EatingWell Customer Service: Subscriptions, Renewals, Billing & Reviews

EatingWell readers may need help with a quarterly magazine subscription, automatic renewal, missing issue, billing charge, cancellation, refund, mailing-address change, website account, saved recipes, newsletters, or other customer-service concerns. EatingWell’s publishing structure has changed significantly from the former monthly-style print magazine, so older subscription phone numbers and Meredith Corporation information may no longer be current.

Quick Answer: People Inc.’s current magazine-support system lists 1-888-616-7679 and meredith@cdsfulfillment.com for magazine subscription assistance. Current EatingWell subscriptions are quarterly special editions. EatingWell’s official support page also directs subscribers to Magazines.com, which can be reached at 1-800-624-2946 for orders it processes.

How to Contact EatingWell Customer Service

  • Magazine Subscription Support: 1-888-616-7679
  • Magazine Support Email: meredith@cdsfulfillment.com
  • EatingWell / People Inc. Support: EatingWell Help Center
  • Submit an Online Request: People Inc. Customer Support
  • EatingWell Quarterly Magazine Account: Available through the current Eating Well Quarterly customer-care portal
  • Magazines.com Customer Service: 1-800-624-2946 / 1-800-MAGAZINES for subscriptions purchased through Magazines.com
  • Magazines.com Hours: Monday-Friday, 7 a.m.-7 p.m. CT
  • Publisher: People Inc.
  • People Inc. New York Office: 225 Liberty Street, 4th Floor, New York, NY 10281
  • People Inc. Corporate Phone: 1-212-204-4000
  • Official Website: EatingWell.com

Is EatingWell Magazine Still Published?

Yes, but the current EatingWell magazine is different from the former regularly published subscription magazine.

EatingWell states that its traditional subscription magazine ceased publication in February 2022, with the April 2022 issue serving as the final issue of that version of the magazine.

EatingWell.com continued operating as a food, nutrition and healthy-living website.

EatingWell later began offering special single-topic print editions and now offers those editions as a quarterly magazine subscription.

The current quarterly issues focus on individual topics and include:

  • Recipes
  • Nutrition reporting
  • Cooking advice
  • Shopping information
  • Healthy-eating ideas

Customers searching for an old EatingWell subscription should therefore distinguish between:

  • The former regular EatingWell magazine that ended in 2022
  • The current EatingWell quarterly special-edition subscription
  • EatingWell.com website accounts and newsletters

Best EatingWell Support Route by Issue

  • Current magazine subscription: Use the Eating Well Quarterly customer-care system or current magazine-support contacts.
  • Magazines.com order: Use Magazines.com My Account, chat or 1-800-624-2946.
  • Missing magazine: Contact the company that processed the subscription and verify the mailing address and account status.
  • Automatic renewal: Sign in to the subscription account and turn off Auto Renew or contact the subscription seller.
  • Cancellation: Contact the company that processed the subscription and request confirmation.
  • Website login or saved recipes: Use the People Inc. EatingWell Help Center.
  • Newsletter problem: Use Manage My Subscriptions at the bottom of an EatingWell email.
  • Editorial question or website feedback: Submit a request through EatingWell / People Inc. support.

EatingWell Quarterly Magazine Subscription

People Inc. currently describes EatingWell Magazine as a quarterly publication.

The current subscription storefront lists:

  • Frequency: 4 issues per year
  • Current listed one-year price: $25
  • Format: Print special-edition issues

The specific price and offer can change, so customers should rely on the terms shown during checkout rather than an older renewal notice or advertisement.

The current subscription page says a first quarterly issue can take approximately 8-12 weeks to begin arriving.

EatingWell Automatic Renewal

Subscriptions currently sold through Magazines.com automatically renew unless the customer turns automatic renewal off.

Before renewal, Magazines.com says it sends an email notice explaining:

  • The upcoming renewal
  • Renewal price
  • Charge date
  • Applicable billing terms

To stop a future renewal on a Magazines.com order:

  1. Sign in to Magazines.com My Account.
  2. Open Recent Orders.
  3. Find the EatingWell subscription.
  4. Review the Auto Renew Status.
  5. Turn automatic renewal off.
  6. Save the confirmation.

