

    Information to Have Before Contacting Zillow

    • Email address connected with the Zillow account
    • Full property address
    • Link to the affected Zillow page
    • Zillow property ID or listing URL when available
    • Type of listing: agent, MLS, FSBO or rental
    • Name of the listing agent or property manager
    • MLS number and source
    • Dates and screenshots showing the error
    • Correct property facts
    • Public record, assessor or permit information when relevant
    • Advertising or billing reference for professional accounts
    • Previous Zillow support-request number
    • A concise explanation of the requested correction
    Do not publicly post a full property address together with account credentials, Social Security numbers, mortgage documents, application reports, bank information, passwords or verification codes.

    Incorrect Zillow Home Facts

    A homeowner may be able to correct qualifying facts after claiming the property page. Editable information can include:
    • Bedrooms
    • Bathrooms
    • Finished square footage
    • Home type
    • Year built
    • Parking
    • Heating and cooling
    • Renovations and features
    To begin:
    1. Sign in to Zillow.
    2. Open the property page.
    3. Select the homeowner or owner options.
    4. Claim the home and complete verification.
    5. Select the option to edit home facts.
    6. Enter the corrected information.
    7. Save screenshots and supporting records.
    Some information comes from county records, tax assessors, prior listings or an MLS. Zillow may require the source itself to be corrected before the change remains permanent.

    Incorrect Bedrooms, Bathrooms or Square Footage

    Before requesting a correction, determine how the correct figure is documented. Useful records may include:
    • County property-appraiser records
    • Building permits
    • Appraisals
    • Architectural plans
    • Prior MLS listings
    • Closing documents
    Finished square footage can be measured differently by counties, appraisers and listing services. A basement, garage, porch or unpermitted room may not be included in the same way by every source. If the active listing is supplied by an agent or MLS, ask the listing agent to correct the original listing feed. Editing a homeowner profile may not override active MLS data.

    What Is a Zillow Zestimate?

    A Zestimate is Zillow’s automated estimate of a home’s market value. It is calculated from available property facts, public records, listing information, market activity and Zillow’s valuation model. A Zestimate is not:
    • A professional appraisal
    • A broker price opinion
    • A guaranteed sale price
    • A formal tax assessment
    • A mortgage underwriting decision
    Correcting significant home facts may be considered in later Zestimate calculations, but Zillow does not guarantee that an edit will increase or decrease the displayed value.

    Zestimate Appears Too High or Too Low

    1. Check the bedrooms, bathrooms and finished square footage.
    2. Review the recorded property type and lot size.
    3. Check recent sales shown for the home.
    4. Review nearby comparable sales.
    5. Correct eligible home facts.
    6. Ask the listing agent to correct active MLS information.
    7. Allow time for updated data to be processed.
    Zillow support generally cannot manually select a preferred value for a property. A homeowner selling or refinancing should use a qualified real estate professional or licensed appraiser for a property-specific opinion.

    Incorrect Sales History or Public Record

    Sales dates, prices, ownership information and tax history may come from government records or listing feeds. For an incorrect record:
    • Check the county recorder, assessor or property appraiser.
    • Confirm whether the transaction involved the whole property.
    • Determine whether the amount was a transfer, refinance or related-party transaction.
    • Use the Zillow property-page reporting option.
    • Provide the official corrected source when possible.
    Zillow may be unable to permanently change a public-record item until the government source is corrected.

    Can a Home Be Removed From Zillow?

    A Zillow property page may remain visible even when the home is not actively listed. Zillow creates property pages from public records, prior listings, tax data and other sources. A homeowner may be able to:
    • Cancel an active owner-created listing
    • Remove qualifying listing photos
    • Correct eligible home facts
    • Report an incorrect sales record
    • Ask an agent or MLS to remove active listing data
    These actions do not necessarily remove the underlying property page, public tax history or all prior sales information.

    Remove Photos From a Zillow Property Page

    Photo-removal responsibility depends on the source.
    • Owner-uploaded photos: Sign in to the owner account and edit the property.
    • Current MLS photos: Ask the listing agent or MLS to update the source.
    • Prior listing photos: Claim the home and review the available owner options.
    • Rental listing photos: Edit or deactivate the rental listing.
    Search-engine caches and other real estate websites may continue displaying old images after Zillow is updated.

    For Sale By Owner Listing Help

    Owners can normally manage an existing FSBO listing through the account used to create it. Available options can include:
    • Edit price
    • Add or remove photos
    • Correct home facts
    • Change listing status
    • Cancel the listing
    In some locations, local real-estate rules prevent Zillow from directly assisting with creation of a free FSBO listing. Zillow currently publishes 1-866-638-1604, 9 a.m.-5 p.m. Pacific, for certain paid solutions. This number is not universal customer support.

