Epson Customer Service Phone Number - Complaints

Epson Customer Service


How To Contact Epson Customer Service

Epson USA (Seiko Epson in Japan) is a technology company at the forefront of technological revolutions in imaging, robotics, precision machinery and electronics.

Phone Number: 1-800-533-3731

15 replies on “Epson Customer Service


No stars. Epson makes the worst printers on the planet. And if your printer fails? They will only replace it with a USED and/or REFURBISHED one. This is what they offer customers who paid for new printers, and have every reasonable expectation that they will function as stated. This is my third Epson. Why three you ask? Simple: the first, another Workforce, failed. Within warranty. Epson sent me a replacement. They “made an exception” and sent me a new printer. Well, this one failed even faster than the first. They then refused to honor any warranties, and offered me a “carrot” in the way of a discount. Because I was desperate for a printer, I took the bait and purchased a new Workforce directly from Epson. Right out of the box, the scanner is broken. I just spent an hour on the phone with some tech who didn’t speak English, and was finally transferred to Trudy in corporate, who proceeded to try and get credit card info from me. THIS COMPANY NEEDS TO BE SUED AND PUT OUT OF BUSINESS.

I am having the exact same problem with my Workforce 7510. Only difference is that a paper is stuck in the out tray from the last print job. Scheesh! I wish someone had answered you.

I purchased a EPSON WF-2650 last year (2015) and I have NOT been pleased with it and I HATE it because it is a piece of JUNK. I called 8 people last (Friday 9-30-16)to help me replace my 4 ink cartridges and all 8 people hung up on me. You either need to get reliable people (who speak ENGLISH) to help with problems

or go out of business. VERY VERY DISSATISFIED.


I recently purchased a new computer and am able to connect and print (wireless) with my Epson Workforce 633, however, I am unable to scan dostuffents. In my Settings under Printers & Scanners, it shows in devices EPSON55C587 (WorkForce 630). There is NO EPSON Scan icon!

I won’t give you any stars. I have an epson wf2530 that has will not print no matter what I do. I have had technical support on the phone at one point and that was as frustrating as looking for a needle in a haystack!! I replaced the ink cartridges and still no print. I put the old ones back in and still no print. I believe I got a lemon and want a replacement even though I have had this printer for awhile. It worked only for about 6 months before it went caput. I am willing to let everyone on social media know what results I get. at this time I have been on hold or a very long time.

have always loved Epson products and their customer service.

NO LONGER! My rather(to me) expensive WF 4640 has quit working.

emailed Epson (as it is impossible to find a phone number to anyplace other than India, where they want to scan your computer and tell you that your troubles are computer not printer ) have not received an answer to my email. Have a printer barely over a year old that would make a very large paper weight – as it isn’t good for anything else. Very frustrated. One star is as low as I can go, or it wouldn’t be that good.

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