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Reach Chegg Customer Service Phone Number – Reviews

Chegg Customer Service Reviews and Complaints

When considering using Chegg for your textbook rentals, study resources, or tutoring needs, it’s helpful to review Chegg customer service reviews and complaints. As a leading online education platform, Chegg offers a variety of services, including textbook rentals, homework help, study guides, and online tutoring. Chegg has received various feedback from students and educators regarding their support and service. Reviews often highlight the affordability of textbook rentals, the convenience of online resources, and the effectiveness of tutoring services, while some complaints focus on issues like subscription management, billing practices, and customer support responsiveness. Comparing Chegg with competitors like Amazon, Quizlet, ABC Mouse, Course Hero, and Khan Academy can provide a broader perspective on customer service experiences in the online education industry.

How to Contact Chegg

To contact Chegg, you can use the following information:

General Customer Service Phone Number: 1-855-477-0177 – By Text Press 1
Textbook Rental and Order Support: 1-855-477-0177 (same number, select appropriate option)
Customer Service Hours: Monday – Friday, 5 AM – 6 PM PT; Saturday – Sunday, 7 AM – 4 PM PT
Corporate Office Address: 3990 Freedom Circle, Santa Clara, CA 95054
Website: www.chegg.com

At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about using Chegg for your textbook rentals, study resources, or tutoring needs.

Note: This website listing is not associated with Chegg. The information and the reviews are a service provided by CustomerServiceNumbers.com.

Chegg does not provide support services directly through this website. For any questions or concerns about Chegg services, contact their customer service representative directly.

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Unexpected Chegg Charges of $15.94 for Three Months – How to Stop Them

May 8, 2018

My bank statement shows a $15.94 Chegg charge for the last three months, even though I never created an account. How can I stop these payments and get a refund?

Youssef E

Response from CustomerServiceNumbers.com

Here’s how you can stop the unwanted Chegg charges and request a refund:

Check for a Chegg Account

Go to https://www.chegg.com and try to log in or reset the password using the email or phone number tied to those charges.

If an account does exist, sign in and cancel any active subscription under Account → Subscriptions & Payments.

Contact Chegg Support Directly

Phone: 1‑855‑812‑0887 (Mon–Fri, 4 AM–5 PM PT)

Email: [email protected]

Explain you’ve been billed $15.94 for three months without having opened an account. Ask them to cancel the subscription and issue a refund for all unauthorized charges.

Dispute the Charges with Your Bank

If Chegg support is unresponsive or can’t refund you fully, call your bank or credit card provider’s fraud department.

Tell them the charges are unauthorized and request a “chargeback.” They’ll investigate and reverse the payments if they agree it’s fraud.

Prevent Future Unauthorized Billing

Consider canceling the old card and requesting a new card number from your bank.

Monitor your statements closely and set up transaction alerts so you catch any unexpected charges right away.

Taking these steps should stop the $15.94 Chegg charges and help you get your money back.

Chegg is terrible

May 5, 2018

this company is terrible, has no clue how to keep up with customers. charged me 3 times in the past 20 days even after cancelling twice would not recommend to anyone.Get any other studying help site because this is by far the worst.

JAMES K

Reach Chegg Customer Service Phone Number – Reviews

1-855-477-0177

Chegg Customer Service Reviews and Complaints

How to Contact Chegg

Unexpected Chegg Charges of $15.94 for Three Months – How to Stop Them

Chegg is terrible