Before reaching out to the Defense Finance and Accounting Service (DFAS) for military or government pay issues, it’s important to be aware of DFAS’s customer service, including the contact information, reviews, ratings, and complaints listed below.
DFAS Customer Service Reviews and Complaints
When considering contacting DFAS, a key agency responsible for managing the finances for the Department of Defense, including pay for military and civilian personnel, retirees, and contractors, it’s helpful to review DFAS customer service reviews and complaints. DFAS plays a crucial role in ensuring accurate and timely financial management for its users. The agency has received various feedback from customers regarding their experience and service. Reviews often highlight the professionalism of the staff, the efficiency of processing pay and benefits, and the importance of the services provided, while some complaints focus on issues like delays in processing, difficulty reaching support, and customer service responsiveness. Understanding these reviews can provide a broader perspective on customer service experiences with DFAS. Other government agencies include USPS, Social Security, and the IRS.
How to Contact DFAS
To contact DFAS, you can use the following information:
- General Customer Service Phone Numbers:
- Military Pay: 1-888-332-7411
- Retired and Annuitant Pay: 1-800-321-1080
- MyPay (Online Account Support): 1-888-332-7411
- Email Support: DFAS offers support through their online contact form available on their website.
- Customer Service Hours: Monday – Friday, 8 AM – 5 PM ET
- Corporate Office Address: DFAS, 8899 E 56th Street, Indianapolis, IN 46249
- Website: www.dfas.mil
At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about contacting DFAS for your financial management needs.
Note: This website listing is not associated with the Defense Finance and Accounting Service (DFAS). The information and the reviews are a service provided by CustomerServiceNumbers.com.
DFAS does not provide support services directly through this website. For any questions or concerns about DFAS services, contact their customer service representative directly.