AEP Customer Service Reviews and Complaints
When considering using AEP (American Electric Power) for your electricity needs, it’s helpful to review AEP customer service reviews and complaints. As one of the largest electric utilities in the United States, AEP provides electricity to millions of customers across 11 states. AEP has received various feedback from customers regarding their support and service. Reviews often highlight the reliability of power service, the availability of energy efficiency programs, and the ease of online account management, while some complaints focus on issues like billing accuracy, service outages, and customer support responsiveness. Comparing AEP with other utility providers like FPL, and Comed can provide a broader perspective on customer service experiences in the utility industry.
How to Contact AEP
To contact AEP, you can use the following information:
- General Customer Service Phone Number: 1-800-672-2231 (This number may vary depending on your service area; please check your AEP utility bill or their website for the correct number)
- Emergency/Outage Reporting: 1-800-672-2231 (same number, select appropriate option)
- Customer Service Hours: Monday – Friday, 7 AM – 7 PM ET
- Corporate Office Phone Number: 1-614-716-1000
- Home Office Address: 1 Riverside Plaza, Columbus, OH 43215
- Website: www.aep.com
At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about using AEP for your electricity needs.
Note: This website listing is not associated with AEP. The information and the reviews are a service provided by CustomerServiceNumbers.com.
AEP does not provide support services directly through this website. For any questions or concerns about AEP services, contact their customer service representative directly.
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