How to Contact Illuminating Company Customer Service
Phone Number: 1-800-589-3101
CustomerServiceNumbers.com association with this company:
This website is not associated with the company. The website is for reviews, ratings, complaints, and information only. Please do not leave any personal information in the comments or reviews. Also, please report any inaccurate information in the comment section below.
8 Responses
I was out of town on business, and needed to pay my bill….but didn’t know my account number. After speaking with “computer guy” and then a brief hold, spoke with Sue and she was able to give me my number after I was able to confirm some details concerning my account.
Having dealt with other electric companies in the past, I felt very satisfied on how quickly and professionally I was assisted.
It’s IMPOSSIBLE to get a real person to speak with at this company. I have been unable to obtain a hard-copy bill for the past two and a half years because no one picks up or calls back and online is very unfriendly for website use. I stress every two months trying to get into the system when I am guessing the bill should be do and find the customer service absolutely terrible. And to think — I’M TRYING TO PAY MY BILL! Seems like UI is doing it wrong, no? PLEASE STRAIGHTEN THIS OUT SO THAT CUSTOMERS CAN BE HELPED IN A REASONABLE MANNER!
Your telephone answering service is trouble, Get a real person to answer the phone, I am calling concerning an over growth of tree weeds on the wires which grow in the people yard behind my yard. You use to come and keep the growth under control, now it is taking over the wires and the yards. I don’t have any tree weeds in my yard and I now that no one planted them there. It’s just a mess, my lights went off three times yesterday and I was informed by the CPP that the wires behind my yard belong to your company. Can you please have someone to come out and trim some of this mess back? Before it covers up all the wires completely I do think that this is dangerous and unsightly. Please continue to help us take care of our neighborhood I know no one care anymore and it shows. And its a shame.
Your telephone answering service is trouble, Get a real person to answer the phone, I am calling concerning an over growth of tree weeds on the wires which grow in the people yard behind my yard. You use to come and keep the growth under control, now it is taking over the wires and the yards. I don’t have any tree weeds in my yard and I now that no one planted them there. It’s just a mess, my lights went off three times yesterday and I was informed by the CPP that the wires behind my yard belong to your company. Can you please have someone to come out and trim some of this mess back? Before it covers up all the wires completely I do think that this is dangerous and unsightly. Please continue to help us take care of our neighborhood I know no one care anymore and it shows. And its a shame.
I like to start service on July 1st, 2014 for property address: Cleveland. OH 44103. My cell phone is
Suppose to be at our house by 330p. Called because they were not here we call then give us a time of 630p. Supposedly the girl at the call center said the guy had it in his computer that was coming out the the job would be doe by 630p. Well it’s 830 and never showed up and call center is closed. And still have no power….they are worthless. Hope that jerk is cooling off Ohh soo nice in his house while I’m 8 months pregnant dying of heat.
I need a mailing address for my bill payment online.
i wanna be one of em