Cheddars Customer Service – Complaints And Reviews

My wife and ate at your new location in Indianapolis Ind. last night and our food in general was good. The chicken fingers my wife got were really good along with her two homemade side dishes (broc and cheese and red beans and rice). I ordered the cheeseburger with fries. The fries were good but the burger was a BIG disappointment. On your menu, it states that your food is homemade, but the burger I was served appeared to have come out of freezer plus with the name Cheddars, I expected lots of cheddar cheese and not a slice of American cheese. I guess it’s my misperception. All and all the food was good, it just took over an hour to receive it. We were told that the kitchen was backed up. I suppose you’re experiencing growing pains. We plan on trying it again in the future. Hopefully, your Ribs are as good as your chicken fingers and the kitchen figures out how to get the food out promptly.

The waiter was horrible, very disinterested, like he didn’t want to be there, service was horrible, took forever to get our food. Drinks were not re-filled, order was wrong, the chicken tenders were the only thing worth eating, my grilled catfish was spongy. It was the worse dining experience any of us had ever had. Will never go back to any Cheddar’s anywhere. This one was in Austin.

Love food,workers are very pleasant! 444. 707 000 008 114 0 No.840 I could not get on survey so did this way.

Recently ate at my first Cheddars Restaurant in Pigeon Forge TN. I contacted a Cheddars website to advise how much I loved the service, food, and price. I wanted to request that they take a look at Rome, Ga. for a Cheddars Restaurant, they advised I would have to contact corporate. I have tried to contact the TX office but all I could see was the many complaints and I don’t know where these people ate but it sure was not the Cheddars that I was visiting. We were so impressed, that we ate the next day on the way out of town.

The employees were great, we were a party of 7 and were advised we would have to wait at least 30 min. They had us a table less than 10 minutes, and as I said the service, food, and atmosphere were wonderful.

Please look into locating in my town.