Turning off automatic renewal generally stops the next subscription term. It does not necessarily cancel the issues remaining in the current paid term.

How to Cancel EatingWell Magazine

The correct cancellation method depends on who processed the subscription.

If the subscription was ordered through Magazines.com:

  • Sign in to My Account to turn off future automatic renewal.
  • Contact Magazines.com if you want to cancel the current subscription or ask about a refund.
  • Call 1-800-624-2946 when account help is needed.

For a subscription handled through People Inc.’s magazine-support system, contact:

Ask for written confirmation showing:

  • Cancellation date
  • Whether automatic renewal is off
  • Whether remaining issues will still be delivered
  • Whether a refund is due
Subscription Tip: Magazine subscriptions can be sold by the publisher, Magazines.com, gift-subscription companies and other third parties. Check your order confirmation and card statement before canceling so you contact the company that actually processed the payment.

EatingWell Magazine Refunds

For subscriptions purchased through Magazines.com, the current customer-care policy provides a satisfaction guarantee.

Magazines.com says customers who are not satisfied can request a refund for unmailed issues.

Refund eligibility for a subscription purchased elsewhere depends on that seller’s terms.

Before requesting a refund, gather:

  • Subscriber name
  • Mailing address
  • Email address used to order
  • Account or order number
  • Subscription purchase date
  • Charge amount
  • Cancellation date

Do not send a complete credit-card number through ordinary email.

EatingWell Missing or Late Magazine

A new EatingWell quarterly subscription can take several weeks to begin.

For subscriptions purchased through Magazines.com, the current delivery guidance says quarterly publications can require up to approximately 12 weeks for the first issue.

If the expected period has passed:

  1. Verify that the order was successfully processed.
  2. Check the mailing address.
  3. Confirm that payment was accepted.
  4. Check whether the subscription was purchased as a gift.
  5. Contact the subscription processor.

For an individual missing issue, provide the issue topic or cover information so customer service can identify which edition did not arrive.

How to Change an EatingWell Mailing Address

Use the account system connected with the current subscription.

For a Magazines.com subscription:

  1. Sign in to My Account.
  2. Open My Subscriptions.
  3. Select Update My Address.
  4. Enter the new mailing information.

An address change may not affect an issue that has already entered the mailing process.

Keep the old mailing label until delivery begins correctly at the new address.

EatingWell Website Account Help

EatingWell.com accounts are separate from print magazine subscription accounts.

EatingWell currently uses its online account system for features such as:

  • Saving recipes
  • Organizing saved recipes
  • Rating recipes
  • Reviewing recipes

For website account problems, use the official EatingWell Help Center.

People Inc. says customers who need direct website support can submit its online support form and should generally allow up to two business days for a response.

EatingWell Newsletters

EatingWell offers free email newsletters covering recipes, meal planning, nutrition and other food topics.

Newsletter preferences are separate from a paid print-magazine subscription.

To change EatingWell newsletter preferences:

  1. Open a recent EatingWell email.
  2. Scroll to the bottom.
  3. Select Manage My Subscriptions.
  4. Choose which newsletters you want to receive.

Unsubscribing from an email newsletter does not automatically cancel a paid quarterly magazine or turn off its automatic renewal.

EatingWell and Cooking Light

EatingWell and Cooking Light have a closely connected publishing history.

Cooking Light’s traditional magazine was combined with EatingWell beginning in 2019. Today, CookingLight.com redirects to EatingWell, while a separate quarterly Cooking Light print publication is again available.

Both EatingWell and Cooking Light are currently part of People Inc.’s food publishing portfolio.

If your mailing label says Cooking Light rather than EatingWell, use the separate Cooking Light Customer Service page so the correct subscription can be identified.

Who Owns EatingWell?

EatingWell is currently a People Inc. brand.

EatingWell was acquired by Meredith Corporation in 2011.

In December 2021, Meredith was acquired by Dotdash, creating Dotdash Meredith. The company has since been renamed People Inc.

EatingWell’s current About Us page identifies People Inc. as its parent publishing company.

People Inc.’s current New York office is:

People Inc.
225 Liberty Street, 4th Floor
New York, NY 10281

Corporate telephone: 1-212-204-4000

The corporate office should not be the first contact for an ordinary EatingWell subscription problem. Use magazine customer service or the subscription processor instead.

