Before investing with Edward Jones, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. Edward Jones is a financial services firm offering investment advice, retirement planning, and wealth management through a network of financial advisors across the United States and Canada.
How to Contact Edward Jones
You can reach Edward Jones customer service using the following details:
- Phone Number (Customer Support): 1-800-441-2357
- Email Support: Edward Jones does not provide a direct email for customer support; customers are encouraged to contact their local financial advisor or use the online contact form available on the Edward Jones website.
- Chat: Not available; inquiries are typically handled via phone or through your local financial advisor.
- Customer Service Hours: Support is available Monday to Friday, 7 AM to 7 PM (CT).
- Corporate Address: Edward Jones, 12555 Manchester Road, St. Louis, MO 63131, USA
- Website: https://www.edwardjones.com/
Edward Jones Customer Support Reviews and Complaints
When considering investing with Edward Jones, it’s helpful to review customer service feedback. Edward Jones competes with other financial services firms such as Vanguard, Merrill Lynch, Raymond James, and Charles Schwab. Customer reviews often highlight the personalized service provided by Edward Jones financial advisors, who work closely with clients to develop tailored investment strategies and financial plans. Many clients appreciate the accessibility of their advisors and the firm’s focus on long-term, relationship-based financial advice. However, some complaints focus on issues related to fees, investment performance, and the responsiveness of customer support, particularly when dealing with account changes or complex financial situations.
Comparing Edward Jones with other financial firms like Merrill Lynch, Fidelity, and Charles Schwab can help you determine which firm offers the best combination of personalized service, investment options, and customer support for your financial needs.
Customer Service Numbers Disclaimer
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