Before using NYSEG for your utility services, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. NYSEG is a utility company serving electricity and natural gas to customers in upstate New York, providing reliable energy services to both residential and commercial customers.
How to Contact NYSEG
You can reach NYSEG customer service using the following details:
- Phone Number (Customer Support): 1-800-600-2275
- Phone Number (Power Outages): 1-800-600-2275
- Email Support: NYSEG does not offer direct email support; customers are encouraged to use the online contact form available on their website.
- Chat: Not available
- Customer Service Hours: Support is available Monday to Friday, 7 AM to 7 PM (ET); emergency services are available 24/7.
- Corporate Address: NYSEG, 18 Link Drive, Binghamton, NY 13904, USA
- Website: https://www.nyseg.com/
NYSEG Customer Support Reviews and Complaints
When considering using NYSEG for your utility services, it’s helpful to review customer service feedback. NYSEG competes with other utility providers in New York, such as National Grid, Con Edison, Baltimore Gas and Electric, Rochester Gas and Electric (RGE), and Central Hudson. Customer reviews often highlight the reliability of NYSEG’s services and the ease of managing accounts online, including bill payments and monitoring energy usage. Many customers appreciate the company’s efforts to restore power quickly during outages and the availability of energy efficiency programs. However, some complaints focus on issues related to billing accuracy, rate increases, and the responsiveness of customer support during emergencies.
Comparing NYSEG with other utility providers like National Grid, Con Edison, RGE, OGE, and Central Hudson can help you determine which company offers the best combination of service reliability, pricing, and customer support for your electricity and natural gas needs.
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Note: This website listing is not associated with New York State Electric & Gas Corporation. The information and the reviews are a service provided by CustomerServiceNumbers.com.
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