OurTime.com 1.62/5 (13)

OurTime.com Customer Care
PO Box 12627
Dallas TX 75225 USA

Rate Your Experience With The Company

24 Replies to “OurTime.com”

  1. Seniors and Ourtime are one and the same trash heap managed by incompetent persons. My profile was hacked, my pics stolen and the thief left behind his pics. I can’t imagine what kind of grief he is sowing now with my profile.
    The thief was a self acknowledged male, posing as a female, with name and all and probably limp wristed too.
    I have not been able to contact Seniors by mail or by phone and I have people that I am interested in there. I never said anything out of line to that SOB, purposely to preclude possible retaliation…but it did not matter, he did anyway. All I said was I’m “straight”
    I did however do some swearing at seniors because I cannot discuss this with them, and my password is always not accepted. and I have to renew it. A real bunch of twits!…or something like that.

  2. You’ve hidden my profile comments. I did not authorize you to do so. Replace my profile comments or refund my membership fees. I did not pay to have a few photos posted, without my personally written profile text.
    also, what is a SIMPLE E MAIL way for me to post an updated photo. I don’t speak computer, give me something simple.

  3. terrible site. I am trying to cancel my account and can’t even get into my account. Some jerk hacked my profile and inserted his photo and used my written profile and sent it to every lady on site. causes a lot of problems. apparently he changed my email address and password some how. can’t find a phone number to cancel. the one I have no ne answers.

  4. The worse site I have ever been on. They do not have any customer service. The phone number does not ring to them. The site is full of philshers.
    They wont give me refund and I have asked since day one. I am reporting them to any agency that will listen. False advertisement on TV.

  5. to whom it’s concern I wound like to Cancelled Subscription I do not want it
    I do not have the money for it I Have been doing good on face book if have any question you Can call me at

  6. I canceled my subscription but getting emails that people are interested in me or emails with suggested matches-saying my profile is hidden. I don’t know how people can see me if my profile is hidden. I decided to try to renew for a month or even 3 months but my debit card and credit cards are being declined. The money is available so I don’t know why I can’t follow through on this.

    1. This has got to be the worst customer service ever!!!
      They flooded my inbox, wont answer phone, email and they make it impossible to find your account. I am very disappointed.

  7. I have been trying to cancel my subscription to our time and I am having difficulty doing so. I can’t even get to my account. What kind of business are they running anyway.

  8. I joined for a month in February. No, I haven’t been billed since, but I can’t delete my profile or the site. A very special man received an email of my site. He’s very angry and I’m very upset. Please delete all.

  9. I’m tired of always having the same matches. I said not to go over a certain age and you send me matches up into their 80’s. And when I say skip on people you keep on sending them back through. Not any new matches. It will say I’ve got messages but won’t let me read them. What the hell is going on with that? Well I won’t be renewing my membership. So when it comes do, cancel it.

  10. I cancelled my subscription over a month ago with our time on-line. But as of april 2nd on my bank statement I see that you are continueing to charge me 123.70 dollars. You will need to credit this back to my debit card because I cancelled with you. thank you.

  11. Please cancel my subscription and do not charge anything else on the credit card you have on file.
    Thank you, Madelyn Bentley

  12. I never signed up. I signed up for Match.com and now I find out OurTime is billing me too. I do not want to be a member. Please cancel immediately and refund my money please.

  13. Our Time sends “matches” which are anything but matches. I typically see 11 sent to my inbox yet 10 of 11 are either well beyond the age parameters, racial parameters, geographic
    location parameters. What is being sent is “filler” which does nothing but waste my time. I would advise a potential user to look elsewhere as I will not renew with “Our Time”

  14. i signed up for 1 month only & it kept jumping to 6 months I want 1 month & 1 month only No more Also I dcided on a new name radientredhead & an old name i used kept coming up cityredhead please straighten this out or completely cancel & credit my credit card Thank you

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