    Agent or MLS Listing Is Wrong

    Active for-sale listings often arrive through an MLS or brokerage feed. Contact the listing agent or broker first when the issue involves:
    • Price
    • Listing status
    • Bedrooms or bathrooms
    • Square footage
    • Open-house information
    • Agent name
    • Photos
    • Property description
    The source listing generally must be corrected before Zillow can receive the updated feed.

    Listing Is Missing From Zillow

    A listing may be delayed or missing because:
    • The MLS or brokerage has not transmitted it.
    • The agent’s MLS ID is not connected correctly.
    • The property address does not match Zillow’s records.
    • The listing failed verification.
    • The listing contains unsupported information.
    • The listing was rejected or deactivated.
    • A duplicate property page exists.
    Agents should use professional support and provide the MLS number, listing URL, agent profile and feed source.

    Zillow Premier Agent Partner Support

    • Partner Support: 1-888-466-3501
    • Monday-Friday: 5 a.m.-5 p.m. PT
    • Saturday-Sunday: 6:30 a.m.-5 p.m. PT
    Partner Support can assist eligible real estate professionals with:
    • Missing or inaccurate listings
    • Agent profiles
    • Past sales
    • Reviews
    • Premier Agent app access
    • Lead routing
    • Advertising accounts
    • Professional billing questions
    • 3D Home tours

    Zillow Rental Manager Support

    Landlords and property managers should use the Rental Manager section of the Zillow Help Center for:
    • Creating or deactivating rental listings
    • Listing verification
    • Premium listing charges
    • Applications and screening reports
    • Lease tools
    • Online rent payments
    • Deposit-account changes
    • Listing syndication to Zillow Group sites
    Zillow does not publish one universal Rental Manager telephone number for every account. Submit the issue through the signed-in help flow so it can be routed to the appropriate team.

    Rental Listing Is Missing or Rejected

    A rental listing may require phone or ownership verification before publication. It may also be delayed because of address matching, duplicate listings, prohibited content, payment processing or a review for possible fraud. Before contacting support:
    • Confirm the listing is active in Rental Manager.
    • Complete telephone verification.
    • Check for an email requesting more information.
    • Remove prohibited phone numbers or outside links from the description.
    • Confirm the exact property address and unit number.
    • Check whether another user has already claimed the property.

    Zillow Rental Applications

    Zillow’s application system may collect identity, credit, background and income information from applicants. Each adult applicant generally uses a separate Zillow account and pays the applicable application charge displayed before submission. Applicants should verify:
    • The property and landlord are legitimate.
    • The application is being submitted through Zillow.
    • The name of the screening provider.
    • How long the application package can be reused.
    • Whether the landlord has additional requirements or fees.
    Do not send Social Security numbers, identification documents or bank records directly to an unverified person through ordinary email or text message.

    Rental Application or Screening Dispute

    Zillow provides the application platform, but the landlord or property manager generally makes the rental decision. Contact the appropriate party:
    • Technical application problem: Zillow support
    • Rental decision: Landlord or property manager
    • Incorrect screening information: Screening-report provider identified in the notice
    • Possible discrimination: Appropriate fair-housing agency or legal resource
    • Unauthorized application charge: Zillow support and the payment provider
    Keep the adverse-action notice, application receipt and screening-report instructions.

    Report a Fraudulent Rental Listing

    1. Open the suspicious listing.
    2. Select Report Listing.
    3. Choose Listing seems to be fraudulent or illegal.
    4. Provide the reason and supporting details.
    5. Save screenshots, messages and payment instructions.
    Also report actual financial loss to local law enforcement, the payment provider, the Federal Trade Commission and any wire-transfer company involved.

    Zillow Rental Scam Warning Signs

    • Rent is far below similar properties.
    • The supposed landlord will not meet or show the home.
    • The contact claims to be overseas or unavailable.
    • You are pressured to act immediately.
    • Payment is requested by wire transfer, cryptocurrency or gift card.
    • You are asked for a verification code sent to your telephone.
    • The contact asks for financial information before the property is verified.
    • The listing details differ across websites.
    • The person cannot prove authority to rent the property.
    Never send a deposit merely because someone promises to mail keys later.

    Zillow Account Login and Password Help

    For a forgotten password:
    1. Open the Zillow sign-in page.
    2. Select the password-reset option.
    3. Enter the account email.
    4. Check spam and promotions folders.
    5. Create a unique password.
    If the account was created through Google, Apple or Facebook, use the corresponding sign-in method.

    Suspected Zillow Account Takeover

    1. Change the Zillow password immediately.
    2. Secure the connected email account.
    3. Review saved homes, messages, listings and professional profiles.
    4. Remove unfamiliar telephone numbers or account details.
    5. Report fraudulent listings created through the account.
    6. Contact Zillow through the official Help Center.
    7. Change reused passwords on other websites.
    Never give an unexpected caller a text-message verification code. Zillow’s fraud guidance identifies requests for verification codes as a scam warning.

