Reach HomeGoods Customer Service – Reviews And Complaints

  • Home
  • |
  • Blog
  • |
  • Reach HomeGoods Customer Service – Reviews And Complaints

Before shopping at HomeGoods, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. HomeGoods is a retail chain offering a wide range of home furnishings, decor, and accessories at discounted prices.

How to Contact HomeGoods

You can reach HomeGoods customer service using the following details:

  • Phone Number: 1-800-888-0776
  • Email Support: HomeGoods offers support through their online contact form available on their website.
  • Customer Service Hours: Monday – Friday, 9 AM – 6 PM ET
  • Corporate Address: HomeGoods, 770 Cochituate Road, Framingham, MA 01701
  • Website: https://www.homegoods.com/

HomeGoods Customer Support Reviews and Complaints

When considering shopping at Home Goods, it’s helpful to review their customer service feedback. Home Goods competes with other home furnishing retailers like IKEA, Target, and Container Store. Customer reviews often highlight the variety, affordability, and unique finds offered by HomeGoods, particularly for those looking to decorate their homes on a budget. However, some complaints focus on issues related to customer service, store policies, and product availability.
Comparing HomeGoods with other home furnishing retailers can help you determine which offers the best products, pricing, and customer support for your home needs. Evaluating customer reviews and complaints is an important step in making an informed decision about shopping at HomeGoods.

Customer Service Numbers Disclaimer

At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about shopping at HomeGoods.

Note: This website listing is not associated with HomeGoods. The information and the reviews are a service provided by CustomerServiceNumbers.com.

HomeGoods does not provide support services directly through this website. For any questions or concerns about HomeGoods products or services, contact their customer service representative directly.

[site_reviews_filters id="review-filters"]
3.0
3.0 out of 5 stars (based on 1 review)
Excellent
Very good
Average
Poor
Terrible

HomeGoods Customer Service Issue

October 14, 2014

HomeGoods, I used to work at this store and I feel overall it was a good experience. I visited this store in Vacaville on 10/02/14, the day before I noticed a ottoman I was inserted in because it went with my interior decor however, there was a button missing from it and because it was missing it changed the tuffle backing appearance on the furniture and obviously needed to be brought to a upholstery shop. With that being said I spoke with Caasandra and without even looking at the furniture she said she would take $5.00 off and that was it.(price of furniture $179.99) so I passed then went back the next day and to add injury to insult I found a floor manger spoke to him and he said we will see what we can do so I showed him the furniture and because of the condition he offered $154.00 in which I gladly accepted. Knowing I would need to get this fixed. During our conversation Cassandra was stocking and decided to rudely interrupt and mocked me throughout the store stating, ” I helped her yesturday and she didn’t want my help, so I guess we will see what this manager will do”. Her bahavior was very unprofessional and she should be aware of her “audience”. I shop here frequently and will continue to do so however if I experience such behavior in the future I will be sure this doesn’t happen to future customers as well as myself.

Avatar for Jezza S
Jezza S

Comments are moderated for profanity, PII, and spam. Offensive words may be soft-masked (e.g., “f—”) but your meaning is preserved. See our Commenting Policy.

CustomerServiceNumbers.com