Culver’s customer service can help with restaurant feedback, online order questions, delivery issues, Delicious Rewards, gift cards, menu questions, allergen concerns, accessibility help, and complaints. Use the verified Guest Relations information and official support links below before posting a public review.
How to Contact Culver’s Customer Service
You can contact Culver’s using the following official support options:
- Culver’s Guest Relations Phone Number: 608-644-2176
- Guest Relations Hours: Monday-Friday, 9 AM-5 PM CST
- Restaurant Feedback Form: Contact Culver’s
- Culver’s Help and Contact Page: Culver’s Contact Us
- Find a Culver’s Restaurant: Culver’s Restaurant Locator
- Online Ordering: Order Culver’s Online
- Delicious Rewards Help: Culver’s Delicious Rewards FAQ
- Rewards Support Email: rewards@culvers.com
- Gift Card Support Phone: 877-859-6076
- Gift Card Support Email: culvers@wgiftcard.com
- Nutrition and Allergen Guide: Culver’s Nutrition & Allergen Guide
- Corporate / Legal Mailing Address: Culver Franchising System, LLC, 1240 Water Street, Prairie du Sac, WI 53578
- Official Website: culvers.com
Best Reasons to Contact Culver’s Guest Relations
Customers may contact Culver’s for help with:
- Restaurant feedback or complaints
- Incorrect, missing, cold, delayed, or unsatisfactory orders
- Drive-thru, dine-in, curbside, pickup, or online ordering issues
- Delivery order questions
- Refunds or replacement requests for order problems
- Delicious Rewards account, sign-in, missing points, or offer issues
- Gift card purchases, balances, reloads, or gift card support
- Menu, pricing, Flavor of the Day, or local restaurant questions
- Nutrition, allergen, ingredient, or gluten-related questions
- Accessibility concerns with a restaurant, website, app, or digital ordering
- Employment, franchise, fundraising, or donation inquiries
Contact the Restaurant First for Immediate Order Problems
If your issue involves a same-day restaurant visit, missing item, incorrect order, long wait, cold food, drive-thru concern, pickup issue, or local service problem, contact the specific Culver’s restaurant you visited first. Culver’s restaurants are locally operated, and the local restaurant is usually the fastest route for immediate food, order, or receipt issues.
Use the official restaurant locator to find the restaurant’s address, local phone number, hours, drive-thru hours, Flavor of the Day, and ordering options.
Information to Have Ready Before Contacting Culver’s
Before calling Culver’s Guest Relations or submitting a restaurant feedback form, gather:
- The Culver’s restaurant location involved
- The date and approximate time of your visit or order
- Your receipt, order number, or online order confirmation
- The order method, such as dine-in, drive-thru, curbside, pickup, website, app, DoorDash, or Uber Eats
- The menu items involved
- Photos of the order or receipt if support asks for them
- Your Delicious Rewards email or phone number if the issue involves rewards
- Your gift card number only when using official gift card support
- A short summary of the issue and the resolution you are requesting
Do not post receipts, card details, gift card numbers, delivery addresses, phone numbers, email addresses, or private medical details in a public review.
Culver’s Online Ordering, Pickup, and Curbside Help
For online ordering problems, start with the confirmation email or order page and contact the restaurant that prepared the order. If your food was missing, incorrect, delayed, or not ready at the expected time, provide the order number, restaurant location, pickup time, and items affected.
For refund or replacement requests, it helps to keep:
- Your order confirmation
- Your receipt or payment confirmation
- Photos of incorrect or damaged items, if relevant
- Names or notes from any restaurant or Guest Relations contact
- Copies of emails or support responses
Culver’s Delivery Order Problems
Culver’s delivery may be available from many locations through third-party delivery platforms such as DoorDash and Uber Eats. If your delivery order is late, missing, incorrect, damaged, or needs a refund, the delivery provider may need to handle the refund or adjustment because the order was placed through that platform.
For delivery issues, contact both the delivery platform and the restaurant when needed. Save screenshots of the order, receipt, delivery status, and support conversation, but do not post personal delivery addresses or driver information in public reviews.
Culver’s Delicious Rewards Help
Culver’s Delicious Rewards lets members earn points on qualifying purchases and redeem rewards for menu items. If you have trouble signing in, missing points, birthday rewards, account verification, or reward redemption, use the Delicious Rewards FAQ or contact the rewards support email.
For rewards issues, have ready:
- The phone number or email address on your account
- The restaurant location where you ordered
- The date and time of the purchase
- Your receipt or order confirmation
- A screenshot of the missing reward or account issue, with private information hidden
Culver’s Gift Card Support
Culver’s provides separate support for gift card questions. Use the official gift card support phone number or email for gift card purchases, balances, reloads, eGift cards, delivery issues, or redemption problems.
Do not post gift card numbers, PINs, balance screenshots, purchase receipts, or recipient information in a public review. Treat gift card details like payment information.
Nutrition, Allergens, Gluten, and Food Safety Questions
Use Culver’s official Nutrition & Allergen Guide for current menu, ingredient, and allergen information. Culver’s restaurants are not allergen-free environments, and cross-contact may occur during preparation, cooking, frying, grilling, topping, and serving.
If you have a food allergy, gluten sensitivity, dietary restriction, or medical concern, check the official guide and speak with the restaurant manager before ordering. Do not rely on public reviews for allergy or medical safety decisions.
If you believe you had a serious allergic reaction, foodborne illness, foreign-object issue, or food-safety emergency, seek appropriate medical help and report the issue through the correct restaurant, health, or regulatory channel.
