How To Contact CNG Connecticut Natural Gas Customer Service
CNG Delivers natural gas to 155,000 customers in central Connecticut.
1-860-524-8361
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CNG Delivers natural gas to 155,000 customers in central Connecticut.
1-860-524-8361
2 Responses
Connecticut Natural Gas is the worst company I’ve ever dealt with when comes to customer service. I’ve been on the phone waiting to speak with someone since 8:05 am. The recording first said “the hold time would be longer than normal” which is very scary because I’ve waited longer than one hour to speak with someone when calling before. HORRIBLE CUSTOMER SERVICE, I GUESS YOU CAN GET AWAY WITH IT WHEN YOUR THE ONLY GAME IN TOWN !!
Had to call CNG at 7:30 p.m. as I had no heat when I came home. I didn’t really expect them to come until the next day. It was a very cold and windy day. They said they would be out tonight. Service man called and was here at 10:00 p.m. Fixed the problem (thermo-coupling} in 30 minutes. I was so happy with their service. Good job CNG!!