EatingWell Customer Service Reviews and Complaints

CustomerServiceNumbers.com currently displays 0 out of 5 stars based on 0 EatingWell customer reviews.

Because no reviews have been submitted on this CSN listing yet, there is not enough firsthand CustomerServiceNumbers.com feedback to identify reliable positive or negative trends involving:

  • Magazine delivery
  • Automatic renewals
  • Cancellation
  • Billing
  • Refunds
  • Website accounts
  • Customer-service response times

The previous version of this page described customers praising recipes and nutrition information while reporting complaints involving subscription management, delivery and customer service.

Those claims were not based on reviews submitted to this CustomerServiceNumbers.com listing and should not be presented as CSN customer-review findings.

How to Escalate an EatingWell Subscription Complaint

  1. Identify which company processed the subscription.
  2. Locate the account number, order confirmation or mailing label.
  3. Contact the appropriate subscription-support department.
  4. Explain whether the complaint involves delivery, billing, renewal, cancellation or a refund.
  5. Keep emails, renewal notices, payment records and screenshots.
  6. Request written confirmation of cancellations and refunds.
  7. If the first representative cannot locate the subscription, provide the exact subscriber name, address and email used at purchase.
Complaint Tip: If customer service cannot find your EatingWell subscription, check whether it was purchased through Magazines.com or another subscription seller. The company that collected the payment may control the cancellation and refund rather than EatingWell’s editorial team.

Frequently Asked Questions

What is the EatingWell customer-service phone number?

People Inc.’s current magazine-support system lists 1-888-616-7679 for magazine subscription assistance.

Is 1-800-337-0402 still EatingWell’s customer-service number?

That number appears in older EatingWell listings, but it is not currently published on the EatingWell or People Inc. support resources used for this update. Current subscription-support resources provide newer support channels.

Is EatingWell Magazine discontinued?

The former regular subscription magazine ended in 2022, with the April 2022 issue as its last issue. EatingWell now publishes quarterly single-topic special editions that are available by subscription.

How many EatingWell magazines are published each year?

The current subscription is quarterly, with four special-edition print issues per year.

How do I cancel EatingWell?

Contact the company that processed the subscription. For Magazines.com orders, use My Account or call 1-800-624-2946. For magazine subscriptions handled through People Inc. support, use the current magazine-support contact information.

Does EatingWell automatically renew?

The current Magazines.com EatingWell offer automatically renews unless the subscriber turns automatic renewal off.

How long does a new EatingWell subscription take to arrive?

The current quarterly subscription storefront advises that the first issue can take approximately 8-12 weeks to mail.

Who owns EatingWell?

EatingWell is currently part of People Inc., the publishing company formerly known as Dotdash Meredith.

Does EatingWell still belong to Meredith Corporation?

Meredith acquired EatingWell in 2011, but Meredith was acquired by Dotdash in 2021. The combined publishing company is now known as People Inc.

Related Magazine Customer Service Pages

Why Trust CustomerServiceNumbers.com?

CustomerServiceNumbers.com has helped consumers locate customer-service information and share customer-service experiences since 2004. The site is independent and is not owned or operated by EatingWell, People Inc., Magazines.com, CDS Global or another subscription seller.

Share Your EatingWell Customer Service Experience

If you contacted EatingWell about a quarterly subscription, missing issue, automatic renewal, cancellation, refund, billing problem, mailing-address change, website account or newsletter, describe what happened, which company handled the subscription, how support responded and whether the issue was resolved.

Privacy warning: Do not publish your magazine account number, full mailing address, telephone number, private email address, password, payment-card information, order confirmation or private customer-service correspondence containing sensitive information in a public review.

Customer Service Information Disclaimer

CustomerServiceNumbers.com is an independent consumer-information and review website and is not affiliated with EatingWell, People Inc., Magazines.com, CDS Global or another subscription provider. CustomerServiceNumbers.com cannot access subscriptions, replace missing issues, stop automatic renewals, issue refunds, change mailing addresses, delete website accounts or respond on behalf of EatingWell. Phone numbers, subscription prices, issue frequency, renewal terms and support procedures can change. Verify important information through EatingWell, People Inc. or the company that processed your subscription.

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