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Georgia Power Customer Service Complaints And Reviews

1-888-660-5890

Georgia Power Customer Care Reviews and Complaints

When considering using Georgia Power for your electricity needs, it’s helpful to review Georgia Power customer service reviews and complaints. Known for its reliable electric service across the state of Georgia, Georgia Power has received various feedback from customers regarding their support and service. Reviews often highlight the reliability and efficiency of the service, while some complaints focus on issues like billing and customer support responsiveness. Comparing Georgia Power with competitors like FPL, Progress, Duke Energy, Southern Company, and Alabama Power can provide a broader perspective on customer service experiences in the utility industry.

How to Contact Georgia Power

To contact Georgia Power, you can use the following information:

  • Georgia Power Phone Number: 1-888-660-5890
  • Address: 241 Ralph McGill Blvd NE, Atlanta, GA 30308
  • Website: www.georgiapower.com

At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about using Georgia Power for your electricity needs.

Georgia Power Customer Care

STEAM Program for our students at Clay Elementary School

October 1, 2018

Interested in the STEAM Program for our students at Clay Elementary School in Mableton, GA. We are hosting a STEAM night on Jan. 31, 2019, from 6-8 p.m. Please contact Tina Welch. We would love for Georgia Power to come out and heighten our students’ interest in 21st Century Careers.

Avatar for Tina W
Tina W

Tree limb is on the power lines

August 20, 2018

a tree limb is on the power lines in back yard,,,needs to be removed

Avatar for ginger B
ginger B

payment draft from my checking account

June 26, 2018

I want to have my payment draft from my checking account please advise, Thanks

Avatar for Micky H
Micky H

Georgia Power Tree Service Problems

August 22, 2014

Recently Ga. Power hired a tree service company (Townsend Tree Service) out of Madison, Ga. to trim limbs from trees which might cause power outages. We were notified of this by a note on our front door. We were at work when they started this work. My problem is they took one entire side off of a perfectly shaped oak tree which was not near a power line. This is in the front of our yard and neighbors had commented what a beautiful shaped tree it was; and also my Mother,who is now deceased, had planted it.

This company had no reason to do this except to drive one of their big trucks onto our yard. Also when I called a gentlemen said they had fired the guy who did this. Yet, no one had tried to contact me.

I sent a certified letter to Townsend Tree Service asking them what they planned to do. No one has attempted to get back with me. Now I am trying to reach Ga. Power Claims dept. and cannot get to anyone.

Ruining the look of our yard by defacing a beautiful tree was totally unnecessary. We would like some type of compensation. Ga. Power should check with customers before they do such !

If anyone knows what we can do please let me know.

Also, the guy in charge of the tree-cutting knew it was a terrible mistake because he asked if they could plant some azaleas or something!! I have pictures of the tree and what they did.

Avatar for Anne
Anne

Power Out Can We Get A Discount?

August 12, 2014

Are we customers in moon rd area in Columbus, Georgia going to receive a discount due to not having power several times a week for widening of moon Rd? We have gone as long as three hours without power and this seems to be happening often.

Avatar for Angie
Angie

Street Light is Out!

August 8, 2014

I live at Crest Court. Our streei light near Ridge Crest Court has been out for a month. This has been reported many times by the Association Sectetary & Nothing has been done!

Avatar for Robby S
Robby S

I need to complain about GP

July 17, 2014

does this go to the person that made the complaint or to gp. because I need to tell this person something that happened to me in 2010

Avatar for j
j

Georgia Power Customer Service

June 10, 2014

I don’t know what you have in Tennille GA. I’ve been trying to get my electricity turned in for days they don’t answer the phone do you want new customers they get halfway with me and never answer the phone 75 calls today I am 100% disabled now I have to drive an hour use up my SSDI when this should be handled over the phone with my atm I thought you all saved the public money not just yourselves unhappy with customer service

Avatar for Dean L
Dean L
2.4
2.4 out of 5 stars (based on 883 reviews)

STEAM Program for our students at Clay Elementary School

October 1, 2018

Interested in the STEAM Program for our students at Clay Elementary School in Mableton, GA. We are hosting a STEAM night on Jan. 31, 2019, from 6-8 p.m. Please contact Tina Welch. We would love for Georgia Power to come out and heighten our students’ interest in 21st Century Careers.

Avatar for Tina W
Tina W

Tree limb is on the power lines

August 20, 2018

a tree limb is on the power lines in back yard,,,needs to be removed

Avatar for ginger B
ginger B

payment draft from my checking account

June 26, 2018

I want to have my payment draft from my checking account please advise, Thanks

Avatar for Micky H
Micky H

Georgia Power Tree Service Problems

August 22, 2014

Recently Ga. Power hired a tree service company (Townsend Tree Service) out of Madison, Ga. to trim limbs from trees which might cause power outages. We were notified of this by a note on our front door. We were at work when they started this work. My problem is they took one entire side off of a perfectly shaped oak tree which was not near a power line. This is in the front of our yard and neighbors had commented what a beautiful shaped tree it was; and also my Mother,who is now deceased, had planted it.

This company had no reason to do this except to drive one of their big trucks onto our yard. Also when I called a gentlemen said they had fired the guy who did this. Yet, no one had tried to contact me.

I sent a certified letter to Townsend Tree Service asking them what they planned to do. No one has attempted to get back with me. Now I am trying to reach Ga. Power Claims dept. and cannot get to anyone.

Ruining the look of our yard by defacing a beautiful tree was totally unnecessary. We would like some type of compensation. Ga. Power should check with customers before they do such !

If anyone knows what we can do please let me know.

Also, the guy in charge of the tree-cutting knew it was a terrible mistake because he asked if they could plant some azaleas or something!! I have pictures of the tree and what they did.

Avatar for Anne
Anne

Power Out Can We Get A Discount?

August 12, 2014

Are we customers in moon rd area in Columbus, Georgia going to receive a discount due to not having power several times a week for widening of moon Rd? We have gone as long as three hours without power and this seems to be happening often.

Avatar for Angie
Angie

Street Light is Out!

August 8, 2014

I live at Crest Court. Our streei light near Ridge Crest Court has been out for a month. This has been reported many times by the Association Sectetary & Nothing has been done!

Avatar for Robby S
Robby S

I need to complain about GP

July 17, 2014

does this go to the person that made the complaint or to gp. because I need to tell this person something that happened to me in 2010

Avatar for j
j

Georgia Power Customer Service

June 10, 2014

I don’t know what you have in Tennille GA. I’ve been trying to get my electricity turned in for days they don’t answer the phone do you want new customers they get halfway with me and never answer the phone 75 calls today I am 100% disabled now I have to drive an hour use up my SSDI when this should be handled over the phone with my atm I thought you all saved the public money not just yourselves unhappy with customer service

Avatar for Dean L
Dean L
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