HEB Customer Service Phone Number - Complaints
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Grocery Stores

HEB Customer Service

1-800 432-3113

How to Contact Customer Service For HEB Grocery

HEB Customer Service Hours

Monday through Friday, 8 a.m to 5 p.m 1-800 432-3113

6 replies on “HEB Customer Service

1-800 432-3113

If you plan to remodel the BELLAIRE store does that mean you will not put a larger store in the Braeswood area?

I know you have a JV’s off Fondern, which I would not patronize, and heard that an HEB like the one on Bissonet would not be supported by the area.

There are only Beldens, Kroger and Randalls on this end of the area. Bissonet is a special trip store.

Hi, I just wanted to say, my family and I LOVE, LOVE HEB. The employees and management are always awesome. We visit the HEB on Williams drive in Georgetown Texas. We have been loyal customers for some years. I grew up with my parent’s loyal customers too, my mom still now. Love you guys

I would like to say that the store brand coke u sell needs to go nation wide in sales. The reason is the fresh ,almost fruity flavor that it has,or……more like my child hood memories of the chewing on sugarcane. What ever the secret ??!! ….. Don’t change it.

HEB has taken over the Central Market Organic line, only to bring in food from foreign countries. Organic Quinoa from Peru, Organic Celery and cheese from Mexico, Organic and Natural Beef from Australia and Uruguay, Organic Grocery items from Canada loaded with additives and preservatives. The prices are higher than American-made products. Whoever your Organic Buyer is, they are selling out your organic buyers. Organic buyers know food and put the money into organics because they do not want all the bad things that are in the non-food food HEB sells all the time.

ONE WEEK AFTER HEB REMOVE FRESH OR FRESH POLICY.. NOTHING HAS CHANGED WITH EXPIRED ITEMS. THE STORES CONTINE TO LEAVE BEHIND THE EXPIRED ITEMS SO THAT THE CUSTOMER TAKE THEM HOME. HAS I HAD SAID BEFORE HEB COULD KEEP THE EXPIRED FOOD OFF SHELF WITHT HE HELP OF THE CUSTOMER WHO PRACTICE THE FRESH OR FREE POLICY. I CHECK SERVICE HEB IN LAREDO AND FOUND THE SAME ITEM EXPIRED THAT WHERE FOUND ON 5/4/2014. I FOUND THE ITEM ON 5/10/2014. DOES HEB SEE WHAT THEY HAVE DONE TO DOWN GRADE THEIR SERVICE. THE CUSTOMER WILL HAVE CAUGHT THE EXPIRES ITEMS. AND DRIVE BACK TO STORE AND ASK FOR A ITEM NOT EXPIRED. Booooo TO YOU HEB. AS SOON HAS A CUSTOMER GETS SICK FROM EXPIRED ITEM THAN MAYBE YOU’LL SEE HOW IMPORTANT FRESH OR FREE POLICY WAS FOR COMPANY. NOW YOUR JUST LIKE THE OTHER STORE WHO PROMISE AND IN THE DARK AND HOPE NO ONE ACTS ON ITS PROMISE. bOOOOOOOOOOOOOO booooooooooooooooHEB.

heb spring branch tx location is the BEST. employees are friendly, courteous, and know where everything is. will go out of there way to help you. managers are also the BEST. they will stop and answer questions about finding something in store. they work as hard as everyone else. this store is sooo clean and neat. the custodian employees keep entire store looking great, including sparkling restrooms. people, if you are disappointed with your store or a big name chain, come here. “dare to compare.” i would like to see if it is possible to open an heb warehouse . combining both sams and costco into one huge warehouse. thanks again. keep doing what you’re doing. accolades to all the employees at heb plus, spring branch tx.

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