    Zillow Home Loans Customer Service

    Use Zillow Home Loans support for:
    • Prequalification or preapproval
    • Loan applications
    • Document requests
    • Rates and fees
    • Appraisals
    • Underwriting
    • Closing questions
    • Loan officer communication
    • Mortgage complaints
    Do not send tax returns, bank statements, Social Security numbers or identification documents to a general Zillow listing-support email.

    Escalate a Zillow Home Loans Complaint

    1. Contact the assigned loan officer or processor.
    2. Request the manager or compliance team when necessary.
    3. Use the Zillow Home Loans complaint form.
    4. Call 1-877-661-3166.
    5. Keep the Loan Estimate, Closing Disclosure, emails and timeline.
    6. Request the written resolution.
    7. Submit an eligible mortgage complaint to the Consumer Financial Protection Bureau if the matter remains unresolved.

    Zillow Privacy Requests

    A privacy request is separate from correcting public property facts. Deleting a Zillow account does not necessarily remove government property records, prior sales data, MLS records or information displayed elsewhere on the internet.

    Fair Housing and Accessibility Concerns

    Zillow provides fair-housing information and accepts accessibility and accommodation requests through its Help Center. Immediate housing-discrimination concerns may also require contact with HUD, a state civil-rights agency, a local fair-housing organization or an attorney.

    Zillow Scam and Fake Support Warnings

    • Begin at Zillow.com or Zillow.help.
    • Do not trust a support number solely because it appears in a sponsored search result.
    • Zillow does not need a verification code sent to your phone to help an unexpected caller.
    • Do not provide passwords or account-recovery codes.
    • Do not allow an unknown support representative to control your computer remotely.
    • Do not wire a rental deposit to someone you have not verified.
    • Do not pay with gift cards or cryptocurrency to unlock a Zillow listing or account.
    • Confirm Home Loans contacts through Zillow’s official mortgage pages.
    • A review posted here does not submit a correction or create a Zillow support request.

    How to Escalate a Zillow Complaint

    1. Identify whether the issue involves a property page, active listing, rental, professional account or home loan.
    2. Use the official Zillow Help Center category.
    3. Provide the property URL, account email, dates and screenshots.
    4. Ask for a support-request or case number.
    5. Reply through the same support conversation when following up.
    6. Contact the listing agent, broker, MLS, landlord or property manager when they control the source information.
    7. Use Premier Agent Partner Support for an eligible professional account.
    8. Use Zillow Home Loans’ complaint process for mortgage issues.
    9. Report suspected rental fraud to Zillow, law enforcement and the FTC.
    10. Use the appropriate housing, financial or privacy regulator when the issue remains unresolved.

    Zillow Customer Service Reviews and Complaints

    CustomerServiceNumbers.com currently shows a Zillow rating of 2.0 out of 5 based on two visible reviews. Both reviews were submitted in 2018 and concern homeowners who said Zillow displayed incorrect property details, including square footage, basement information, bedrooms, bathrooms and other home features. One reviewer also objected to the property’s displayed valuation. These reviews establish a limited historical theme involving home facts and valuation information. They do not establish current companywide trends involving Rental Manager, mortgage loans, Premier Agent support, account security or customer-service response times. New reviews can help readers understand current experiences involving property corrections, Zestimates, FSBO listings, agent feeds, rentals, applications, fraud reports, professional accounts and Zillow Home Loans.

    Related Customer Service Numbers Pages

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    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has helped consumers locate customer-service information and share support experiences since 2004. We independently organize contact routes, listing guidance, property-correction information, fraud warnings and reader reviews. We are not owned by Zillow, Zillow Group, Zillow Home Loans, Trulia, StreetEasy, HotPads, an MLS, brokerage, landlord, mortgage company or government agency.

    Share Your Zillow Customer Service Experience

    Have you contacted Zillow about incorrect home facts, a Zestimate, listing, rental advertisement, application, account, professional profile or home loan? Leave a factual review below and explain which support route you used, how long assistance took and whether the issue was resolved. Comments are moderated. Do not include complete property addresses, private email addresses, phone numbers, passwords, verification codes, mortgage documents, Social Security numbers, application reports, banking information or names and contact details belonging to individual support employees. Last Updated: July 13, 2026

    Customer Service Information Disclaimer

    CustomerServiceNumbers.com is not affiliated with Zillow, Zillow Group, Zillow Home Loans, Trulia, StreetEasy, HotPads, any brokerage, MLS, landlord, screening company, mortgage provider or government agency. Zillow does not provide customer support through this website. Telephone numbers, contact routes, support hours, listing procedures, Zestimate models, rental fees, mortgage contacts and company addresses can change. Review the current Zillow account, listing source, Help Center, loan documents and official terms. This page cannot edit property facts, change a Zestimate, remove a property page, restore an account, publish a listing, refund a rental charge, approve a mortgage, correct a credit report or investigate a scam.