Accessibility Help
Culver’s lists accessibility support through Guest Relations. If you have trouble using the Culver’s website, mobile app, online ordering, restaurant locator, rewards account, or another digital platform, contact Culver’s Guest Relations and describe the accessibility issue, device, browser, app, and page involved.
For urgent restaurant accessibility concerns, contact the local restaurant first and then submit feedback through Culver’s official contact form if the issue is not resolved.
Culver’s Customer Service Reviews and Complaints
The live CustomerServiceNumbers.com Culver’s page currently has no submitted customer reviews. Because there are 0 CSN reviews at this time, this page should not claim that customers commonly praise or complain about specific Culver’s issues based on CSN feedback.
Customers who have contacted Culver’s can help others by sharing reviews about:
- How easy it was to reach Guest Relations or the local restaurant
- Whether the restaurant feedback form worked
- How online order, pickup, curbside, or drive-thru issues were handled
- Whether missing, incorrect, or unsatisfactory orders were resolved
- How Delicious Rewards or gift card problems were handled
- Whether allergen, nutrition, or accessibility questions were answered clearly
- Whether Culver’s followed up after a complaint was submitted
Privacy Warning Before Leaving a Culver’s Review
Please keep public reviews focused on customer service. Do not post:
- Your full name, phone number, email address, or home address
- Receipt images showing card details or order numbers
- Gift card numbers, PINs, reward account details, or QR codes
- Delivery addresses or driver information
- Private medical, allergy, illness, or food-reaction details
- Photos of children, employees, private documents, or payment information
- Employee names used in a harassing, threatening, or abusive way
CustomerServiceNumbers.com moderates comments for profanity, spam, and private personal information.
How to Escalate a Culver’s Complaint
If your issue is not resolved after your first contact attempt:
- Contact the specific Culver’s restaurant involved, especially for same-day food, pickup, drive-thru, or receipt problems.
- Use the official Culver’s feedback form and choose restaurant-specific feedback when appropriate.
- Call Guest Relations at 608-644-2176 during business hours.
- For Delicious Rewards issues, email rewards@culvers.com with your account details and issue summary.
- For gift card issues, call 877-859-6076 or email culvers@wgiftcard.com.
- Keep copies of receipts, order confirmations, reward screenshots, gift card support messages, and refund responses.
- If the order was placed through DoorDash, Uber Eats, or another third-party delivery service, contact that platform for delivery refunds or adjustments.
Culver’s Customer Service FAQs
What is the Culver’s customer service phone number?
Culver’s lists Guest Relations at 608-644-2176.
What are Culver’s Guest Relations hours?
Culver’s lists Guest Relations phone hours as Monday-Friday, 9 AM-5 PM CST.
How do I submit Culver’s restaurant feedback?
Use the official Culver’s feedback form and choose restaurant-specific feedback if your concern involves a particular restaurant visit, order, employee interaction, or service issue.
Who should I contact for a missing or incorrect Culver’s order?
For immediate help, contact the restaurant that prepared the order. If the order was placed through a third-party delivery app, contact the delivery platform as well.
How do I contact Culver’s about Delicious Rewards?
Use the Delicious Rewards FAQ or email rewards@culvers.com for account, sign-in, missing points, or reward redemption problems.
How do I contact Culver’s gift card support?
Culver’s gift card support can be reached at 877-859-6076 or culvers@wgiftcard.com.
Where is Culver’s corporate office?
Culver Franchising System, LLC lists a legal mailing address at 1240 Water Street, Prairie du Sac, WI 53578. Customer service issues should generally be handled through Guest Relations, the restaurant feedback form, or the local restaurant involved.
Is CustomerServiceNumbers.com affiliated with Culver’s?
No. CustomerServiceNumbers.com is an independent customer service and review website and is not affiliated with Culver’s or Culver Franchising System, LLC.
Related Customer Service Resources
- McDonald’s Customer Service
- Burger King Customer Service
- Wendy’s Customer Service
- Chick-fil-A Customer Service
- Culver’s Corporate Office Headquarters
- Identify Unknown Credit Card Charges
- Read and Leave Consumer Reviews
Why Trust CustomerServiceNumbers.com
CustomerServiceNumbers.com has helped consumers find customer service phone numbers, company contact information, reviews, complaints, and support resources since 2004. The site is independently maintained and provides a place for customers to share service experiences and report problems.
Share Your Experience with Culver’s
Have you contacted Culver’s customer service about a restaurant visit, online order, delivery issue, missing item, refund, Delicious Rewards account, gift card, allergen question, accessibility concern, or complaint? Share your experience below to help other customers understand what to expect.
Please keep your review focused on customer service and do not post private payment details, receipt numbers, gift card numbers, reward account details, delivery addresses, phone numbers, email addresses, employee harassment, or private medical information.
Page Update Note
This Culver’s customer service page was created and updated on July 3, 2026, to add verified Guest Relations contact information, official feedback links, gift card and Delicious Rewards support, nutrition and allergen guidance, review privacy warnings, and related customer service resources.
Customer Service Numbers Disclaimer
CustomerServiceNumbers.com is not affiliated with Culver’s, Culver Franchising System, LLC, or any Culver’s restaurant operator. This page is for informational and review purposes only. Contact details, restaurant hours, menu items, prices, allergens, rewards rules, gift card terms, delivery options, refund procedures, and support channels can change. Always confirm current information through Culver’s official website, the local restaurant, or official support channels before ordering, sharing personal information, making allergy-related decisions, or requesting refunds.
Leave a Review