CB2 Customer Service – Reviews And Complaints

1-800-606-6252

Before shopping at CB2 for your home furnishings and decor, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. CB2 is a modern home furnishings retailer known for its contemporary designs, offering a wide range of furniture, lighting, textiles, and home accessories.

How to Contact CB2

You can reach CB2 customer service using the following details:

  • Phone Number (Customer Support): 1-800-606-6252
  • Email Support: CB2 does not provide a direct email for customer support; customers are encouraged to use the online contact form available on their website or manage inquiries through their CB2 account.
  • Chat: Available through the CB2 website during business hours.
  • Customer Service Hours: Support is available Monday to Friday, 8 AM to 7 PM (CT); Saturday and Sunday, 8 AM to 6 PM (CT).
  • Corporate Address: CB2, 1250 Techny Road, Northbrook, IL 60062, USA
  • Website: https://www.cb2.com/

CB2 Customer Support Reviews and Complaints

When considering shopping at CB2, it’s helpful to review customer service feedback. CB2 competes with other home furnishings retailers such as West Elm, Crate & Barrel, Pottery Barn, and RH (Restoration Hardware). Customer reviews often highlight the sleek, modern aesthetic of CB2’s products, which appeal to those looking for contemporary and minimalist designs. Many customers appreciate the quality and variety of items available, from statement furniture pieces to unique decor items. However, some complaints focus on issues related to shipping times, product availability, and the responsiveness of customer support, particularly when handling returns or damaged items.
Comparing CB2 with other home furnishings brands like West Elm, Crate & Barrel, Pottery Barn, and RH can help you determine which retailer offers the best combination of style, quality, and customer support for your home decor needs.

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2.4 out of 5 stars (based on 889 reviews)

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